Justin Fachting | Page 2

Service was good, fast. Clean showroom. The person who took my orders was friendly and knowledgeable. Clean showroom. The person who took my orders was friendly and knowledgeable. More

by phanes44 Verified Customer Verified Customer

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Justin and the entire LaFontaine team were great to work with in the purchase of our new 2026 Ram 2500. We live in Indiana and just could not find the time to get up to Lansing, but knew they had the truck with in the purchase of our new 2026 Ram 2500. We live in Indiana and just could not find the time to get up to Lansing, but knew they had the truck we wanted with the options we wanted. We were able to complete our entire transaction via phone, email, and DocuSign. We were so worried about doing everything this way, but it was so easy!! They even worked with us on our trade-in (2016 Ram 2500). We were able to figure out a day that worked for one of their drivers to deliver our new truck to us and drive our trade-in back to the dealership. Would HIGHLY recommend LaFontaine CDJR of Lansing to anyone in the market for a vehicle. More

by JMMDBERGMAN Verified Customer Verified Customer

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The sales part of the process was quick and easy. Josh put us in a vechical that fit our needs. The rest of the process was a nightmare. It took over 5 hours in 2 different visits to finish and sig Josh put us in a vechical that fit our needs. The rest of the process was a nightmare. It took over 5 hours in 2 different visits to finish and sign the deal. .There was no valid reason to keep us waiting either time. The management and finance department had no reasons to keep us waiting. The tactics of management to keep us waiting was unacceptable in the 1st visit. Then, having one finance guy working at end of the day was also unacceptable on the 2nd visit. The dealership got money in the end and I have new car. I will seek out another dealership if I ever need another car. Please do not follow up. More

by Morden.jason Verified Customer Verified Customer

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The salesman, Justin, was great to work with. Everyone I dealt with were very professional. I would come back to them if I need to look for another vehicle. Everyone I dealt with were very professional. I would come back to them if I need to look for another vehicle. More

by REBECCA.SHAGONABY Verified Customer Verified Customer

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Justin was very responsive, respectful, and fast to deal with. He had the truck I chose out front and ready for a test drive before my arrival. Emma was very quick to provide necessary documents and infor with. He had the truck I chose out front and ready for a test drive before my arrival. Emma was very quick to provide necessary documents and information, pertaining to the lease. I also appreciate the trade policy and the fact that I was allowed to take my new truck home and LaFontaine picked up my trade to save my 5 hour round trip back to bring it to you. Thank you for your service in the sales department. You have made a customer for life with your attentiveness, honesty, and respect to my time and availability. More

by xyarddog Verified Customer Verified Customer

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Good people good service get car back in timely manner. Good place to get your car fixed and repaired. Good place to get your car fixed and repaired. More

by PEACHESREYJ1983 Verified Customer Verified Customer

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Very attentive ! Answered all the tough questions I had ! Pulled up the car right to the front door and made sure it was nice and warm on the cold snow day! Made sure Answered all the tough questions I had ! Pulled up the car right to the front door and made sure it was nice and warm on the cold snow day! Made sure the delivery was set up and scheduled . I would recommend him to everyone ! More

by whitneysalter1992 Verified Customer Verified Customer

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I have been a customer since 1986! That should say what I think of the company! That should say what I think of the company! More

by toddyfox Verified Customer Verified Customer

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Started the pre buying process online for a limited edition Reign Rubicon online. Was connected with Justin and due to my work travels, the first one slipped away, but he located me another one with al edition Reign Rubicon online. Was connected with Justin and due to my work travels, the first one slipped away, but he located me another one with all the things I wanted (plus a few), and I left very happy in my new ride. More

by Nakia Verified Customer Verified Customer

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Justin and Dultin were amazing! They went above and beyond to make sure we had the best experience possible. Any concerns were addressed and really made the is feel smooth for a dea They went above and beyond to make sure we had the best experience possible. Any concerns were addressed and really made the is feel smooth for a dealership transaction. More

by AVaughn Verified Customer Verified Customer

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