Justin Fachting | Page 3

The sales representative were friendly and attentive to the needs of the customer. They answered all of my questions. I enjoyed working with them! the needs of the customer. They answered all of my questions. I enjoyed working with them! More

by mary Verified Customer Verified Customer

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Everything went smoothly ❤️ Absolutely love my vehicle. The transition went well and as planned. 😊. Thank you so much for everything. Carmen The transition went well and as planned. 😊. Thank you so much for everything. Carmen More

by CARMENBOYD47 Verified Customer Verified Customer

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Overall Great experience! Vehicle was delivered to home which was really nice! Everyone was great! Vehicle was delivered to home which was really nice! Everyone was great! More

by mlang135 Verified Customer Verified Customer

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All about making the sale. Non responsive after the sale is made. Would not recommend. Non responsive after the sale is made. Would not recommend. More

by fasmith4662 Verified Customer Verified Customer

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Great car shopping experience. Listened to what I asked for and took me serious as a female car shopper. Listened to what I asked for and took me serious as a female car shopper. More

by Katrinakrevy Verified Customer Verified Customer

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Purchased a vehicle, salesman said they would fix certain issues. Dropped car off on Friday before thanksgiving, they said they would have it done by Monday or Tuesday of following week. That week came and w issues. Dropped car off on Friday before thanksgiving, they said they would have it done by Monday or Tuesday of following week. That week came and went and they said they were waiting for parts and would get in couple days and can would be ready the next following week on Monday or Tuesday, then on that next Tuesday I call again and they said again they are waiting for parts and that the car would be ready on the next following Monday or Tuesday. I go in that following Monday and service tell me they still waiting on parts , I explained that they have been telling me that for weeks now, he went to the back and came back out and said they had the parts and they would have car ready that evening or next day. So the next day I called again and they said I could pick up the car at 5pm. I truly do not believe they had to wait 3 weeks for parts, I could have kept my car until they had the parts if that was the case but they didn’t want to give me my car back. The fact it took almost a month to get brakes and shocks fixed was absolutely ridiculous. I could have went to any parts store and got the parts in minutes. I also use to deliver the parts to your dealership when I worked for black horse carriers/penske, and I know dealers order parts one day and get the parts the next day unless they order to late in the day or was a holiday or weekend. So I know for a fact that my car literally just sat outside and was not gonna get touched for a long time despite already having the parts on hand, it was because I didn’t have to pay for the repairs so u had no rush to do it and just kept lying to me every day. I would never buy a vehicle from your dealership or have repairs done at your dealership again. More

by brandonlrathbun Verified Customer Verified Customer

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Attentive and did not have to take a long time to get the deal done.. Mia was great deal done.. Mia was great More

by Walloon Verified Customer Verified Customer

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Great experience, not pushy, but quick to reply, answer questions.and follow thru on requests. I would recommend anyone to buy a car with LaFontaine. questions.and follow thru on requests. I would recommend anyone to buy a car with LaFontaine. More

by elsermatt Verified Customer Verified Customer

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Dealership went above and beyond to accommodate our needs. Great sales team and great experience. I would definitely recommend this Dodge Dealership !! needs. Great sales team and great experience. I would definitely recommend this Dodge Dealership !! More

by tomcat826 Verified Customer Verified Customer

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Justin is amazing! Second car we bought from him and wont be the last! I love how he was able to look at a variety of makes and models from multiple LaFontaine dealers Second car we bought from him and wont be the last! I love how he was able to look at a variety of makes and models from multiple LaFontaine dealerships to find us the right car at the right price point. He had to jump through hoops for us but did so with grace, energy and efficiency, even if he knew some of the asks were not going to be in our range. Regardless of what vehicle we will purchase next, we will absolutely come back to Justin for it and we tell everyone who is looking for a vehicle to call him! Thank you, Justin! More

by apalmer32 Verified Customer Verified Customer

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