Justin Fagan | Page 3

I love my car!! My sales rep Justin was able to answer all my questions and guided me to the right vechicle per my many demands of "must haves" all while keeping me i My sales rep Justin was able to answer all my questions and guided me to the right vechicle per my many demands of "must haves" all while keeping me in the price range I requested. Nice job Justin!!! Thank you... I love my new car! More

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Excellent! I don't live in Ann Arbor, so I did the transaction for the car I wanted to purchase via email and phone with Justin Fagan. I have purchased BMWs from I don't live in Ann Arbor, so I did the transaction for the car I wanted to purchase via email and phone with Justin Fagan. I have purchased BMWs from various dealerships in the region before and was always quite happy with sales and service. Justin worked with me on closing the deal and was knowledgeable, courteous and responsive. Other dealerships I was working with at the same time were not quite as cooperative as BMW of Ann Arbor. Excellent! Brendan Byrne - the business manager - was also a pleasure to work with when we picked up the car. Great experience. Follow up AFTER the purchase is not something you see often. That made a big difference also rating BMW of Ann Arbor five stars! More

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