Justin Figueroa

Dealership was very easy to deal with. Justin did a great job. We definitely will come there again in the future. Justin did a great job. We definitely will come there again in the future. More

by foxl3699 Verified Customer Verified Customer

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Review provided internally and lacking the angst to provide any more breath and time to this issue. provide any more breath and time to this issue. More

by Mustang 2026 Verified Customer Verified Customer

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The dealership from the building and design and how the staff work is all very efficient no time wasted sales was right there all other people there it took no time in comparison to others. They weren’t ag staff work is all very efficient no time wasted sales was right there all other people there it took no time in comparison to others. They weren’t aggressive and forceful as some other dealers are trying to make you spend more money. They knew the vehicle I was looking for and that’s the one I ended up with. More

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Sales experience good. But, after getting home, I had no owners manual, never saw that before. Second key was not provided so a new one is $400 plus. OnStar module NOT work But, after getting home, I had no owners manual, never saw that before. Second key was not provided so a new one is $400 plus. OnStar module NOT working has to be replaced. Hours spent trying to figure stuff out with no manual. 800 number Ford provided to talk to a person is out of service. BAD just BAD More

by dtracey44 Verified Customer Verified Customer

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They do not respond to messages, do not take the buyer's needs into consideration, and they make promises they can't/wont keep. needs into consideration, and they make promises they can't/wont keep. More

by soccermom5508 Verified Customer Verified Customer

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They were just wonderful in finding the perfect vehicle for us! Our dealer, I believe Joshua was extremely helpful! I have his name at home but am out of state! for us! Our dealer, I believe Joshua was extremely helpful! I have his name at home but am out of state! More

by flarein Verified Customer Verified Customer

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My vehicle-buying journey here began with a lot of friction; however a business is defined not by the absence of problems, but by how its leadership responds when issues arise. The GSM, Kyle, stepped friction; however a business is defined not by the absence of problems, but by how its leadership responds when issues arise. The GSM, Kyle, stepped in and turned my experience around. He connected me with Justin (a knowledgeable, professional salesman), worked with me through a difficult situation, and helped reach a fair resolution. Moreover, he has stood by his word ever since. The service department was also supportive throughout the process, specifically my advisor, Jennifer P. She provided updates, connected me with the correct level of management, and kept me in a loaner until everything was sorted out. I now have a reliable vehicle titled in my name, which is a major accomplishment and provides much-needed stability for my family. As a woman purchasing my first vehicle after a major life transition, I especially value this level of integrity in the automotive industry. Because of Kyle and Jennifer, Elder Ford has earned my trust, and I’ll be returning for future servicing and trades. I recommend them for anyone in the market or in need of servicing. More

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Met my budget requirements no last minute hidden fees. Very upfront about everything and it was an efficient expedited process. Very upfront about everything and it was an efficient expedited process. More

by Thomastoomey66 Verified Customer Verified Customer

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Justin and Zaire were an absolute pleasure to work with. Very nice, explained things and treated me like family. The facility itself was clean, manager Kyle was super nice and they all greeted with smiles. Very nice, explained things and treated me like family. The facility itself was clean, manager Kyle was super nice and they all greeted with smiles. Very professional. Elder Ford has now gotten my business for any new purchases and I will definately recommend them to others! It was hassle free, smooth going and was all in all quick proces and easy. Thank you to Zaire and Justin for being so kind, smiling, laughing and making the whole process of buying a vehicle a pleasure. You two really deserve an award! More

by DMOWEN7573 Verified Customer Verified Customer

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Horrible communication would not be returning due to my experience. It started off great. Please be careful if you do decide to purchase here experience. It started off great. Please be careful if you do decide to purchase here More

by ChuckM20 Verified Customer Verified Customer

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