Justin Franchow

The very best Customer Service, Repairs and Service, Finance Dept. In the West! We have purchased our last 5 or 6 cars at Ken Garff Mercedes and wouldn’t consider going elsewhere. Finance Dept. In the West! We have purchased our last 5 or 6 cars at Ken Garff Mercedes and wouldn’t consider going elsewhere. More

by rbarica Verified Customer Verified Customer

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They did a fast excellent job. Justin was a pleasure to work with at the shop. Justin was a pleasure to work with at the shop. More

by ccwired Verified Customer Verified Customer

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Went in; waited 3 hours for my service. It was OK, I had stuff to do. Hopefully Mercedes won’t start sending me postcards telling me I have to get a service soon after four months. (Merc It was OK, I had stuff to do. Hopefully Mercedes won’t start sending me postcards telling me I have to get a service soon after four months. (Mercedes did this to me last time) More

by humanbeanmom Verified Customer Verified Customer

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Best service department ever! ! However, the person that put this dealrater together needs to work on it a little more. Not very reactive to me trying to type in info !!!! ! However, the person that put this dealrater together needs to work on it a little more. Not very reactive to me trying to type in info !!!! More

by TANNIEHYDE Verified Customer Verified Customer

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Excellent service and quality, and good communication and enjoyable that is all of it good bye enjoyable that is all of it good bye More

by LAPPE Verified Customer Verified Customer

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Courteous,knowledgeable and on time! Appreciate comfortable surroundings. Everyone seemed to care about providing good service Appreciate comfortable surroundings. Everyone seemed to care about providing good service More

by tandcdietz9 Verified Customer Verified Customer

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Very professional! I deal with many dealerships, this one is 5 stars! They go beyond your expectations! I deal with many dealerships, this one is 5 stars! They go beyond your expectations! More

by SCOTTPMMR Verified Customer Verified Customer

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Fast, knowledgeable, & courteous staff. Always helpful and accommodating. Staff works to make every visit friendly and satisfying . Work is high quality. Keep up the good work 👍 Always helpful and accommodating. Staff works to make every visit friendly and satisfying . Work is high quality. Keep up the good work 👍 More

by MLJenksBluecorn2008 Verified Customer Verified Customer

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JUSTIN and BRAIDEN were both professional and EXTREMELY EXCEPTIONAL in everything that they were involved with!!!! EXCEPTIONAL in everything that they were involved with!!!! More

by xavonne Verified Customer Verified Customer

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Friendly, competent service from knowledgeable advisors. Ken Garff makes sure that I leave satisfied. They always work with with me to resolve any issues until we are satisfied. Ken Garff makes sure that I leave satisfied. They always work with with me to resolve any issues until we are satisfied. More

by davidkambic Verified Customer Verified Customer

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