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Justin Gerg

Overview Reviews (77)

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Justin Gerg

Justin Gerg | Page 3

Service Advisor

Spitzer CDJR St Marys, LLC

846 S St Marys St
St Marys, PA 15857

4.5

77 Reviews

4.5

77 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

Overview Reviews (77)

77 Reviews of Justin Gerg

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February 24, 2026

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Employee Rating

Excellent customer service, a peace had to be oerdered and it came in with estimated day and it came in with estimated day More

by CIFD238

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Jeremy Annis

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Feb 24, 2026 -

Spitzer CDJR St Marys, LLC responded

It’s great to hear the part for your Jeep Wrangler Unlimited arrived right on schedule and that our team kept you informed. Thank you for the five-star rating. Please let us know if we can help again.

February 23, 2026

Dealership Rating

Employee Rating

Told me exactly what needed done. Quickly in and out I will recommend Spitzer no family and friends Quickly in and out I will recommend Spitzer no family and friends More

by CHARLESBURTNER02

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Justin Gerg

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Feb 24, 2026 -

Spitzer CDJR St Marys, LLC responded

We’re glad our team explained exactly what your Ram needed and got you back on the road quickly. Thank you for recommending us to your family and friends.

February 20, 2026

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Employee Rating

They are always polite and friendly. They take time to explain what you need done to your vehicle and why and about how much it will cost. They take time to explain what you need done to your vehicle and why and about how much it will cost. More

by KARENALTAMIRANO1952

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Alexis Whitesell, Jeremy Annis , Jacob Hamm

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Feb 20, 2026 -

Spitzer CDJR St Marys, LLC responded

Thank you for sharing that our team was polite and friendly while clearly explaining the needed services and costs. We appreciate your trust in us to care for your Jeep.

February 19, 2026

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Employee Rating

Pleasant to work with and they answered the questions I had. They told me about the newest features. had. They told me about the newest features. More

by GVOGT1

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Brianna Rodgers, Jordan Nesbitt

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Feb 19, 2026 -

Spitzer CDJR St Marys, LLC responded

It’s great to hear our team provided clear answers and introduced you to the latest features of your Jeep Wagoneer. Thank you for trusting us with your service needs. We look forward to assisting you again.

February 16, 2026

Dealership Rating

Employee Rating

Always professional and courteous. Easy to work with. Spitzter SDJR staff are always professional and courteous. They made the buying process easy and their service staff is always hel Easy to work with. Spitzter SDJR staff are always professional and courteous. They made the buying process easy and their service staff is always helpful. I really enjoy that they send a video with any service appointments to show you what was done and explain the ins and outs. More

by chelruss220

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Justin Gerg

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Feb 17, 2026 -

Spitzer CDJR St Marys, LLC responded

It’s wonderful to hear Justin and our staff provided a professional, courteous buying process. We’re glad the video updates on your Jeep clarified all aspects of the service. We look forward to welcoming you back for future needs.

February 11, 2026

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Employee Rating

I needed to make travel arrangements and Justin accommodated me more than expected. He followed up on my vehicles process accommodated me more than expected. He followed up on my vehicles process More

by jstager30

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Justin Gerg

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Feb 11, 2026 -

Spitzer CDJR St Marys, LLC responded

We’re happy Justin went above and beyond with your travel arrangements and kept you informed throughout your Ram’s service. Thank you for the five-star review. We look forward to serving you again.

February 04, 2026

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Employee Rating

Well they are attentive and courteous They work on my vehicle in a timely manner vehicle in a timely manner More

by FREDWONDERLY

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Justin Gerg

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Feb 05, 2026 -

Spitzer CDJR St Marys, LLC responded

We’re glad to hear our team was attentive and courteous while working on your Ram so promptly. Justin and our service staff appreciate your feedback and look forward to taking care of your vehicle again.

January 30, 2026

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Employee Rating

Great service very polite n helpful Went out of his way to help me n make me comfortable to help me n make me comfortable More

by edgerg0

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Justin Gerg

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Jan 31, 2026 -

Spitzer CDJR St Marys, LLC responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

January 28, 2026

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Employee Rating

Kind, considerate, knowledgeable. The video tape of the diagnosis was pretty impressive. Quick ordering of tires and parts. The video tape of the diagnosis was pretty impressive. Quick ordering of tires and parts. More

by jgalsick

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Jeremy Annis

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Jan 28, 2026 -

Spitzer CDJR St Marys, LLC responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Spitzer CDJR St Marys, LLC.

January 27, 2026

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Employee Rating

Over paid for a service Had two test done when it should have been one that told the problem paid 360 for that which is high even for a dealership to charge for have been one that told the problem paid 360 for that which is high even for a dealership to charge for More

by TIM_DYNE_56

Verified Customer

Recommend Dealer

Other Employees Tagged: Justin Gerg

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Jan 29, 2026 -

Spitzer CDJR St Marys, LLC responded

Tim, we're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you, and we will reach out. We'd love to get to the bottom of this and turn things around for you.