Check out Justin Gerg's reviews on DealerRater

February 19, 2026

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Employee Rating

Pleasant to work with and they answered the questions I had. They told me about the newest features. had. They told me about the newest features. More

by GVOGT1

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Jordan Nesbitt , Brianna Rodgers

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Feb 19, 2026 -

Spitzer CDJR St Marys, LLC responded

It’s great to hear our team provided clear answers and introduced you to the latest features of your Jeep Wagoneer. Thank you for trusting us with your service needs. We look forward to assisting you again.

February 16, 2026

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Always professional and courteous. Easy to work with. Spitzter SDJR staff are always professional and courteous. They made the buying process easy and their service staff is always hel Easy to work with. Spitzter SDJR staff are always professional and courteous. They made the buying process easy and their service staff is always helpful. I really enjoy that they send a video with any service appointments to show you what was done and explain the ins and outs. More

by chelruss220

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Justin Gerg

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Feb 17, 2026 -

Spitzer CDJR St Marys, LLC responded

It’s wonderful to hear Justin and our staff provided a professional, courteous buying process. We’re glad the video updates on your Jeep clarified all aspects of the service. We look forward to welcoming you back for future needs.

February 11, 2026

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I needed to make travel arrangements and Justin accommodated me more than expected. He followed up on my vehicles process accommodated me more than expected. He followed up on my vehicles process More

by jstager30

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Justin Gerg

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Feb 11, 2026 -

Spitzer CDJR St Marys, LLC responded

We’re happy Justin went above and beyond with your travel arrangements and kept you informed throughout your Ram’s service. Thank you for the five-star review. We look forward to serving you again.

February 04, 2026

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Well they are attentive and courteous They work on my vehicle in a timely manner vehicle in a timely manner More

by FREDWONDERLY

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Justin Gerg

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Feb 05, 2026 -

Spitzer CDJR St Marys, LLC responded

We’re glad to hear our team was attentive and courteous while working on your Ram so promptly. Justin and our service staff appreciate your feedback and look forward to taking care of your vehicle again.

January 30, 2026

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Employee Rating

Great service very polite n helpful Went out of his way to help me n make me comfortable to help me n make me comfortable More

by edgerg0

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Justin Gerg

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Jan 31, 2026 -

Spitzer CDJR St Marys, LLC responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

January 28, 2026

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Kind, considerate, knowledgeable. The video tape of the diagnosis was pretty impressive. Quick ordering of tires and parts. The video tape of the diagnosis was pretty impressive. Quick ordering of tires and parts. More

by jgalsick

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Jeremy Annis

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Jan 28, 2026 -

Spitzer CDJR St Marys, LLC responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Spitzer CDJR St Marys, LLC.

January 27, 2026

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Over paid for a service Had two test done when it should have been one that told the problem paid 360 for that which is high even for a dealership to charge for have been one that told the problem paid 360 for that which is high even for a dealership to charge for More

by TIM_DYNE_56

Verified Customer

Recommend Dealer

No

Other Employees Tagged: Justin Gerg

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Jan 29, 2026 -

Spitzer CDJR St Marys, LLC responded

Tim, we're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you, and we will reach out. We'd love to get to the bottom of this and turn things around for you.

January 23, 2026

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Justin did a great job of replacing the radiator quickly. This job entails removing front bumper cover, bumper, headlights, radiator shroud, fan, oil cooler. Not a small repair and no issues. This job entails removing front bumper cover, bumper, headlights, radiator shroud, fan, oil cooler. Not a small repair and no issues. More

by MOPARS_2

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Justin Gerg

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Jan 24, 2026 -

Spitzer CDJR St Marys, LLC responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Spitzer CDJR St Marys, LLC.

January 23, 2026

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SPITZER St Marys is a first class operation. The defect on our 2016 Jeep Cherokee was fixed correctly and the price was reasonable. Highly recommend this dealership. The defect on our 2016 Jeep Cherokee was fixed correctly and the price was reasonable. Highly recommend this dealership. More

by jtrudo

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Brandon Bauer

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Jan 23, 2026 -

Spitzer CDJR St Marys, LLC responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

January 23, 2026

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Over priced, over quoted on things that weren't needed. . Will not be using the maintenance end of that business again. Recommend against... 3+ hours for an oil change . Will not be using the maintenance end of that business again. Recommend against... 3+ hours for an oil change More

by JREITZ3

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

No

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Jan 24, 2026 -

Spitzer CDJR St Marys, LLC responded

I am genuinely sorry to hear about your experience, and we appreciate you taking the time to share it. What you described is not the level of service we aim to provide. A long wait for something as routine as an oil change, along with feeling over-quoted or sold services you didn’t feel were necessary, is understandably frustrating. We clearly missed the mark here, and for that I apologize. Your feedback is being taken seriously and will be used to review both our pricing transparency and service time expectations so this doesn’t happen again. If you’re open to it, I would appreciate the opportunity to speak with you directly, better understand what happened, and see if there’s a way we can make this right. Thank you again for your honesty—we’re sorry we let you down. Jason Herbstritt - General Manager - Spitzer St Marys CDJRF

Justin Gerg | Page 4

Service Advisor

Spitzer CDJR St Marys, LLC

83 Reviews of Justin Gerg