Justin Gibbs
Justin Gibbs at Shottenkirk Honda of Huntsville

Justin Gibbs | Page 2

Service Advisor

Shottenkirk Honda of Huntsville

6591 Hwy 72 W
Huntsville, AL 35806

5.0
277 Reviews
5.0

277 Reviews

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277 Reviews of Justin Gibbs

June 29, 2026

Dealership Rating
Employee Rating

Always great and friendly service. They make an effort to get things done as quickly as possible and are upfront about the time it takes. More

by Condit
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Jun 29, 2026

Shottenkirk Honda of Huntsville responded

We’re delighted you experienced friendly assistance and clear communication about timing for your Honda Civic. Our team takes pride in working efficiently, and it means a lot that you noticed. Justin and everyone here appreciate your feedback and look forward to your next visit. We look forward to assisting you with your future sales and service needs at Shottenkirk Honda of Huntsville!

June 12, 2026

Dealership Rating
Employee Rating

This is an awesome dealership. The sales experience was pleasant and my first trip for service was great also. I highly recommend Shottenkirk Honda of Huntsville. More

by deborah.kittle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sean in the Sales Dept.

Jun 12, 2026

Shottenkirk Honda of Huntsville responded

Thank you for sharing your positive experience with our sales and service departments. We’re delighted your first service visit for your Honda went smoothly and appreciate your recommendation. We look forward to assisting you with your future sales and service needs at Shottenkirk Honda of Huntsville!

June 04, 2026

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Employee Rating

Very friendly and efficient staff. Very knowledgeable and we will always have our Civic serviced here. The waiting from is very comfortable and my grandson loves the kidzone. More

by jennie.jarrett
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Jun 04, 2026

Shottenkirk Honda of Huntsville responded

We’re delighted our team provided friendly, efficient service and that the waiting area and KidZone made your visit comfortable. Thank you for trusting us with your Civic’s maintenance. We look forward to seeing you and your grandson for your next appointment. We look forward to assisting you with your future sales and service needs at Shottenkirk Honda of Huntsville!

May 24, 2026

Dealership Rating
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I always get great service everytime I come in. Very friendly and helpful. I have 2 Honda vehicles and look forward to getting my next one. More

by gdeloney01
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Jeff Raines, Scott Rockett

May 24, 2026

Shottenkirk Honda of Huntsville responded

Thanks for trusting us with your Honda Civic Si service. We’re glad our team’s friendly and helpful approach meets your expectations every visit. We look forward to assisting you when you’re ready for your next Honda. We look forward to assisting you with your future sales and service needs at Shottenkirk Honda of Huntsville!

May 23, 2026

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Employee Rating

I purchased my car from this Dealer ship when it belonged to somebody else. Fortunately, the staff did not make much of a change. Their estimates are always very straightforward, honest, and estimates of tim More

by KWOOTTEN76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 23, 2026

Shottenkirk Honda of Huntsville responded

We’re thrilled to hear that the honest, close-to-actual time estimates from our service team and the warm welcome at the hostess station have made your visits enjoyable. Your commitment to scheduled maintenance is exactly what helps your Honda Odyssey reach that 10-year milestone. We appreciate you choosing us for your service needs. We look forward to assisting you with your future sales and service needs at Shottenkirk Honda of Huntsville!

May 14, 2026

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Employee Rating

Quality work started on time and finished when planned. Service manager kept me informed throughout the process. And the waiting room was clean and comfortable. More

by Bill
Service Price Transparency
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Recommend Dealer
Yes
May 14, 2026

Shottenkirk Honda of Huntsville responded

Thank you for noting that your Honda CR-V service began promptly and concluded as planned. We’re glad the service manager’s updates and the comfortable waiting area met your expectations. We appreciate your feedback and look forward to helping with your next visit. We look forward to assisting you with your future sales and service needs at Shottenkirk Honda of Huntsville!

May 07, 2026

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Quick and accommodating. All the staff were friendly and respected my modded S2000. My request was a bit odd, but they got it done quickly. More

by Jaralleca
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott Rockett

May 07, 2026

Shottenkirk Honda of Huntsville responded

We appreciate you letting us know how our team handled your modded Honda S2000 and took care of your special request so promptly. It’s great to hear our staff’s friendly approach made the experience smooth, and we look forward to helping with any future needs. We look forward to assisting you with your future sales and service needs at Shottenkirk Honda of Huntsville!

May 04, 2026

Dealership Rating
Employee Rating

I very happy with the service they were honest about the 1 hour wait time and I was happy with the oil change and the didn’t add to my cost. More

by n_n_1956
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 04, 2026

Shottenkirk Honda of Huntsville responded

We’re glad our team was upfront about the one-hour wait and kept your oil change straightforward. It’s great to know there were no extra costs for your Honda. Thank you for sharing your positive experience. We look forward to assisting you with your future sales and service needs at Shottenkirk Honda of Huntsville!

May 03, 2026

Dealership Rating
Employee Rating

Had ALL of our service done on our 2019 CRV at this store for six years - ALWAYS courteous, ALWAYS friendly, ALWAYS professional, ALWAYS a bright and clean waiting area (with plenty of coffee), ALWAYS a quic More

by imgonegalt
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
May 03, 2026

Shottenkirk Honda of Huntsville responded

Justin and our service team are thrilled to have earned your trust over the past six years. It’s rewarding to know our clean, welcoming waiting area, fresh coffee, speedy service, and complimentary wash and rinse have made your visits pleasant. Thank you for relying on us for your Honda CR-V maintenance. We look forward to assisting you with your future sales and service needs at Shottenkirk Honda of Huntsville!

May 02, 2026

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Employee Rating

They’ve always been very informative as far as what was going on with the car and also excellent customer service! More

by bgbs1964
Service Price Transparency
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Recommend Dealer
Yes
May 02, 2026

Shottenkirk Honda of Huntsville responded

Thanks for the five-star review. We’re glad our team kept you informed throughout your Honda CR-V service and provided exceptional attention. Justin and our team look forward to assisting you again. We look forward to assisting you with your future sales and service needs at Shottenkirk Honda of Huntsville!

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