Justin Gibbs
Justin Gibbs at Shottenkirk Honda of Huntsville

Justin Gibbs

Service Advisor

Shottenkirk Honda of Huntsville

6591 Hwy 72 W
Huntsville, AL 35806

5.0
277 Reviews
5.0

277 Reviews

Write a Review

277 Reviews of Justin Gibbs

August 18, 2026

Dealership Rating
Employee Rating

Trustworthy, dependable, and friendly service, including shuttle service. Thanks to Justin in service department and drivers Kelly and Doug, and the sweet cashier who greeted me and apologized if I was wait More

by hondaowner
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Kelly, Doug

Aug 18, 2026

Shottenkirk Honda of Huntsville responded

Your Honda HR-V is in great hands. Knowing that you found our service trustworthy, dependable, and friendly means a lot to our service team. Thank you for recognizing Justin in our service department, our shuttle drivers, and our front desk staff. We look forward to assisting you with your future sales and service needs at Shottenkirk Honda of Huntsville!

August 18, 2026

Dealership Rating
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Great service. Helpful tech. Clean shop. Quick job done right. Easy pick up. Will use again More

by Randy.crim
Recommend Dealer
Yes
Aug 18, 2026

Shottenkirk Honda of Huntsville responded

We’re glad your CR-V Hybrid received fast, precise service and that our clean shop and helpful tech made pickup easy. Your kind words mean a lot to our service team, and Justin is happy to assist whenever you need us. We look forward to assisting you with your future sales and service needs at Shottenkirk Honda of Huntsville!

August 05, 2026

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Always goes above and beyond for all of our service needs! Always fast and friendly! More

by ldarnell22
Service Price Transparency
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Recommend Dealer
Yes
Aug 05, 2026

Shottenkirk Honda of Huntsville responded

We’re glad your service visits for your Honda Odyssey have been both efficient and welcoming. Knowing you found our team went above and beyond and kept things moving quickly means a lot to us. We look forward to assisting you with your future sales and service needs at Shottenkirk Honda of Huntsville!

July 16, 2026

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Awesome service! Very timely and convenient. Thank you! I will return again! Service department very modern and clean. More

by JP KILLER
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Jul 16, 2026

Shottenkirk Honda of Huntsville responded

It’s great to hear our service was timely and convenient and that you found our facility modern and clean for your Toyota. Justin and the team appreciate your kind words. We look forward to your next visit. We look forward to assisting you with your future sales and service needs at Shottenkirk Honda of Huntsville!

July 15, 2026

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I took my 2015 Honda in for a service check because I am planning on traveling this weekend. They said service was good. More

by Amargaret05
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Jul 15, 2026

Shottenkirk Honda of Huntsville responded

Thank you for trusting us with your Accord’s service check ahead of your trip. Justin is pleased to hear everything went well. Wishing you safe travels this weekend. We look forward to assisting you with your future sales and service needs at Shottenkirk Honda of Huntsville!

July 12, 2026

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Good service,friendly staff the wait time is reasonable. I trust them and I believe they are honest. More

by Cfossum5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 12, 2026

Shottenkirk Honda of Huntsville responded

We appreciate you highlighting our friendly team and reasonable wait time for your Honda service. It’s great to know we’ve earned your trust. Please let us know if we can assist with anything else in the future. We look forward to assisting you with your future sales and service needs at Shottenkirk Honda of Huntsville!

July 10, 2026

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All the people are professional and nice. The service department is worth the drive. JR was a magician today. They were slammed bc of July 4th holiday being tomorrow, and I still got my car b More

by amethvin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: JR Reynolds

Jul 11, 2026

Shottenkirk Honda of Huntsville responded

We are so glad that we had the opportunity to work with you, and that JR and our team could make this a top-notch experience. Thank you for your review! We look forward to assisting you with your future sales and service needs at Shottenkirk Honda of Huntsville!

July 06, 2026

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Employee Rating

I called the service department about 7:30 Monday morning to arrange for the purchase of a new set of tires. I got the car there about 9:30. The service advisor said it would be ready in about two hours. More

by burson54.wb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 07, 2026

Shottenkirk Honda of Huntsville responded

It’s great to hear Justin and our service team got your Pilot ready so quickly and included the complimentary inspection for your upcoming trip. We’re glad the matched pricing and added peace of mind make service worth returning for, and we appreciate your continued trust in Honda. We look forward to assisting you with your future sales and service needs at Shottenkirk Honda of Huntsville!

July 03, 2026

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Employee Rating

Needed brakes, got a quote. Called a local chain for a quote and it was much higher. The courtesy service to/from work makes it easy. No brainer. More

by Michael J
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Terry - courtesy driver.

Jul 03, 2026

Shottenkirk Honda of Huntsville responded

It’s great to hear our brake estimate beat the local chain’s price and our courtesy rides to and from work made your Honda Ridgeline maintenance hassle free. Thanks for the five star feedback. We look forward to assisting you again when you need service. We look forward to assisting you with your future sales and service needs at Shottenkirk Honda of Huntsville!

June 30, 2026

Dealership Rating
Employee Rating

Friendly and knowledgeable customer service. I find the msg updates to your services while your waiting was helpful. More

by shileyd07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 30, 2026

Shottenkirk Honda of Huntsville responded

It’s wonderful to know our team’s friendly, knowledgeable approach and the text updates during your service appointment were helpful. Justin will be happy to hear his attentiveness made a positive impact on your Honda Civic experience. Thank you for the 5-star review. We look forward to assisting you with your future sales and service needs at Shottenkirk Honda of Huntsville!

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