Justin Gibbs
Justin Gibbs at Shottenkirk Honda of Huntsville

Justin Gibbs

Service Advisor

Shottenkirk Honda of Huntsville

6591 Hwy 72 W
Huntsville, AL 35806

4.9
262 Reviews
4.9

262 Reviews

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262 Reviews of Justin Gibbs

May 14, 2026

Dealership Rating
Employee Rating

Quality work started on time and finished when planned. Service manager kept me informed throughout the process. And the waiting room was clean and comfortable. More

by Bill
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
May 14, 2026

Shottenkirk Honda of Huntsville responded

Thank you for noting that your Honda CR-V service began promptly and concluded as planned. We’re glad the service manager’s updates and the comfortable waiting area met your expectations. We appreciate your feedback and look forward to helping with your next visit. We look forward to assisting you with your future sales and service needs at Shottenkirk Honda of Huntsville!

May 07, 2026

Dealership Rating
Employee Rating

Quick and accommodating. All the staff were friendly and respected my modded S2000. My request was a bit odd, but they got it done quickly. More

by Jaralleca
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Scott Rockett

May 07, 2026

Shottenkirk Honda of Huntsville responded

We appreciate you letting us know how our team handled your modded Honda S2000 and took care of your special request so promptly. It’s great to hear our staff’s friendly approach made the experience smooth, and we look forward to helping with any future needs. We look forward to assisting you with your future sales and service needs at Shottenkirk Honda of Huntsville!

May 04, 2026

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I very happy with the service they were honest about the 1 hour wait time and I was happy with the oil change and the didn’t add to my cost. More

by n_n_1956
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
May 04, 2026

Shottenkirk Honda of Huntsville responded

We’re glad our team was upfront about the one-hour wait and kept your oil change straightforward. It’s great to know there were no extra costs for your Honda. Thank you for sharing your positive experience. We look forward to assisting you with your future sales and service needs at Shottenkirk Honda of Huntsville!

May 03, 2026

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Had ALL of our service done on our 2019 CRV at this store for six years - ALWAYS courteous, ALWAYS friendly, ALWAYS professional, ALWAYS a bright and clean waiting area (with plenty of coffee), ALWAYS a quic More

by imgonegalt
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
May 03, 2026

Shottenkirk Honda of Huntsville responded

Justin and our service team are thrilled to have earned your trust over the past six years. It’s rewarding to know our clean, welcoming waiting area, fresh coffee, speedy service, and complimentary wash and rinse have made your visits pleasant. Thank you for relying on us for your Honda CR-V maintenance. We look forward to assisting you with your future sales and service needs at Shottenkirk Honda of Huntsville!

May 02, 2026

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Employee Rating

They’ve always been very informative as far as what was going on with the car and also excellent customer service! More

by bgbs1964
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Recommend Dealer
Yes
May 02, 2026

Shottenkirk Honda of Huntsville responded

Thanks for the five-star review. We’re glad our team kept you informed throughout your Honda CR-V service and provided exceptional attention. Justin and our team look forward to assisting you again. We look forward to assisting you with your future sales and service needs at Shottenkirk Honda of Huntsville!

May 01, 2026

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I enjoy the service Shottenkirk Honda dealer provides. The staff are friendly, seem easy to please. Always polite and answer questions. It’s nice they have a snack and coffee while you wait and playroom f More

by Patricia Mayfield
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Terrion Crutcher

May 01, 2026

Shottenkirk Honda of Huntsville responded

It’s great to know our staff’s warm approach and hospitality items enhanced your service visit. We’re pleased the snacks, coffee, and playroom kept you and your family comfortable while we cared for your Honda. We look forward to being of service again. We look forward to assisting you with your future sales and service needs at Shottenkirk Honda of Huntsville!

April 26, 2026

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Employee Rating

the experience of buying a car with Sly was enjoyable, he treated us very nice since the beginning More

by Norelly tellez
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Steve Damon, Antonio Pickett , Sly Washburn (sales department)

Apr 26, 2026

Shottenkirk Honda of Huntsville responded

How wonderful to hear our team made your Honda Civic purchase enjoyable from the very beginning. Congratulations on your new Civic and thank you for the five-star review! We look forward to assisting you with your future sales and service needs at Shottenkirk Honda of Huntsville!

April 21, 2026

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I have been using the Honda service here in Huntsville since January 2008 and have always been pleased with its prompt, courteous, and professional service. More

by Randy
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Recommend Dealer
Yes
Apr 21, 2026

Shottenkirk Honda of Huntsville responded

We appreciate your loyalty to our Honda service department for over a decade. It’s great to know our team’s responsiveness and professionalism continue to meet your expectations. We look forward to assisting you with your future sales and service needs at Shottenkirk Honda of Huntsville!

April 20, 2026

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Employee Rating

The salesman was professional and notified me of other issues that needed to be taken care of. Also , the driver that took me home was pleasant. More

by jonesjoann1957
Workmanship
Recommend Dealer
Yes
Apr 20, 2026

Shottenkirk Honda of Huntsville responded

Thank you for mentioning that Justin was professional and pointed out other issues needing attention. We’re glad our driver could make your ride home pleasant. We appreciate you trusting us with your Honda and your 5-star rating. We look forward to assisting you with your future sales and service needs at Shottenkirk Honda of Huntsville!

March 31, 2026

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Employee Rating

Listened to my expiation of symptoms and identified problem. Explained what was needed and kept me informed on progress. More

by Bhanson470
Service Price Transparency
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Recommend Dealer
Yes
Mar 31, 2026

Shottenkirk Honda of Huntsville responded

It’s great to hear Justin and our service team took the time to diagnose your Ridgeline’s symptoms and clearly explained what was needed. Thank you for noting how we kept you updated throughout the process. We appreciate your trust in our Honda service. We look forward to assisting you with your future sales and service needs at Shottenkirk Honda of Huntsville!

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