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Justin Gibbs
Justin Gibbs at Shottenkirk Honda of Huntsville

Justin Gibbs

Service Advisor

Shottenkirk Honda of Huntsville

6591 Hwy 72 W
Huntsville, AL 35806

4.8
107 Reviews
4.8

107 Reviews

Write a Review

107 Reviews of Justin Gibbs

May 04, 2024

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Every staff member was friendly and courteous. I appreciate the ride to and from a restaurant that was close by. They completed the service in a timely manner. More

by Oz
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Keith - the driver

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May 03, 2024

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So far Michael, Sami and Justin have been so helpful. If I have a concern, they take care of it ASAP, and they are fun to talk to as well. And they called out the mechanic from the back (I know he was More

by BETHRYBERG58
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Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Michael Weesner, Sami Boustani

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May 04, 2024

Shottenkirk Honda of Huntsville responded

Beth, Thanks for sharing about your experience with Shottenkirk Honda of Huntsville. Michael, Justin, and Sami appreciate your business and hope to see you again soon!

May 02, 2024

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I always have a great experience with Honda. Every one is nice, helpful and professional. More

by LINDA92
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Recommend Dealer
Yes

Other Employees Tagged: Michael Weesner, Scott Rockett, JR Reynolds, Sami Boustani

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May 02, 2024

Shottenkirk Honda of Huntsville responded

Thank you so much for your excellent review, Linda! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Shottenkirk Honda of Huntsville to be a positive one. Please don't hesitate to reach out if you need anything else.

April 28, 2024

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Service was great, wait time was minimal. Staff was nice. Will recommend to other people. More

by DARNELLBOOZE
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Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Michael Weesner, Scott Rockett, JR Reynolds, Sami Boustani

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Apr 29, 2024

Shottenkirk Honda of Huntsville responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Honda of Huntsville!

April 28, 2024

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Gave me a timer not to sure whats it for but got the job done. More

by Ron
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Recommend Dealer
Yes
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Apr 29, 2024

Shottenkirk Honda of Huntsville responded

Ron, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Honda of Huntsville!

April 24, 2024

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Clean, quick and thorough. Service provider was patient and knowledgeable. Front desk lady was kind and helpful More

by MARNIEJ73
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Recommend Dealer
Yes

Other Employees Tagged: Blond lady at information desk

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Apr 25, 2024

Shottenkirk Honda of Huntsville responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Honda of Huntsville!

April 23, 2024

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The last two times Iv been in , everyone Iv met with in the service dept has been wonderful, professional and courteous!! More

by ROBBIKIMBERLY
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Recommend Dealer
Yes
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Apr 23, 2024

Shottenkirk Honda of Huntsville responded

Thank you so much for your great review. We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Shottenkirk Honda of Huntsville to be a positive one. Please don't hesitate to reach out if you need anything else.

April 18, 2024

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It was an easy and pleasant experience. It was the first time having my new vehicle serviced. The drop off point was very clean and open and it was a nasty rainy day. It was a quick and More

by DEANNA_MOM3
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Weesner

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Apr 18, 2024

Shottenkirk Honda of Huntsville responded

Thank you for your very kind review, Deanna. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Shottenkirk Honda of Huntsville.

April 16, 2024

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Good service but credit card surcharge is lame. Include all your costs in your price or let’s all go back to a cash society like 50 years ago. More

by DODENGINEER
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Weesner, Scott Rockett, JR Reynolds, Sami Boustani

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Apr 16, 2024

Shottenkirk Honda of Huntsville responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

April 13, 2024

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Employee Rating

Justin Gibbs is straightforward and honest. I like his approach to the process. The lady that takes care of the coffee are is so nice. I like Schottenkirk's way of taking care of the customes w More

by PRDEPDOG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Weesner, Scott Rockett, JR Reynolds

Helpful
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Apr 14, 2024

Shottenkirk Honda of Huntsville responded

Thanks for sharing your thoughts about your experience with Justin here at Shottenkirk Honda of Huntsville. We appreciate your business and hope to see you again soon!

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