"I was very satisfied with the assistance I received. "
- Lesther 123
The reasons I gave the rating are these. I received a text message from George Seabolt inquiring whether I was still interested in purchasing a vehicle. He followed this up by calling my cellphone. When I arrived he was at the front, waiting to provide assistance and to answer questions. He was so receptive and helpful that resulted in my getting a car.
Yuri was helpful and knowledgeable! Very friendly and easy going! The whole process from start to finish was simple and easy! Would highly recommend this dealership!
Austin was very helpful, knowledgable and friendly! He was determined to make sure I would be happy with my new car and I am! Thank you so much!!
Other Employees Tagged:
"An easy, no pressure experience"
Found the dream SUV I've always wanted, in great condition and at a great price. The process was quick and easy, and the car is even better than I expected. Best car buying experience ever.
"Overall, a good experience."
Overall, we had a good experience at Dick Hannah Volkswagen. They had the vehicle we were looking for and Greg had it ready and waiting for us when we arrived. He paid attention to our concerns and even went the extra mile to get us a second key without our asking.
We would have appreciated an opportunity to discuss the breakdown of fees in greater detail. That part of the process felt rushed and we didn't realize we'd missed the chance to review the details until well into the financing portion of the purchase when they told us it was too late to change things. That seems to be the nature of the car buying process in general, though. In the end, everyone was very friendly and the process went smoothly. We'd be happy to work with Greg and Dick Hannah again.
"New car "
Such good customer service was provided in helping me find the perfect car I was looking for! It was a overall great experience for me!
The sales team was great. Quick and efficient with no runaround. They found a car that would work for my needs very quickly. Finance was just as good. The whole process to just a couple of hours.