Justin Griffin | Page 6

So many deceitful practices from this dealership. Returned a leased vehicle with 18,000 miles - tried to get me to sign an odometer statement that indicated car had 21,000 miles. Also, did not pu Returned a leased vehicle with 18,000 miles - tried to get me to sign an odometer statement that indicated car had 21,000 miles. Also, did not put correct VIN on statement. Would not provide any doc or note that car was returned at end of lease. Used car mgr, Justin Griffin, was rude and condescending…said they don’t give anything to acknowledge that I was relinquishing possession to the dealership and if I didn’t like that, just take the car and leave. I am owed one car pymt because the first payment was collected at lease signing and I rec’d an invoice at the end of the lease for a car payment which I paid because I didn’t want it to affect my good credit so I actually made 37 payments on a 36 month lease. Don’t expect I will see that money returned. Would NEVER recommend this dealership. In addition, was contacted by dealership a few months before lease was to expire asking if I wanted to lease another vehicle early and disposition fee would be waived. Asked them to send me the proposed deal because I needed to either buy or lease another car anyway. I was sent an outrageous deal that didn’t align with national public offerings by Mazda which would include a better trim on the CX-90 then what the dealership proposed and tried to cut corners on the additional rebate entitlements for lease-to-lease and customer loyalty. When I pointed out that what the dealership was offering did not compare with the national offering or pricing, sales mgr, Tommy Melton, stopped corresponding. Would NEVER recommend anyone deal with this dealership due to unprofessional and deceptive practices. More

by Paperpri Verified Customer Verified Customer

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Set an appointment and was greeted promptly by Ty King! Had the car fixed In an hour as promised! Great service from ElDorado Chevrolet and Ty King! I have done business with ElDorado Chevrolet since 19 Had the car fixed In an hour as promised! Great service from ElDorado Chevrolet and Ty King! I have done business with ElDorado Chevrolet since 1989. A great place to buy a vehicle and the service is the best! More

by MarkJ Verified Customer Verified Customer

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The folks at ElDorado are wonderful. I've been buying from them for over a decade. Their sales team members, management, finance and service departments are absolutely wonderful. Big sho I've been buying from them for over a decade. Their sales team members, management, finance and service departments are absolutely wonderful. Big shout out to Hunter in sales and Giancarlo in finance. More

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I purchased a certified used car and the day after delivery the ac quit blowing. The service team is very polite and they are trying but not able to determine what the problem Is. It is making me que delivery the ac quit blowing. The service team is very polite and they are trying but not able to determine what the problem Is. It is making me question my decision and I may be looking into what my options are for this car. I would appreciate a call back. More

by NOBLETTCHRISTY Verified Customer Verified Customer

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It took two hours to get my oil changed absolutely ridiculous. Also, they did no courtesy of vacuuming out floorboards or washing my truck. ridiculous. Also, they did no courtesy of vacuuming out floorboards or washing my truck. More

by jasonharrell02 Verified Customer Verified Customer

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Great service! Great people! Great pricing! I have been using this dealership for over 25 years Great people! Great pricing! I have been using this dealership for over 25 years More

by BBARFIELD0 Verified Customer Verified Customer

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KP Kevin Perry is this main reason we come here. He is your Hometown No Runaround Laidback Dealer He is your Hometown No Runaround Laidback Dealer More

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Prompt, professional, and courteous. Very friendly and knowledgeable. Will definitely be back again for my vehicle needs. Very friendly and knowledgeable. Will definitely be back again for my vehicle needs. More

by PPHILLIPS2 Verified Customer Verified Customer

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Within the last 5 years, my friends and family have purchased over 15 vehicles. Never had a bad experience. When small concerns or issues came up, management stepped up to handle the situations. My nex purchased over 15 vehicles. Never had a bad experience. When small concerns or issues came up, management stepped up to handle the situations. My next purchase or referral will be at El Dorado Chevrolet. More

by JONATHANZAMORA26 Verified Customer Verified Customer

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They were prompt and helpful. Very pleasant and I will go back in the future..Thanks Very pleasant and I will go back in the future..Thanks More

by DCJAMES2255 Verified Customer Verified Customer

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