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Justin Habel
127 Reviews
Dealership Experience
15 yrs, 10 mos
Industry Experience
21 yrs, 1 mo
127 Reviews of Justin Habel
July 17, 2018
Great & fast The need for work was unexpected but Justin Habel quick to get it in and work done in timely manner, loaner vehicle was provided & greatly appreciate The need for work was unexpected but Justin Habel quick to get it in and work done in timely manner, loaner vehicle was provided & greatly appreciated because had important errands to accomplish! More
by JW1
Verified CustomerOther Employees Tagged: Ginger
July 16, 2018
My advisor was very professional My review of service was great. Very timing and consistent. I will return on another service thanks for being friendly and bussiness oriented. Your tr My review of service was great. Very timing and consistent. I will return on another service thanks for being friendly and bussiness oriented. Your truly, Jermaine Lewis More
by JERMAINELEWIS71
July 16, 2018
Oil change Just had an oil and filter change done. Was done in a timely manner. A porter with clean hands should bring the vehicles back to the customers. I had Just had an oil and filter change done. Was done in a timely manner. A porter with clean hands should bring the vehicles back to the customers. I had some dirty smudges on console and steering wheel when returned by technician. More
by QUIKBLKCOBRA
July 14, 2018
Room for improvement We have done business with this dealership for many years. From when it was Moore Ford until now. We have purchased well over a million dollars in inv We have done business with this dealership for many years. From when it was Moore Ford until now. We have purchased well over a million dollars in inventory from it over the years and currently run 10+ vehicles through it regularly for service. It has seemed as of late like there is a $1,500 dollar quota they try to meet every time we roll through there. When we express concern over the high price, we are normally able to get two or three hundred dollars knocked off. I don’t think we should have to ask for lower prices when we have been such long standing customers and spent so much here over the years. I think it would help a lot if Ford did a better job of standing behind it’s vehicles and owning up to the problems they have. The truck this service is involving has just surpassed $16,000 spent on issues it’s had. Front end rebuilt twice, bad urea heater, bad urea sensor, complete new air conditioner, blown turbo lines, body mounts replaced from rotting out, fuel sensors and switches going bad and the list goes on. It has less than 90k miles on it. We will most likely be moving our business to GMC for 3/4 ton trucks and bigger for this reason. The problem that was addressed on this visit literally started the day I picked it up from the previous visit. I told them I thought it probably related to the earlier visit or possibly something they did during the earlier that caused it. They said it wasn’t related, but the timing seems awful strange to me. I really think there is a lot of room for improvement in this whole situation. Just to be clear, Justin has been great to work with. I think these issues are a deeper problem that he has no control over. More
by BigBro7
July 14, 2018
Delayed but good service I had to wait 1hr 30 min for the 10K servicing of my 2017 C-Max. There was an apparent bottleck at the oil change station. However, Justin got my car I had to wait 1hr 30 min for the 10K servicing of my 2017 C-Max. There was an apparent bottleck at the oil change station. However, Justin got my car processed quickly, and I was made comfortable during the wait. More
by RYRUNNER
July 12, 2018
Great service Thanks to Justin and Rick for the amazing service on my Ford Escape. You guys are awesome! I would recommend them 100%. Fast Service, quality work! Thanks to Justin and Rick for the amazing service on my Ford Escape. You guys are awesome! I would recommend them 100%. Fast Service, quality work! More
by ARRADIOGUY
Other Employees Tagged: Rick Rix
July 12, 2018
Service Everything was explained in detail. The wait time was satisfactory. Did not have an appointment but was seen as soon as I arrived. Happy with Justi Everything was explained in detail. The wait time was satisfactory. Did not have an appointment but was seen as soon as I arrived. Happy with Justin. More
by WHITEHEADRI
July 11, 2018
Repeat customer We have purchased 4 trucks from North Point/Mclarty in the last 8 years. Never had any issues in any department. We'll be return customers always We have purchased 4 trucks from North Point/Mclarty in the last 8 years. Never had any issues in any department. We'll be return customers always More
by TAMMYWELCHGRAHAM
Other Employees Tagged: Tech was awesome but I can't remember name
July 11, 2018
Great Service My wait was longer than expected but since I didn't choose to set up an appointment it was fine. I do suggest setting up an appointment with the pers My wait was longer than expected but since I didn't choose to set up an appointment it was fine. I do suggest setting up an appointment with the person you choose to work with Great People!! Great Service!! More
by MilanoGirl
July 11, 2018
I drive 40 minutes to this service department The service department is fast and thorough. Excellent quality. The Service Advisor Justin Habel is really able to get thing s taken care of. I driv The service department is fast and thorough. Excellent quality. The Service Advisor Justin Habel is really able to get thing s taken care of. I drive 40 minutes to this service department instead of using my local dealership because they're just better. More
by JPAYTE
Other Employees Tagged: Glen in the service department is all things Ford.
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