Justin Habel
Justin Habel at Mark McLarty Ford

Justin Habel | Page 10

Service Adviser

Mark McLarty Ford

4400 Landers Rd
Little Rock, AR 72117

not yet
rated
127 Reviews
not yet
rated

127 Reviews

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Dealership Experience

15 yrs, 10 mos

Industry Experience

21 yrs, 1 mo

127 Reviews of Justin Habel

July 10, 2018

Dealership Rating
Employee Rating

Fast Quick Service The Service was Fast and got my Vehicle back on the Road . I was Extremely Dissappointed that My Truck Broke Down 4000 miles out of Warranty. I’ve Dri More

by GMCATES1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Alfonso Guevara

Jul 10, 2018

Mark McLarty Ford responded

Thank you for your feedback! We are glad to know our service team was able to give you fast service so you could be back on the road! We appreciate you and your business!

July 10, 2018

Dealership Rating
Employee Rating

Knowledgeable and courteous The service department was very knowledgeable. The tech found a pollen filter that went through the vents of my car that needed replacing. From the lo More

by JOANNE.CHATELAIN
Recommend Dealer
Yes
Jul 10, 2018

Mark McLarty Ford responded

Joanne, thank you for sharing your positive feedback with us! We are glad to hear you had an overall great experience with our service team! We appreciate you!

July 09, 2018

Dealership Rating
Employee Rating

Nice Folks, Service Poor I ran over a board and had a leak in one of my four new tires I purchased there. It was check 2-3 times and couldn’t find leak. Went back second time More

by Lakelady
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Do not know names of the 2 that did the actual work.

Jul 09, 2018

Mark McLarty Ford responded

We sincerely apologize for your experience. We will alert our management team of this situation regarding checking your tires and investigate further. We do strive for quality customer service and appreciate your honest feedback. If you would like to reach out to Tami Dick, our Customer Relations Manager, her information is: tdick@mclartyauto.com or 501-955-5342. Again, we are sorry for the inconvenience this has caused.

July 05, 2018

Dealership Rating
Employee Rating

Fantastic Service! My car headlights were covered under a recall, as they wouldn't reliably come on when the switch was turned. Justin let me know it might take a few da More

by EHESTERLY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 05, 2018

Mark McLarty Ford responded

Thank you so much for the positive feedback! We are glad to hear you had fantastic service and we were able to get your vehicle working perfectly again! We appreciate you and your business!

July 03, 2018

Dealership Rating
Employee Rating

Service Justin disclosed that my problem was covered under warranty which shows honesty & integrity. He served my immediate problem with respect. (He always d More

by JANDJFLAKE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 03, 2018

Mark McLarty Ford responded

Thank you for the positive feedback! We are happy to know had a great overall service experience with Justin and our team! We appreciate you!

July 03, 2018

Dealership Rating
Employee Rating

Service work The work done on our 2013 Ford Focus was OK except for the fact that it took 1 day shy of a week to get the car looked at. If we had known it would ha More

by RJMAREK5NLR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 03, 2018

Mark McLarty Ford responded

We are happy to know you had an overall great service experience with our team! We do appreciate you and your business! Thank you so much for the positive feedback!

June 29, 2018

Dealership Rating
Employee Rating

Great experience Fantastic service, took great care of me. Took vehicle almost immediately to service bay. The wait was very short. They finished with my vehicle quick More

by rbaldwin63
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 02, 2018

Mark McLarty Ford responded

Thank you so much for the positive feedback! We are happy to know you had fantastic service and a great overall experience with us! We appreciate you and your business!

June 29, 2018

Dealership Rating
Employee Rating

Great Customer Service My service advisor, Justin, kept us updated with all services being performed to my vehicle. Justin took care of my car and put our minds at ease duri More

by SHUNTELE.CARROLL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 29, 2018

Mark McLarty Ford responded

Thank you so much for the positive feedback! We are very glad to know you had a great customer service experience with Justin and our team! We appreciate the kind words and your business! Thanks again!

June 29, 2018

Dealership Rating
Employee Rating

Oil change Great Service Dept, quick quality service. Outstanding customer service. Came in late in the day without an appointment. They got right on the servic More

by MLEWIS1201
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 29, 2018

Mark McLarty Ford responded

Thank you so much for the positive review! We are very happy to know you had a great service experience with our team! We appreciate you and your business!

June 29, 2018

Dealership Rating
Employee Rating

Slightly disappointed. I have a 2013 Taurus Limited. Been taking it to this dealership since I bought it in 2013. Disappointed with recent service because I had to leave the More

by NEELYVON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Allen Buck

Jun 29, 2018

Mark McLarty Ford responded

Thank you so much for your honest feedback. We are glad to know you had an overall good experience. We will send your review to our management team, as we do strive for quality customer service and it will help us grow in the future. We appreciate you and your business!

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