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Zach Kelly
Zach Kelly at Subaru of Wesley Chapel

Zach Kelly

Service Advisor

Subaru of Wesley Chapel

26570 Silver Maple Pkwy
Wesley Chapel, FL 33544

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5.0
15 Reviews

Languages Spoken

English English

5.0

15 Reviews

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15 Reviews of Zach Kelly

August 26, 2026

Dealership Rating
Employee Rating

Awesome sales. Service and financing. This is my second subie. I received an email offer to trade my 2025 touring xt subie for 2026 and was exactly all what it said More

by RES6M9KL
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kevin Lin, John Little, Stephen Solomon, Cory Arms, Brad Wernsing, Edward Santiago, Molly Emerson, Josh Beatty, Ryan Andrews

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Aug 26, 2026

Subaru of Wesley Chapel responded

As a returning Subaru owner, hearing that our trade-in offer matched exactly what was promised underscores our commitment to transparency. Our team is pleased we could arrange financing before your arrival and deliver your new Outback to Apollo Beach as scheduled. Knowing you enjoyed our pet treats and goodies means a lot to us.

August 15, 2026

Dealership Rating
Employee Rating

The problem that I brought my car in for was never found and it still has that problem. More

by nancycwalters
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Aug 17, 2026

Subaru of Wesley Chapel responded

Thank you for taking the time to share your feedback with us, Nancy. We work hard to make sure our guests have an exceptional experience, and we're sorry if we fell short here. Please don't hesitate to reach out if we can be of any further assistance, we're always happy to help!

August 15, 2026

Dealership Rating
Employee Rating

The service department always gives me outstanding customer service. I am very happy with this dealership! More

by kitkel99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Stephen Solomon, Justin Heiser, Garrett Mixon

Print
Aug 15, 2026

Subaru of Wesley Chapel responded

Knowing that our service department consistently delivers outstanding care means a lot to our team. We’re here for any future service needs your Subaru Forester may have.

August 12, 2026

Dealership Rating
Employee Rating

The Wesley chapel Subaru is the best dealership in entire Tampa region for the best customer experience they always welcome you with.a smile and also take care after sales which is very unique to this dealer More

by sumanth.bsmurthy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevin Lin, John Little, Stephen Solomon, Cory Arms, Brad Wernsing, Justin Heiser, Molly Emerson, Garrett Mixon, Josh Beatty

Print
Aug 12, 2026

Subaru of Wesley Chapel responded

Welcoming every guest with a smile and providing ongoing support are at the heart of how our service department operates. Knowing that this approach made your service experience with your Solterra feel exceptional in the Tampa region means a lot to our team. Thank you for the five-star rating.

July 20, 2026

Dealership Rating
Employee Rating

I love the Subaru dealership at Wesley Chappel. The the facility is so nice, bright and clean. The customer service is the best. The staff is so friendly and efficient. I have always best treated s More

by chorse2259
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Justin Heiser, Molly Emerson, Garrett Mixon, Ryan Andrews

Print
Jul 20, 2026

Subaru of Wesley Chapel responded

It’s wonderful our clean, bright facility and friendly, efficient team turned your Outback service visit into a positive experience. Knowing you feel heard and plan to stick with Subaru means a lot, and we appreciate you recommending us.

July 13, 2026

Dealership Rating
Employee Rating

I was completely satisfied. Thank You Thank you Thank you Thank you Thank you Robert More

by 19igemini42
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Justin Heiser, Molly Emerson, Garrett Mixon

Print
Jul 13, 2026

Subaru of Wesley Chapel responded

Thank you for the enthusiastic feedback. It means a lot that you were completely satisfied with the service on your Subaru. Garrett will be thrilled to hear your thanks.

July 06, 2026

Dealership Rating
Employee Rating

Service staff very accommodating, kind and made sure all my needs were met. Never felt that I was not important. More

by tylerc1950
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Justin Heiser, Molly Emerson, Garrett Mixon

Print
Jul 06, 2026

Subaru of Wesley Chapel responded

We’re delighted our team was so attentive and friendly, making sure all of your needs were taken care of. Thank you for trusting us with your Forester and for letting us know you felt valued during your visit.

July 04, 2026

Dealership Rating
Employee Rating

Excellent service. Zach was on it from start doesn’t try to sell stuff you don’t need. More

by jduc99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Jul 04, 2026

Subaru of Wesley Chapel responded

We’re thrilled Zach provided honest service from the start and focused only on what was necessary. It’s great to know your Subaru Forester received attention without extra upsells. Thank you for praising our team and we look forward to serving you again.

July 02, 2026

Dealership Rating
Employee Rating

Clean super friendly kept me informed prompt contact on the recall. I am very appreciative. More

by SOLTSTER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Justin Heiser, Molly Emerson, Garrett Mixon

Print
Jul 02, 2026

Subaru of Wesley Chapel responded

Thanks for noting our clean facility and friendly service. Zach and our team were glad to keep you informed during your Subaru Forester recall. We appreciate you sharing your experience.

June 29, 2026

Dealership Rating
Employee Rating

Simply the best dealership I ever worked with. Great service provided by friendly, knowledgeable people. Their simply the best! More

by akaledas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Jun 29, 2026

Subaru of Wesley Chapel responded

It’s great to hear you had such a positive experience with our Subaru Forester service. Our friendly, knowledgeable team works hard to deliver standout care. Thank you for the 5-star review, and we hope to see you again soon.

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