Molly Emerson
Molly Emerson at Subaru of Wesley Chapel

Molly Emerson

Service Advisor

Subaru of Wesley Chapel

26570 Silver Maple Pkwy
Wesley Chapel, FL 33544

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5.0
25 Reviews

Languages Spoken

English English

5.0

25 Reviews

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25 Reviews of Molly Emerson

September 01, 2026

Dealership Rating
Employee Rating

This is my third Subaru dealership from which I've purchased cars. Like all, their service department is friendly, helpful and honest. Sales are sales. Friendly but persistent. More

by CSM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Garrett Mixon

Sep 01, 2026

Subaru of Wesley Chapel responded

Hearing your recognition of our service team’s friendliness, helpfulness, and honesty means a lot to us. Thank you for highlighting our service team’s integrity when working on your Subaru Outback and our sales department’s friendly persistence. We appreciate your loyalty as a repeat Subaru customer.

August 29, 2026

Dealership Rating
Employee Rating

The dealership is great. But I was disappointed last time I thought they would clean my car but they didn't. I can't remember what the girl's name was at the desk but she w More

by robbiedean33
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 30, 2026

Subaru of Wesley Chapel responded

Thank you for your feedback. Our goal is to make sure everyone who walks through the door leaves happy, so we're disappointed that your recent visit didn't measure up. Thank you for bringing it to our attention, and we hope to see you again here at Subaru of Wesley Chapel!

August 26, 2026

Dealership Rating
Employee Rating

Awesome sales. Service and financing. This is my second subie. I received an email offer to trade my 2025 touring xt subie for 2026 and was exactly all what it said More

by RES6M9KL
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 26, 2026

Subaru of Wesley Chapel responded

As a returning Subaru owner, hearing that our trade-in offer matched exactly what was promised underscores our commitment to transparency. Our team is pleased we could arrange financing before your arrival and deliver your new Outback to Apollo Beach as scheduled. Knowing you enjoyed our pet treats and goodies means a lot to us.

August 16, 2026

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Employee Rating

I've only been there twice (for service) but both experiences were top of the line. More

by treatdogs
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Justin Heiser

Aug 16, 2026

Subaru of Wesley Chapel responded

After two service visits, hearing they were both top of the line means a lot to our team. We’re here to keep your Subaru Forester running smoothly whenever you need us.

August 14, 2026

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Employee Rating

Outstanding experience again. 5th Subaru purchased here and won't be our last for sure More

by dgoebel86
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 14, 2026

Subaru of Wesley Chapel responded

Knowing the experience felt outstanding again means a lot to our team. We’re honored you’ll return for future Subaru purchases and look forward to serving you again.

August 12, 2026

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Employee Rating

The Wesley chapel Subaru is the best dealership in entire Tampa region for the best customer experience they always welcome you with.a smile and also take care after sales which is very unique to this dealer More

by sumanth.bsmurthy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 12, 2026

Subaru of Wesley Chapel responded

Welcoming every guest with a smile and providing ongoing support are at the heart of how our service department operates. Knowing that this approach made your service experience with your Solterra feel exceptional in the Tampa region means a lot to our team. Thank you for the five-star rating.

August 10, 2026

Dealership Rating
Employee Rating

Very courteous staff. They were able to do repairs required in a timely manner.Molly the service coordinator was the best. I would definitely recommend Subaru of Wesley Ch More

by iwebs8953
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 10, 2026

Subaru of Wesley Chapel responded

Your Subaru Outback deserves thoughtful, prompt care, and knowing we could complete the required repairs quickly is rewarding. Hearing that Molly provided such excellent support means a lot to us. Thank you for recommending our service department.

August 07, 2026

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Employee Rating

5th subaru bought here. Garrett worked to find us the Outback Touring color scheme my wife wanted. Great prices, service and zero pressure More

by dgoebel86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 07, 2026

Subaru of Wesley Chapel responded

Knowing that our service on your Subaru Forester felt well-priced and pressure-free means a lot to our service team. We appreciate your five-star rating and look forward to providing the same hassle-free care on your next visit.

July 20, 2026

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Employee Rating

I love the Subaru dealership at Wesley Chappel. The the facility is so nice, bright and clean. The customer service is the best. The staff is so friendly and efficient. I have always best treated s More

by chorse2259
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 20, 2026

Subaru of Wesley Chapel responded

It’s wonderful our clean, bright facility and friendly, efficient team turned your Outback service visit into a positive experience. Knowing you feel heard and plan to stick with Subaru means a lot, and we appreciate you recommending us.

July 18, 2026

Dealership Rating
Employee Rating

Either Subaru’s are terrible unreliable cars that suffer from oil leaks and transmission problems costing over $4000 at just 68,000 miles or Wesley Chapel Subaru tried to scam me out of $4000. Service rep More

by lato1394
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Garrett Mixon

Jul 20, 2026

Subaru of Wesley Chapel responded

We understand why the significant difference between the repair recommendations and your second opinion would be concerning, and we appreciate you sharing your experience. Our goal is always to provide accurate assessments and transparent recommendations based on our technicians' findings and Subaru's guidelines at the time of inspection. We also understand your questions regarding the sequence of the oil change and the repair recommendations. We'd welcome the opportunity to review your visit and discuss the findings with you so we can better address your concerns.

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