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Molly Emerson
Molly Emerson at Subaru of Wesley Chapel

Molly Emerson

Service Advisor

Subaru of Wesley Chapel

26570 Silver Maple Pkwy
Wesley Chapel, FL 33544

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4.9
48 Reviews

Languages Spoken

English English

4.9

48 Reviews

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48 Reviews of Molly Emerson

October 05, 2026

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Employee Rating

WC Subaru is wonderful. Took a couple of tries to get the inside trim part to stay on but finally its lasted 5 days so lets keep our fingers crossed. It was originally rem More

by snag1102
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Justin Heiser, Zach Kelly , Keaton ??

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Oct 05, 2026

Subaru of Wesley Chapel responded

Knowing that your interior trim has stayed in place means a lot to our service team. Our technicians are pleased we could secure a lasting solution on your Outback, and Justin was happy to help make that happen. Thank you for trusting us with your AC repair.

October 03, 2026

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Employee Rating

Great service and attentive techs. Love how they video everything and send to you for review. More

by joelamb46
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Zach Kelly

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Oct 03, 2026

Subaru of Wesley Chapel responded

Your praise for our video walk-throughs during the service on your Subaru Outback highlights our commitment to transparency. Hearing that our attentive techs and detailed videos kept you informed means a lot to us.

October 02, 2026

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The people are extremely friendly. I feel very confident they are maintaining my car well. More

by kathy908
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Stephen Solomon, Justin Heiser, Zach Kelly, Garrett Mixon

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Oct 02, 2026

Subaru of Wesley Chapel responded

It’s rewarding to know you found our service team friendly. We’re glad you feel confident in the maintenance of your Subaru Forester.

October 01, 2026

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Employee Rating

Still waiting for call back regarding StarLink renewal! Obviously didn’t have answer. Waiting for call back! More

by Lindareads
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Oct 04, 2026

Subaru of Wesley Chapel responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns.

October 01, 2026

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Employee Rating

Wesley Chapel Subaru is consistently providing great service. They are friendly and still professional and They are knowledgeable. Good Staff!! More

by ida5460
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevin Lin, John Little, Stephen Solomon, Justin Heiser, Zach Kelly, Garrett Mixon

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Oct 01, 2026

Subaru of Wesley Chapel responded

Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback.

September 29, 2026

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Employee Rating

Tienen un excelente servicio, sus empleados sumamente cordiales y hacen trabajos de excelencia a nuestros vehículos. Los recomiendo al 💯 %. Seguirá siendo mi dealers para obtener mis vehículos. Gracias More

by Sonia E Morales
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevin Lin, Stephen Solomon, Cory Arms, Brad Wernsing, Justin Heiser, Zach Kelly, Garrett Mixon, Josh Beatty, Ryan Andrews

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Sep 30, 2026

Subaru of Wesley Chapel responded

Knowing that you found our work excellent and our team so cordial means a lot to our service department. We’re honored you’ll continue trusting us with the service on your Subaru Outback.

September 29, 2026

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Employee Rating

Polite and professional, service was quick and the managers answered my questions. I would definitely recommend. More

by jmyers4238
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Justin Heiser, Zach Kelly, Garrett Mixon

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Sep 29, 2026

Subaru of Wesley Chapel responded

Thanks so much for recommending us! We’re glad your Subaru Forester service was prompt and that our managers answered all your questions.

September 28, 2026

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Employee Rating

service was explained in detail. The time estimate was accurate. service and sales personnel were friendly. More

by evalwarner
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Print
Sep 28, 2026

Subaru of Wesley Chapel responded

We’re glad the detailed explanations and accurate time estimate made the service on your Forester go smoothly. Your kind words about our service and sales team mean a lot to us.

September 25, 2026

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Employee Rating

Seamless, experience, great service efficient and great communication. Nice waiting area and atmosphere was great. More

by FLANNERY33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Justin Heiser, Zach Kelly, Garrett Mixon

Print
Sep 25, 2026

Subaru of Wesley Chapel responded

Hearing that our communication was clear and the service ran smoothly on your Subaru Crosstrek means a lot to our service team. We’re happy you found the waiting area comfortable and inviting.

September 20, 2026

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Employee Rating

Molly and your service staff are beyond words. I have utilized 5 Subaru dealerships, no comparison! More

by PAULSBADURA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Justin Heiser, Zach Kelly, Garrett Mixon, Ryan Andrews

Print
Sep 20, 2026

Subaru of Wesley Chapel responded

Knowing that Molly and our service staff made such a strong impression means a lot to our team. We’re honored that after visiting five Subaru dealerships, you feel our service on your Subaru Outback stands apart.

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