Justin Jessamy
Justin Jessamy at Kelly INFINITI

Justin Jessamy

Sales Lead / Senior Product Specialist

Kelly INFINITI

155 Andover Street
Danvers, MA 01923

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4.5
30 Reviews
4.5

30 Reviews

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30 Reviews of Justin Jessamy

August 29, 2025

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Employee Rating

Just recently purchased a pre-owned certified 2023 QX60. Throughout this process, Justin(Sales) was terrific. He was very informative, professional, and went above and beyond in getting me into used "but ne More

by Kobrien
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Casey Pakkila

Aug 29, 2025

Kelly INFINITI responded

Thank you so much, Kobrien! We're so glad to hear that Justin provided you with informative, professional service and went the extra mile to help you find the perfect SUV. We truly appreciate your business and wish you many enjoyable miles ahead in your "new to you" INFINITI!

August 26, 2025

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Very professional and go above and beyond to help get you in a new car! More

by morlando820
Sales Price Transparency
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Recommend Dealer
Yes
Aug 26, 2025

Kelly INFINITI responded

Thank you for your kind words! We're thrilled to hear that our team went above and beyond to make your car-buying experience professional and enjoyable. We truly appreciate your support and hope you love your new INFINITI!

August 22, 2025

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When they thought they were doing me a favor with a new lease, I had to do all my insurance paperwork, had a car without inspection sticker for a few days. All this because the car I has a faulty electric More

by kallquest
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Lisa Avola

Aug 25, 2025

Kelly INFINITI responded

We are sorry to learn about this. We understand that our General Manager has been in contact with you. If you have any other questions, please feel free to reach out to us directly at 978-774-1000 - thank you!

August 13, 2025

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I’ve always had excellent service at this dealership. Salesperson was great and went out of his way to help! 5 stars! More

by melaniethompson2020
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes
Aug 13, 2025

Kelly INFINITI responded

Thank you so much, Melanie! We're delighted to hear that you consistently receive excellent service and that your salesperson went above and beyond to assist you. We truly appreciate your support and 5-star rating, and we look forward to seeing you again at Kelly INFINITI!

July 29, 2025

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I purchased a 2012 G37 Infiniti for my son, his first car. The staff was amazing they took care of any concerns that I had. If your looking for a car go see Justin he’s great, my sons car left the lot l More

by Christinesantoro66
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 29, 2025

Kelly INFINITI responded

Thank you so much, Christine! We’re thrilled to hear that Justin and the team helped make your son’s first car purchase a memorable and positive experience. It’s wonderful to know the G37 left the lot looking brand new and that your concerns were taken care of with care and professionalism. Congratulations to your son, and thank you for choosing Kelly INFINITI!

July 15, 2025

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This was the first time I have done business with this dealer ship. But it won’t be my last . Fr start to finish Mike & Justin were polite, professional and went above & beyond. Due to health issues they More

by multistradacfitz
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Mike Fecteau

Jul 15, 2025

Kelly INFINITI responded

Thank you so much for sharing your experience! We're delighted to hear that Mike and Justin went above and beyond to make your first visit so accommodating and stress-free, especially with the extra help arranging delivery to Maine. That’s the kind of service we’re proud to provide at Kelly INFINITI. We look forward to welcoming you back again soon!

June 17, 2025

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I wanted to acknowledge the pleasure of working with Hannah and Mateo on the Kelly Infiniti sales team on a complicated auto search. I did a great deal of national due diligence on my target model whil More

by David T
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Matteo Gentile , Hannah Oberton

Jun 19, 2025

Kelly INFINITI responded

Thank you, David! We're thrilled to hear that Hannah and Mateo provided such knowledgeable, professional, and pressure-free support during your auto search. Your kind words mean a lot, and we’re so glad they made the process a positive one. We look forward to working with you again when the time is right—thank you for choosing Kelly INFINITI!

July 15, 2024

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Some quick background: I leased a 2019 Infiniti Q50 from Kelly Infiniti back in 2019 and everything went smooth. When that lease was coming to a close I called Kelly Infiniti and told them that I would like More

by Customer
Recommend Dealer
No
Aug 13, 2024

Kelly INFINITI responded

Dear Concerned Customer, To begin, thank you for giving us another shot recently after whatever happened in 2021 when you chose another dealership to lease your last car from. It's a shame we didn't do the right thing and capture you at that time. This time around, we couldn't get it done again, and I'm sorry for that. I understand you have been a Ford salesman for a few years so you are probably the most familiar with market changes. A few years ago, it was great when we were using all that positive equity to roll people into a new lease at a great low monthly payment. Now, it's just the opposite. Last month was the first time I saw on our sales log where the "Lease Return" for trade explanation was greater than the "Trade In". That is certainly a tough conversation lately. I'm sure we didn't bring up the 2500 in overage in miles because with Infiniti, the overage charge on that mileage is $625 and they cover $500 of that if you buy or lease another Infiniti. We would obviously take care of the $125 extra. Justin should not have assumed that you remembered that from the business. The last part, I'll take responsibility for. We certainly wouldn't hold you "hostage", but I can see Justin being more aggressive with a fellow salesperson in the business. He meant no harm or disrespect. Knowing him, he was just thinking you guys were alike in many ways and wouldn't be offended by a little extra pressure. Again, I take full responsibility for that, and we should never assume. I've already had the conversation so my apologies. I'm available should you like to discuss anything further.

Aug 13, 2024

Customer responded

Thanks for the response, I ended up bringing in my q60 at herb chambers infiniti of Westborough with absolutely no problem at all the transaction was smooth, fast, and easy. They ended up just buying out the vehicle for the residual that was left. They covered everything for me and got me out of the q60 with $0 out of my pocket, and they got me into a nicer model with a better discount, less of a down payment, and the same monthly payment that you guys showed me. To try and replace the blame from you guys to me again just shows how “professional” you really are as we had an agreement from the beginning that I would be trading, however once the numbers came up that was now false and you guys were going to make me eat a $2500 bill without telling me. If I wasn’t from the business I would not have noticed as your pencil sheets don’t provide a breakdown. Also there is a difference between being aggressive and not giving somebody their keys after they had asked for them six times. I would never recommend any business here.

December 01, 2023

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Mike and Justin make a great team and Cong's leadership made for a very efficient process in buying a new QX50 More

by booboo
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Cong Truong, Mike Fecteau , Hannah Oberton

Dec 06, 2023

Kelly INFINITI responded

Congratulations on your new QX50, booboo! We're happy to hear that Mike and Justin made a great team, and Cong's leadership contributed to a very efficient process during your new QX50 purchase. Efficiency and teamwork are priorities for us, and we're pleased to know that our staff worked seamlessly to provide you with a smooth and enjoyable car-buying experience!

July 27, 2023

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In my opinion, I wouldn’t go anywhere else. They excel at doing their best for you before you walk out the door. More

by Mary M
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes
Jul 27, 2023

Kelly INFINITI responded

This means so much to us, Mary! We are so happy to know that you always have such a great experience and are well taken care of., Thank you so much for your support! We will be sure to pass this along to the team!

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