"I found the customer service of the dealership..."
I found the customer service of the dealership outstanding. Scott made the long trip to pick me up to complete purchase, which I am very grateful for. He made me feel comfortable and was very easy to work with. This was a new experience for me being that I have not purchased a vehicle in over 20+ from a dealership. I always used private owners in order to avoid the hassle. Working with Scott Everingham and team made this a no hassle purchase. I will refer anyone to this dealership.
"Warranty is horrible. They will tell you they’re going to..."
Warranty is horrible. They will tell you they’re going to take care of you and they don’t. Don’t buy from here truck is still leaking fuel
"Salesman Brian Binz was knowledgeable, thorough & not..."
Salesman Brian Binz was knowledgeable, thorough & not pushy at all. When he got busy with another customer who was picking their new car too, Ryan & Scott stepped in- all 3 were so professional & helpful! I had my 2 young sons with me & was able to take the Wrangler for a test drive on our own so went home to show mom. She loved the Jeep & the color so that helped seal the deal!
"Everyone we encountered at this dealership was friendly,..."
Everyone we encountered at this dealership was friendly, knowledgeable, and very helpful! Alex in the sales department and Justin in the finance department were both fantastic!
"Everything went as smooth as any car dealings I have had...."
Everything went as smooth as any car dealings I have had. Ted was nice and made us feel comfortable. Hopefully the service department is as good.
". Buying my new Jeep was an unexpected event. I was..."
. Buying my new Jeep was an unexpected event. I was called and accepted an invitation on Friday...
Mind you I already had a Jeep Grand Cherokee that was 10 years old that I absolutely loved. I was not going to give it up... that car was more than a car. It was like my best friend. If you take care of it... it will take care of you.
I came in and met Ted... I was honest and said I’m not here to buy but show what you got. He was so personable and broke it down while respecting my loyalty to my friend outside.
I test drive two cars during which we talked... not just about the car but life. He’s super cool.
When you buy a car you’re also investing in a relationship with the dealer.
Since I moved here from Santa Monica in 2018 David Taylor Ellisville formally Royal Gate (I think) has been the place I go to, to keep my friend tuned up and running perfect. The Service staff are honest, treat you like a person, helpful and knowledgeable. Not to mention expedient. The cashier lady is super friendly and sweet.
Having the Service history there was no doubt I would be buying my next car from them. Just didn’t think it was going to happen on Saturday.
Ted made the process, not a process.
I said show me numbers and next thing I know I’m leaving my best friend behind. I started to cry. Letting go was a big deal. Many adventures in that SUV. Many firsts, many lasts. The home button no matter where took me home. My nav screen of my fur babies... I’m leaving my friend. I felt like a traitor. After a moment I composed myself and said okay let’s do it.
Car Two was the car I left with. It’s an upgraded model of my previous. I really like my new car and will grow to love it. I’m still getting to know her. :)
If you’ve read this far, like I mentioned, your not just getting a car... your getting the whole dealership for as long as you own the car and you’d be crazy not to get it from them.
Thank Service Team
Thank you Ted and Justin!
Please if you can, make sure my girl goes to a good home.
"I was very impressed with the service and the sales..."
I was very impressed with the service and the sales representative Ted was very helpful and knowledgeable. The whole experience was very fast and pleasant.
"Everyone was great at David Taylor. Burt made the process..."
Everyone was great at David Taylor. Burt made the process very easy! We will recommend DT to others for future car purchases. We are very happy with our new Jeep!
"I have been buying vehicles for 50 years. Thanks to Bert,..."
I have been buying vehicles for 50 years. Thanks to Bert, this was my easiest purchase. He did a great job especially in guiding me through technology. Forgot the name of my finance agent but he did a good job. Only complaint he talked really fast. Needs to slow down for us senior citizens
"Ted Gann is the best! Not pushy at all, made me feel very..."
Ted Gann is the best! Not pushy at all, made me feel very comfortable buying my first car by myself. I love my new ( used) car!💕