Justin Lugo
Justin Lugo at Mtn. View Ford

Justin Lugo | Page 11

Sales Consultant

Mtn. View Ford

301 E 20th St
Chattanooga, TN 37408

Contact Me
5.0
125 Reviews

Dealership Experience

7 yrs, 11 mos

Industry Experience

9 yrs

Languages Spoken

English English

German German

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5.0

125 Reviews

Write a Review

125 Reviews of Justin Lugo

April 11, 2021

Dealership Rating
Employee Rating

Justin went above and beyond to make this the best experience. It was late when we finished the deal and he was able to get the car detailed on Saturday for us. He addressed all my questions and kep More

by KAY S
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tamara Fikes

Apr 12, 2021

Mtn. View Ford responded

Hi Kay, we appreciate your feedback of our Staff's outstanding service! It is great to hear that we were able to go above and beyond your expectations and really help you out! We look forward to seeing you again!

March 25, 2021

Dealership Rating
Employee Rating

Great communication! Great customer service! Straight to the point, worked with me, gave local comparisons on pricing, good guy, will be back because of him! More

by Codywilliams825
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Billy Buoymaster, Tamara Fikes

Mar 26, 2021

Mtn. View Ford responded

Hello , we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Thank you so much for being one of our valued guests and we look forward to your next visit! Have a great day!

March 20, 2021

Dealership Rating
Employee Rating

Great customer service. Listen to what you were looking for and gave me options. This was my second purchase from this dealership. Justin was my salesman on both purchases. More

by scott
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Logan Watson, Jason Rose

Mar 21, 2021

Mtn. View Ford responded

Hi, we're glad you had such a wonderful experience with us! We try to provide all of our guests with a great atmosphere and world-class service that you can trust.

February 25, 2021

Dealership Rating
Employee Rating

2nd car I have bought from Justin Lugo. He is top notch and doesn’t pressure you in anyway. Jason Rose in finance throughly explained the paperwork to me and was more than happy to help clarify any questio More

by Cody M.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jason Rose , Brandi Conversica, Kassie Stillwell

Feb 26, 2021

Mtn. View Ford responded

Cody, thank you for your kind review; we are happy to pass along your comments to the team here at Mtn. View Ford! It means so much to us to have earned your trust in our business! We hope to see you again in the future! Take care!

February 14, 2021

Dealership Rating
Employee Rating

Dealership was fast to respond to my inquiry about a certain vehicle. Because I was coming from out of town they quickly sent me a video walk around of the vehicle was interested in which was very helpf More

by ryan_prather2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tamara Fikes

Feb 16, 2021

Mtn. View Ford responded

Hi, we are happy we could make your experience a positive one! Please let us know if there is ever anything else we can do for you! Safe travels!

January 26, 2021

Dealership Rating
Employee Rating

I loved Justin’s personalized videos! I felt like I knew him before we even met in person. This was my first car buying experience and I never dreamed it would go this smoothly. Wouldn’t change a thing! More

by Rebeccakatepaschall
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tamara Fikes

Jan 28, 2021

Mtn. View Ford responded

Hi Rebecca, we are glad to hear Justin took such great care of you during your buying experience. If you have any questions or concerns for us, please do not hesitate to give us a call or stop by. Congratulations on your new car!

January 04, 2021

Dealership Rating
Employee Rating

Justin Lugo was my sales agent and yes he gets 5 stars. He was by far the best sales agent that I have ever dealt with. More

by Kim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 06, 2021

Mtn. View Ford responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! We do hope we can be of assistance in the future. Take care!

December 28, 2020

Dealership Rating
Employee Rating

The Mountain View team is very knowledgeable and did everything within their power to make sure I was happy with my vehicle choice. Once chosen, the closing process was extremely smooth and quick. More

by Scott
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jason Rose

Dec 30, 2020

Mtn. View Ford responded

Hello Scott, we're so pleased to hear that everything was completed so quickly and to your satisfaction! At Mtn. View Ford, we value our customers and we look forward to seeing you on your next visit. Take care!

December 20, 2020

Dealership Rating
Employee Rating

basically I made my purchase from another state and it basically I made my purchase from another state and it was made easy by Justin and he was ready to go when I arrived. I was really dreading a long dr More

by superblackbirdone
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 24, 2020

Mtn. View Ford responded

Hello, thank you for taking the time to leave us your response to our Staff's outstanding customer service! We hope to be of service to you again! Take care!

December 16, 2020

Dealership Rating
Employee Rating

Justin was very attentive to my wants and was able to offer several purchasing/leasing options for me. I would recommend Justin to my friends and family. Thanks for your help. More

by LynneL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Logan Watson, Jason Rose

Dec 24, 2020

Mtn. View Ford responded

Hi Lynnel, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this. Please let us know if there is ever anything else we can do for you! Safe travels!

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