Justin Lugo
Justin Lugo at Mtn. View Ford

Justin Lugo | Page 12

Sales Consultant

Mtn. View Ford

301 E 20th St
Chattanooga, TN 37408

Contact Me
5.0
125 Reviews

Dealership Experience

7 yrs, 11 mos

Industry Experience

9 yrs

Languages Spoken

English English

German German

View more languages
5.0

125 Reviews

Write a Review

125 Reviews of Justin Lugo

November 20, 2020

Dealership Rating
Employee Rating

Justin and the team did a fantastic job for us! With Covid 19, he sent videos and was quick to respond to our calls. It was an easy and pleasant buying experience. More

by rgaylord
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Logan Watson, Jason Rose

Nov 25, 2020

Mtn. View Ford responded

Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. We hope to be of service to you again! Take care!

October 27, 2020

Dealership Rating
Employee Rating

Were willing to work on price to give us a good deal and Justin was prompt with communication through the whole process and kept us in the loop the whole way. He was great to do business with and I would 1 More

by cabby737
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 04, 2020

Mtn. View Ford responded

We're so glad to hear that you had a five star car shopping experience with Justin. Please let us know if there is anything else you may need from us; we're always happy to help! We hope you have a fantastic day, and enjoy your new car!

October 22, 2020

Dealership Rating
Employee Rating

Thank you Justin for making my dream Truck come true. MTN View Ford is the only Dealership I will deal with from now on. :0) More

by Tennesseegirl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Logan Watson, Joe Centers, Jason Rose , Chad Akins, Brandi Conversica, Joey Killingsworth, Kassie Stillwell, Bernie Sullivan

Nov 04, 2020

Mtn. View Ford responded

Hi there, we are glad to hear Justin took such great care of you during your buying experience. If you need anything else from us, please feel free to give us a call or stop by. Congratulations on your new truck!

October 12, 2020

Dealership Rating
Employee Rating

I love coming here for a new car or to sell one. They give me great deals everytime. Everyone there is so friendly. Can't wait to go back. More

by Ryanhamilton102084
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Greene, John Goodwin , Chad Akins, Brandi Conversica, Ron Elliott, Tamara Fikes, Jason Gagne, John Gordon, Chandler Prichard

Oct 20, 2020

Mtn. View Ford responded

Hello, thank you for taking the time to leave us your response to our Staff's outstanding customer service! It means so much to us to have earned your trust in our business! We hope to see you again in the future! Take care!

October 11, 2020

Dealership Rating
Employee Rating

We had the best experience with Justin all the help this my first Lincoln I been Chevy man for past 20 years this is a good change thanks a lot More

by Manuel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 15, 2020

Mtn. View Ford responded

Manuel, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Please let us know if there is ever anything else we can do for you! Safe travels!

Oct 15, 2020

Mtn. View Ford responded

Manuel, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Please let us know if there is ever anything else we can do for you! Safe travels!

October 10, 2020

Dealership Rating
Employee Rating

Great experience with honest, straightforward sales. Justin was helpful, attentive to what we wanted, willing to negotiate so that we were both happy. We appreciate that. More

by Ginaw474
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jason Rose

Oct 15, 2020

Mtn. View Ford responded

We set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Please let us know if there is ever anything else we can do for you! Safe travels!

October 09, 2020

Dealership Rating
Employee Rating

They did what they said they were going to do, They made sure I know where all my auto’s mechanics were like radio, knobs, buttons, controls & such. Well done! More

by sjason142
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 15, 2020

Mtn. View Ford responded

Hello, thank you for leaving such a great review and a high star rating. We hope you continue to choose Mtn. View Ford for all your vehicle needs! Take care!

September 25, 2020

Dealership Rating
Employee Rating

Loved how accommodating Lawton was even videotaping the car when I was enabled to make it..the Finance team made everything seamless ..loved how everybody worked as a team More

by momogirl14
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tamara Fikes, Lawton Willingham

Sep 28, 2020

Mtn. View Ford responded

We set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Thank you for taking the time to notice those efforts and for leaving such an awesome review! We hope to be of service to you again. Take care!

August 14, 2020

Dealership Rating
Employee Rating

Always a great experience! Will definitely be back when the time comes for another vehicle. This our second purchase from Justin, and he has taken care of us both times!! More

by Rob
Recommend Dealer
Yes

Other Employees Tagged: Logan Watson, Jason Rose

July 26, 2020

Dealership Rating
Employee Rating

Justin Lugo was helpful, respectful, easy to work with, and low pressure. He either answered all our questions or knew where to go to find the answer. Appreciate the servcie. More

by Janet
Recommend Dealer
Yes

Other Employees Tagged: Logan Watson , Brandi Conversica, Ron Elliott, Tamara Fikes, Kassie Stillwell

Jul 29, 2020

Mtn. View Ford responded

Janet, we are happy we could make your experience a positive one! If you have any further questions, please give us a call. We're always happy to help!

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