Justin Lugo
Justin Lugo at Mtn. View Ford

Justin Lugo | Page 7

Sales Consultant

Mtn. View Ford

301 E 20th St
Chattanooga, TN 37408

Contact Me
5.0
127 Reviews

Dealership Experience

8 yrs

Industry Experience

9 yrs, 1 mo

Languages Spoken

English English

German German

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5.0

127 Reviews

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127 Reviews of Justin Lugo

January 20, 2023

Dealership Rating
Employee Rating

Justin did a great job and gave excellent service while making the entire process smooth. More

by Wareagle1028
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jason Rose

Jan 23, 2023

Mtn. View Ford responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Safe travels!

December 09, 2022

Dealership Rating
Employee Rating

Perfect customer service from Justin Lugo and team! Very knowledgeable on all Ford. vehicles available or in route. More

by chris
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 12, 2022

Mtn. View Ford responded

Chris, thank you for taking the time to leave us your response to our Staff's outstanding customer service! We hope to be of service to you again! Take care!

December 09, 2022

Dealership Rating
Employee Rating

John and the whole team at Mountain View are very courteous, professional, and personable. I would highly recommend doing business with them. More

by rowlandblake22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Goodwin, Logan Watson, Jason Rose, Jamie Parks , Chad Akins, Craig Beckler, Ron Elliott, Joey Killingsworth, Lawton Willingham

Dec 12, 2022

Mtn. View Ford responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Please let us know if there is ever anything else we can do for you! Safe travels!

November 16, 2022

Dealership Rating
Employee Rating

Windshield wiper blades are shot and the oil was not changed. Other than that it wasn’t bad. More

by Volunteerpride72
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Jason Rose

October 29, 2022

Dealership Rating
Employee Rating

Logan Watson & Justin Lugo were The Dream Team! After multiple referrals I could not ignore to "Talk To Logan" at Ford, I could not agree more!! The Ford Escape was not on my wish list, but after h More

by dianemcdermott22
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Nov 03, 2022

Mtn. View Ford responded

Hi, thank you for leaving such a great review and high star rating. Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this. Please let us know if there is ever anything else we can do for you! Safe travels!

September 13, 2022

Dealership Rating
Employee Rating

Actually I found the car through a Cruze forum, and they were talking about why they traded it in. Had link to Carfax, low mileage, but it did not list current damage. Info and first look came thru a 360 vi More

by daveaube
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tamara Fikes

Sep 16, 2022

Mtn. View Ford responded

We are happy we could make your experience a positive one! Please let us know if there is ever anything else we can do for you! Safe travels!

September 06, 2022

Dealership Rating
Employee Rating

Easy-peasy. Justin and Logan made the sales experience relaxing, quick, and non-stressful. I look forward to buying from them again! More

by Rick D
Recommend Dealer
Yes

Other Employees Tagged: Logan Watson

Sep 08, 2022

Mtn. View Ford responded

Hi Rick, thank you for taking the time to leave us your response to our Staff's outstanding customer service! We hope to be of service to you again! Take care!

September 03, 2022

Dealership Rating
Employee Rating

Excellent service. Justin was personable and responsive. The whole car buying experience was enjoyable and easy. More

by jessicahelmer1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Sep 06, 2022

Mtn. View Ford responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If there is anything else we can do to assist you, please let us know! Take care!

August 24, 2022

Dealership Rating
Employee Rating

I purchased a 2014 Mercedes E350 and Justin Lugo at Mountain View Ford Lincoln was very helpful without pushing for the sale. A true professional and his responses to my questions or concerns were imm More

by ddebuty
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Aug 26, 2022

Mtn. View Ford responded

Hi, thank you for leaving such a great review and high star rating. Thanks again for the recommendation, and have an amazing day!

August 20, 2022

Dealership Rating
Employee Rating

Everyone was very polite. Provided so much help with my purchase. Great job you all!! More

by stephenson.vicky
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joe Centers , Brandi Conversica, Tamara Fikes

Aug 24, 2022

Mtn. View Ford responded

Hi, we are happy we could make your experience a positive one! We try to provide all of our guests with a great atmosphere and world-class service that you can trust.

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