Justin Lugo
Justin Lugo at Mtn. View Ford

Justin Lugo | Page 8

Sales Consultant

Mtn. View Ford

301 E 20th St
Chattanooga, TN 37408

Contact Me
5.0
125 Reviews

Dealership Experience

7 yrs, 11 mos

Industry Experience

9 yrs

Languages Spoken

English English

German German

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5.0

125 Reviews

Write a Review

125 Reviews of Justin Lugo

June 06, 2022

Dealership Rating
Employee Rating

Mountain view ford is a customer friendly dealership,they made ordering my f150xlt simple and sufficient,I received my order earlier than the due date. More

by scogginsj066
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brandi Conversica, Tamara Fikes, Joey Killingsworth

Jun 07, 2022

Mtn. View Ford responded

Hi, we are happy we could make your experience a positive one! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

May 29, 2022

Dealership Rating
Employee Rating

I was very pleased with Justin Lugo. I plan on going through him for future purchases. More

by Jmpcrp2
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Logan Watson

May 31, 2022

Mtn. View Ford responded

Hi, we appreciate your feedback of our Staff's outstanding service! It means so much to us to have earned your trust in our business! We hope to see you again in the future! Take care!

May 20, 2022

Dealership Rating
Employee Rating

Great experience! Great to work with, zero pressure, and very patient in letting you decide what you are looking for! Justin Lugo is an awesome salesman and very ea More

by majacm1976
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jason Rose

May 13, 2022

Dealership Rating
Employee Rating

Got used car had it 2 weeks another shop informed me that my tires was wore on inside. I got contacted Mtn view ford they said it was my fault and that I did something to make them do that in 900 miles. In r More

by bradley
Customer Service
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Logan Watson

May 16, 2022

Mtn. View Ford responded

Hi Bradley, thank you for taking the time to bring this negative experience to our attention. It is discouraging to hear that you had anything less than a stellar experience here at Mtn. View Ford. Please contact our Sales Manager, Logan Watson, at (423) 756-1331 or loganwatson@mvauto.com and we will do our best to make this better. We hope to hear from you soon.

May 16, 2022

bradley responded

Called no help still blamed on me! Maybe get a better used car person probably finger gauged the tires and didn’t check the back side definitely seems like a toe issue. But I did it in 800 miles!! Bs. Good thing I went to get it lowered and they told me at a GOOD shop or other wise I could have blew a tire and wrecked. Thanks for no help at all. Blame the customer! That’s the Mtn view experience! What a joke!

May 09, 2022

Dealership Rating
Employee Rating

Very professional and courteous! Even stayed late to help because I arrived late in the day. More

by shannadawncochran
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Logan Watson , Tessa Coffey, Brandi Conversica, Tamara Fikes, Kassie Stillwell, Jim Viola

May 10, 2022

Mtn. View Ford responded

Hi, thank you for leaving such a great review and high star rating. We hope to be of service to you again! Take care!

April 18, 2022

Dealership Rating
Employee Rating

Everyone is extremely nice,friendly and very helpful! Doing their best to help you get into the vehicle that you want. Thanks! More

by Escape2022
Customer Service
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Logan Watson, Jason Rose , Kassie Stillwell

Apr 21, 2022

Mtn. View Ford responded

Hi, we are happy we could make your experience a positive one! At Mtn. View Ford, we value our customers and we look forward to seeing you on your next visit. Take care!

April 15, 2022

Dealership Rating
Employee Rating

100% pleased would give a good referral to anybody that I know and to all my family in the next car that I will buy will be from them More

by Nextgen
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Logan Watson , Craig Beckler, Ron Elliott, Joey Killingsworth

Apr 18, 2022

Mtn. View Ford responded

Hi, we are very happy we could provide you with a positive experience! Thanks for the recommendation, and have an amazing day!

March 03, 2022

Dealership Rating
Employee Rating

Justin was great to work with and explained the features of my new vehicle. Thanks to everyone. More

by Tim.Pressnell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 05, 2022

Mtn. View Ford responded

Hi, thank you for your kind words and congratulations on your new vehicle! If you have any additional questions about your new vehicle, we will be more than happy to assist you! Safe travels!

March 03, 2022

Dealership Rating
Employee Rating

Justin was professional and knowledgeable as well as helpful and kind. Excellent buying experience with Justin & the whole team. More

by RuthRaborn
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Logan Watson , Craig Beckler, Ashleigh Roberts

Mar 05, 2022

Mtn. View Ford responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Thanks again for your business! Take care!

March 03, 2022

Dealership Rating
Employee Rating

The service here is really good. Greg Wilson was really attentive, professional and helpful. I like doing business with you. More

by Yaniel
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Craig Beckler, Greg Wilson

Mar 05, 2022

Mtn. View Ford responded

Hi Yaniel, our Staff works hard to go the extra-mile for our valued guests! It means so much to us to have earned your trust in our business! We hope to see you again in the future! Take care!

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