965 Reviews
Write a Review965 Reviews of Justin Madison
December 04, 2023
I really like the service department and Ian is the best. I have recommended your service department to several people. I am in the market for a new automobile. So far I have purchased 5 autos from your dea I have recommended your service department to several people. I am in the market for a new automobile. So far I have purchased 5 autos from your dealership. Now it seems Toyota of DesMoines thinks you should buy a car and then test drive it. Sorry not my way, I'll not buy a car without without test driving it first. Love Toyotas but won't do business that way. I've visited other dealers for test drives with no problem. More
Other Employees Tagged: Ian Davis
December 02, 2023
Great job fixing the main issue I brought it in for. I won't be coming back for any preventative maintenance. I don't have any evidence they actually did an inspection. My wipers are bad and they didn't I won't be coming back for any preventative maintenance. I don't have any evidence they actually did an inspection. My wipers are bad and they didn't mention anything about that. My tires are low pressure and the notification came on less than 12 hrs after leaving the dealership. I mentioned to Justin I was disappointed to not see any results from the 40k service inspection and he only gave me the option to leave the car for another day to complete it - didn't seem to mind a dissatisfied customer. More
Other Employees Tagged: Justin Madison
December 01, 2023
I was happy overall except when I scheduled the appointment. No one told me that it would cost me $210 for an hour. Diagnostic, I wasn't happy about that at all. appointment. No one told me that it would cost me $210 for an hour. Diagnostic, I wasn't happy about that at all. More
Other Employees Tagged: Justin Madison
November 30, 2023
Positive experience getting problems identified and taken care of. Special order parts were obtained and installed promptly. Customer service was courteous and communication was excellent. Mechanic's video w care of. Special order parts were obtained and installed promptly. Customer service was courteous and communication was excellent. Mechanic's video was well done and informative. More
Other Employees Tagged: Justin Madison
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