Justin Madison | Page 79

I really like the service department and Ian is the best. I have recommended your service department to several people. I am in the market for a new automobile. So far I have purchased 5 autos from your dea I have recommended your service department to several people. I am in the market for a new automobile. So far I have purchased 5 autos from your dealership. Now it seems Toyota of DesMoines thinks you should buy a car and then test drive it. Sorry not my way, I'll not buy a car without without test driving it first. Love Toyotas but won't do business that way. I've visited other dealers for test drives with no problem. More

by SCRATCH10 Verified Customer Verified Customer

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Justin greeted us and kept us informed. Work was much quicker than we anticipated! All GOOD! Work was much quicker than we anticipated! All GOOD! More

by huffrx Verified Customer Verified Customer

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Great job fixing the main issue I brought it in for. I won't be coming back for any preventative maintenance. I don't have any evidence they actually did an inspection. My wipers are bad and they didn't I won't be coming back for any preventative maintenance. I don't have any evidence they actually did an inspection. My wipers are bad and they didn't mention anything about that. My tires are low pressure and the notification came on less than 12 hrs after leaving the dealership. I mentioned to Justin I was disappointed to not see any results from the 40k service inspection and he only gave me the option to leave the car for another day to complete it - didn't seem to mind a dissatisfied customer. More

by brookejobryan Verified Customer Verified Customer

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I was happy overall except when I scheduled the appointment. No one told me that it would cost me $210 for an hour. Diagnostic, I wasn't happy about that at all. appointment. No one told me that it would cost me $210 for an hour. Diagnostic, I wasn't happy about that at all. More

by swakimages Verified Customer Verified Customer

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Positive experience getting problems identified and taken care of. Special order parts were obtained and installed promptly. Customer service was courteous and communication was excellent. Mechanic's video w care of. Special order parts were obtained and installed promptly. Customer service was courteous and communication was excellent. Mechanic's video was well done and informative. More

by siegelc475 Verified Customer Verified Customer

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Fast and friendly service Fast friendly service Fair pricing Very experienced technicians Great shuttle service pricing Very experienced technicians Great shuttle service More

by templetonrye Verified Customer Verified Customer

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I took my car in because it was having battery problems and they replaced the battery and my car starts. and they replaced the battery and my car starts. More

by dmaul3300 Verified Customer Verified Customer

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Explained everything thoroughly and was very articulate. She honored my coupon and I appreciate it. She honored my coupon and I appreciate it. More

by mtrepp7 Verified Customer Verified Customer

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They recommended new brake pads while rotating my tires. Installed while I was in the comfort of their waiting room. Installed while I was in the comfort of their waiting room. More

by turdley50266 Verified Customer Verified Customer

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Great fast service! Always thankful to the Toyota of DesMoines Service department and Ian for the help. Always thankful to the Toyota of DesMoines Service department and Ian for the help. More

by HIPPENERIC Verified Customer Verified Customer

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