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Justin Madison
Justin Madison at Toyota of Des Moines

Justin Madison | Page 80

ASM

Toyota of Des Moines

1650 SE 37th St.
Grimes, IA 50111

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4.7
965 Reviews
4.7

965 Reviews

Write a Review

965 Reviews of Justin Madison

November 28, 2023

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Employee Rating

Explained everything thoroughly and was very articulate. She honored my coupon and I appreciate it. More

by mtrepp7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ian Davis, Emily Wagner , Colton Powers, Robert Schulz

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Nov 29, 2023

Toyota of Des Moines responded

Thank you for the 5 stars! We value your feedback and strive to provide our customers with a transparent and informative service experience. We appreciate your business and look forward to serving you again in the future.

November 27, 2023

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Employee Rating

They recommended new brake pads while rotating my tires. Installed while I was in the comfort of their waiting room. More

by turdley50266
Recommend Dealer
Yes

Other Employees Tagged: Justin Madison

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Nov 28, 2023

Toyota of Des Moines responded

Thank you for your positive review. We're pleased to hear that you were happy with our service and that we were able to take care of your brake pads while you relaxed in our comfortable waiting room. Visit us again in the future!

November 25, 2023

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Employee Rating

Great fast service! Always thankful to the Toyota of DesMoines Service department and Ian for the help. More

by HIPPENERIC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ian Davis, Emily Wagner , Colton Powers, Robert Schulz

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Nov 27, 2023

Toyota of Des Moines responded

Thank you for sharing your positive experience with the Toyota of Des Moines Service department and Ian! We are thrilled to hear that you consistently receive great, fast service from our team. Thank you for choosing Toyota of Des Moines for your automotive needs.

November 24, 2023

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Employee Rating

It was clean and the service was done faster than anticipated. All work was done as planned. More

by lisnicben
Recommend Dealer
Yes

Other Employees Tagged: Justin Madison

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Nov 27, 2023

Toyota of Des Moines responded

We're glad that you were satisfied with the speed and accuracy of our work. Your satisfaction is our top priority, and we're committed to providing you with exceptional service every time you visit Toyota of Des Moines. Thank you for your feedback!

November 24, 2023

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Employee Rating

Good service. Labor and overall costs very expensive. 2,000 for 60,000 service plus brake pads seems excessive. More

by paul.jabour
Recommend Dealer
Yes

Other Employees Tagged: Justin Madison

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Nov 27, 2023

Toyota of Des Moines responded

Thank you for your feedback. We understand your concern about the cost of the service. We strive to provide our customers with competitive pricing, and we will review your feedback to see if there are any areas where we can improve. Thank you for choosing Toyota of Des Moines!

November 21, 2023

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Employee Rating

First time there and very pleasant Justin was very helpful and the service was done in a timely manner More

by Sirkc74
Recommend Dealer
Yes

Other Employees Tagged: Justin Madison

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Nov 22, 2023

Toyota of Des Moines responded

Thank you for sharing your positive experience at Toyota of Des Moines. We are delighted to hear that you had a pleasant first visit and that Justin was able to assist you promptly and effectively. Thank you for choosing us and we look forward to your return!

November 19, 2023

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Employee Rating

Justin did an excellent job explaining everything we needed to have done. The pricing was upfront, and consistent with what I paid for in the end. More

by danasimbro
Recommend Dealer
Yes

Other Employees Tagged: Justin Madison

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Nov 20, 2023

Toyota of Des Moines responded

We are committed to providing excellent customer service, and we are always happy to hear that we are meeting our goals. Thank you for choosing Toyota of Des Moines, and we look forward to serving you again in the future.

November 18, 2023

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Employee Rating

I have loved Toyota for years. However, your service department leaves much to be desired. We are so disappointed in that area. We only go to Toyota to service our vehicle but afte More

by vancleavegc
Recommend Dealer
No

Other Employees Tagged: Justin Madison

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Nov 20, 2023

Toyota of Des Moines responded

Thank you for taking the time to provide your feedback. We would like to hear more about your recent visit and see if we can work towards a solution. Please contact our General Manager, JP Phillips at your earliest convenience.

November 17, 2023

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Employee Rating

Every time I bring a vehicle out Justin always takes great care of me and our vehicles thanks for everything. More

by Billy.estes
Recommend Dealer
Yes

Other Employees Tagged: Justin Madison

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Nov 20, 2023

Toyota of Des Moines responded

Thank you for taking the time to share your positive experience with us. We are so glad to hear that Justin has consistently provided you with exceptional service. Thank you again for your loyalty and support. We look forward to serving you again soon.

November 16, 2023

Dealership Rating
Employee Rating

The dealership is great. My car issues are usually resolved very professionally & expertly. I am generally respected as a customer. More

by LARRYLINDELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Nov 17, 2023

Toyota of Des Moines responded

Thank you for your kind words and 5-star review! We are thrilled to hear that you have consistently had positive experiences at Toyota of Des Moines. Have a great day!

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