Justin Martin | Page 3

Justin Martin was great. He was very accomodating and professional. Glad to do business with him. He was very accomodating and professional. Glad to do business with him. More

by LBIRD3711 Verified Customer Verified Customer

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Awful. Every single time I have to bring my car in, it’s an AWFUL experience. Your staff is rude, unhelpful, and stupid. You don’t even fix the things that Every single time I have to bring my car in, it’s an AWFUL experience. Your staff is rude, unhelpful, and stupid. You don’t even fix the things that it has been brought in to fix. More

by JONATHANASKEW Verified Customer Verified Customer

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Easy to schedule. Very professional in person to work with. They have a great communication. Process. Liked the shuttle service also. Very professional in person to work with. They have a great communication. Process. Liked the shuttle service also. More

by LUIGI1947 Verified Customer Verified Customer

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Great dealership with great customer service and great employees and products. Very knowledgeable and cost of services is commendable. employees and products. Very knowledgeable and cost of services is commendable. More

by FMILLSJR Verified Customer Verified Customer

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There were a few issues as far as timing with repairs to be made to the truck. Collaborating with another dealership to do the required repairs as part of the sale developed into several time lines being m be made to the truck. Collaborating with another dealership to do the required repairs as part of the sale developed into several time lines being missed . However Steve and Justin kept working the problem until they achieved the result I wanted. I appreciate that. More

by CAN05 Verified Customer Verified Customer

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Overall it was a great experience, very friendly and professional. Justin was so great and got me the car I wanted. professional. Justin was so great and got me the car I wanted. More

by Noha Saleh Verified Customer Verified Customer

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Justin unfortunately has failed on multiple occasions to follow through on both communication and deliverables. It is pretty clear that we aren't a priority to him and are more of a bother. 1st when I was t follow through on both communication and deliverables. It is pretty clear that we aren't a priority to him and are more of a bother. 1st when I was told to pick upthe car on monday at 2pm. On that Monday I havent gotten a call so I call and leave a message. That message isn't returned so I go down to the dealer to see Justin then informs me the car hasn't een registered yet blamingit on my insurance co. However on Saturday when we signed for the car I provided my insurance info and had even called my agent who was waiting and could have done it in 2 hours, so I know it wasn't there fault. The next day i go and the car is registered Its been lazily detailed with the cabin being quite dusty. At this point Justin tells me they lost the 2nd key but he would get it into the mail to me by next week. He also assures me he will give me a follow up call. Next week comes and goes and its not until 3 weeks later where I actually had to complain to kia directly to get the 2nd key. Once again Justin misinformed me saying it would be mailed but they can't so I have to waste another trip because his lack of professionalism. Its honestly pathetic and I won't recommend Gary Rome because of it. More

by CHRISTOPHER.ABRAMS1 Verified Customer Verified Customer

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This is about my 15th new car bought over 65 years and I will tell you that Justin totally made my experience Excellent. He asked me specific questions of what I wanted. Thank you. will tell you that Justin totally made my experience Excellent. He asked me specific questions of what I wanted. Thank you. More

by charles.travali Verified Customer Verified Customer

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Justin knows his tuff and is honest and up front. Highly recommend working with him for your next ride Highly recommend working with him for your next ride More

by OFFICE22 Verified Customer Verified Customer

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Working with Gary Rome to purchase my latest vehicle was a great experience. I would recommend. a great experience. I would recommend. More

by GKKINGSLEY Verified Customer Verified Customer

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