Justin McGrath | Page 20

Mohawk Honda -Easy, friendly, professional The people at Mohawk Honda treat their customers like valued friends. At the same time they are true professionals who do their best to make the car b The people at Mohawk Honda treat their customers like valued friends. At the same time they are true professionals who do their best to make the car buying process a painless experience. More

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Mohawk Honda - Best in Upstate NY My experience with Mohawk Honda was the incredible. Samantha in internet sales was extremely helpful. Mark Ellis went over and above my expectation My experience with Mohawk Honda was the incredible. Samantha in internet sales was extremely helpful. Mark Ellis went over and above my expectations. Johnna Kennedy helped through our financing options. Bekkah Dean was incredibly instructive and helpful. Thank you for helping me with my purchase of a 2018 Honda Accord Sport. More

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Exciting experince Sales people are wonderful they go above and beyond and are at your service ! We had a wonderful experince and felt very welcome been coming here for Sales people are wonderful they go above and beyond and are at your service ! We had a wonderful experince and felt very welcome been coming here for yrs for service wouldnt go anywhere else! More

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Misleading Mohawk Honda is listed on the KBB website as a dealership that buys autos and will give you an "instant cash offer" if you are trying to sell your veh Mohawk Honda is listed on the KBB website as a dealership that buys autos and will give you an "instant cash offer" if you are trying to sell your vehicle. I received a cash offer from this dealership and was contacted by Rick to set up an appointment for them to evaluate the car..... told me to bring the title, etc. The night before my scheduled appointment, Rick called to apologize and explain that the sales manager had lowered the offer for my vehicle by $2000 and that the quote I received originally was for a trade in, even though I clearly stated to Rick that I was not interested in a trade. So, not only was the original cash offer several thousand less than the KBB value of my car, they decided to low ball the price even more right before I was scheduled to come in. I appreciate that Rick called me to warn me, but I now feel that I could never trust this sales team to give me a fair deal, which is unfortunate because I drive by there everyday and was considering doing business with them when I was ready to purchase. I had a beautiful car to sell that could have made them money but they low balled the price before even seeing it. Lesson learned......don't trust what this sales team tells you. Lisa Galway, NY More

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Great group of people from all depts. Friendly not pushy, s All around friendly staff and very knowledgeable. Professional. Patient, felt like they really cared to help us find the right car. We needed a vehicl All around friendly staff and very knowledgeable. Professional. Patient, felt like they really cared to help us find the right car. We needed a vehicle that can be towed flat behind an RV. They found us the right one. More

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Above and beyond Everyone went out of their way to make sure we were satisfied from the time we walked in the dealership until we left with our new car! I would recomm Everyone went out of their way to make sure we were satisfied from the time we walked in the dealership until we left with our new car! I would recommend Mohawk to all of my friends and family! More

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Great experience Wanted to surprise my wife with a new car. John and Brad made it happen without any problems. They took care of all the details and made excellent rec Wanted to surprise my wife with a new car. John and Brad made it happen without any problems. They took care of all the details and made excellent recommendations. More

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Comfortable purchase This is my second purchase from Mohawk Honda. Brad Cittadino is easy to work with and makes you feel comfortable with their dealership and deals. This is my second purchase from Mohawk Honda. Brad Cittadino is easy to work with and makes you feel comfortable with their dealership and deals. More

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Pete was great Pete was very attentive and always answered our questions thoroughly. If he did not know then he asked his co-workers and was persistent in finding an Pete was very attentive and always answered our questions thoroughly. If he did not know then he asked his co-workers and was persistent in finding answers for us We found everyone friendly and courteous. Doug,who fixed our air conditioning was great. Jacob did a great job of explaining our cars gadgets. We did have a problem with the air on the way home but this was fixed promptly. Unfortunately we had to return for that. Johanna, who arranged our payment was super friendly and efficient. We appreciate the work and collaboration that goes into making Mohawk Honda such a great place. We intend to come back. More

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Great Customer Experience The experience from start to finish was first class. Cameron did a lot of the legwork on the phone with me. When I arrived at the dealership he was wa The experience from start to finish was first class. Cameron did a lot of the legwork on the phone with me. When I arrived at the dealership he was waiting for me and had the Tundra ready to test drive. We negotiated price and the sales manager came ove with a smile on his face and was very flexible to meet my needs so we both had a fair deal. I pointed out a few things about the condition of the Tundra and he was up front and took care of the issues. From finance to paperwork everyone was friendly and helpful. I drove away in the same day with the truck. General manager Nick and Director of operations Kirk took very good care of me. On a side note the dealership was very a very clean and comfortable environment. Most impressive was how much this dealership gives back. I had time to read a lot of the thank you’s and see how much they impact the local community. It was very impressive. Thanks to all of you Dave More

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