Justin McGrath | Page 23

Stress free environment to car shop Having purchased several vehicles over the years and dealt with many dealerships, I can honestly say that Mohawk Honda is the best. No pressure sales Having purchased several vehicles over the years and dealt with many dealerships, I can honestly say that Mohawk Honda is the best. No pressure sales or circus atmosphere. More

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Great work Travis was a great salesman. He helped us a lot during a very stressful process. Highly recommend him and his team for future car buyers. Travis was a great salesman. He helped us a lot during a very stressful process. Highly recommend him and his team for future car buyers. More

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Repeat customers, excellent every time Our salesman Mike Bennice and technology coordinator Junior Yogendra were as professional and helpful as you can be. The entire experience from stati Our salesman Mike Bennice and technology coordinator Junior Yogendra were as professional and helpful as you can be. The entire experience from stating what we were looking for, to test driving, to negotiating and finally buying and driving the car off the lot was a pleasure. Mike listened to everything we needed and wanted and found us the perfect car and Junior explained everything about the car so well I think I can teach others how to use their cars now! More

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Supreme Customer Service As a consumer I have seen a significant decline in the emphasis / value placed on customer service across industries. And as a result, there seems to As a consumer I have seen a significant decline in the emphasis / value placed on customer service across industries. And as a result, there seems to be little to no effort put forth by many folks working in retail to build those enduring relationships that would draw me back to make additional purchases or refer a particular institution to my friends and family. The staff at Mohawk Honda, however, counter this growing trend! They highly value creating relationships with the community they serve and demonstrate this by greeting people at the door, listening to the customer's needs, and working with individuals to finance within their budgets. Yesterday I encountered 5 employees in the process of my buying a certified used vehicle. Each of these individuals greatly contributed to my feeling a sense of trust and confidence in making such a large purchase. I'd like to acknowledge Neil Peabody, Stephen Christian, and Jacob Doyle for their outstanding service! More

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Mohawk Honda is the best! We had worked with another dealership for several years. Through word of mouth we heard Mohawk Honda, and they were worth checking out and would give We had worked with another dealership for several years. Through word of mouth we heard Mohawk Honda, and they were worth checking out and would give the most for our trade. We traded two 2012 Hondas for a new 2016 Pilot Touring. The sales staff was exceptional. We visited in on a Saturday afternoon. The building was comfortable and were greeted with live music, pizza, and truly friendly staff. Our salesman Mark made the experience of buying our new Pilot great, and they seemed to care about our wants in the new vehicle. We will definitely return to Mohawk Honda! Thank you, Dave W. (Remsen, NY) More

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Great Mohawk Honda Experience! I arrived at Mohawk Honda rather late (closing time) and had the pleasure of meeting Justin McGrath, one of the sales managers. He as a great guy, fr I arrived at Mohawk Honda rather late (closing time) and had the pleasure of meeting Justin McGrath, one of the sales managers. He as a great guy, friendly, outgoing and very helpful. I then met Taz Ahmed my salesman and I was extremely happy with him. No pressure, he listened to every thing I wanted and I decided to purchase my new Honda HRV that evening and I love it. This was an upbeat dealership, everyone was pleasant and nice to speak with. While there, if you go there, and I suggest you do based on my pleasant experience, please stop by and say Hi to BIG PAPA Love Dog. You'll be glad you did. He especially likes belly rubs and likes to cuddle! I highly recommend this dealership More

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Overall Great Experience A co-worker put me in touch with Brian McKenna. I contacted Brian on a Thursday morning about a specific car I saw on their website and he met my fami A co-worker put me in touch with Brian McKenna. I contacted Brian on a Thursday morning about a specific car I saw on their website and he met my family and I that same evening. He was really busy when we got there, but as he had already pulled the car up front, he gave me the key and allowed us to go check out the car, on our own without hovering over us. It was actually pretty awesome. My wife and I got to discuss candidly about the car and see how the kids enjoyed it. The car was amazing. When Brian was available we talked money. He gave me fair value for my trade (was very close to my expectations) and we came up with a final number for me to provide my credit union. I was in the new car Monday morning a happy man. Brian McKenna was personable and a great communicator! Justin Mcgrath, who tested my trade-in was EXTREMELY friendly! More

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Great Experience Very pleased with my experience at Mohawk Honda. We were tough customers, negotiated every penny we could, we were treated with respect, patience, and Very pleased with my experience at Mohawk Honda. We were tough customers, negotiated every penny we could, we were treated with respect, patience, and received a fair deal on a great product! Our sales person, AJ was very professional and I hope he has a long career in sales. He was fair, capable, and very pleasant to work with. More

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