Justin Mize | Page 21

Great service. Very straight forward and concise on options needed. Nice and clean lounge to wait Very straight forward and concise on options needed. Nice and clean lounge to wait More

by ESHAWALK Verified Customer Verified Customer

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I felt Jose went above and beyond with his customer service and I always request him when I bring my vehicle in for service service and I always request him when I bring my vehicle in for service More

by TODD.OLMSTEAD Verified Customer Verified Customer

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Quick and responsive service, kept in contact the entire time. Finished services earlier than expected. time. Finished services earlier than expected. More

by Chris C. Verified Customer Verified Customer

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Clear and thorough overview of vehicle of interest, plus extra package (moon roof) included. Without price point increase. Worked to meet my budget limit on financing. All around enjoyable experience. extra package (moon roof) included. Without price point increase. Worked to meet my budget limit on financing. All around enjoyable experience. More

by luskebruce Verified Customer Verified Customer

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he was very polite ans helpful and took the time to listen if i had any questions or concerns. listen if i had any questions or concerns. More

by T.HARRISON3 Verified Customer Verified Customer

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Jose was great, never met Justin. Thank you Kia of Findlay. I’ve had no complaints since supporting them. Thank you Kia of Findlay. I’ve had no complaints since supporting them. More

by CUERNO Verified Customer Verified Customer

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Peter did best as he can but his people did wrong we spand lots of time on the road. spand lots of time on the road. More

by Kimi88 Verified Customer Verified Customer

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I worked with Nick and he could have been more understanding. I traveled 2 hours to my appointment and I was 30 minutes early. He didn’t seem to care when he told me it would be a 3.5 hour wait fo understanding. I traveled 2 hours to my appointment and I was 30 minutes early. He didn’t seem to care when he told me it would be a 3.5 hour wait for my oil change. No one had told me that it would be that long of a wait for an oil change More

by Rebecca Verified Customer Verified Customer

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I had an appt for oil change. Took 2.5 hours, and then they had me sit for 40 minutes after it was done, didn’t bother coming to tell me. Went to drive home and the tire warning l Took 2.5 hours, and then they had me sit for 40 minutes after it was done, didn’t bother coming to tell me. Went to drive home and the tire warning lights were in. The tires were all dangerously under inflated. Got it home (which is an hour drive) and it’s leaking oil like a sieve. Why? They put double washers on the bolt and replaced the oil housing off kilter, jamming the threads in out of place. Leaked a quart of oil in the way home, another quart over night. My local mechanic replaced the housing and bolts, and then discovered that the passenger cv boot was leaking as well. So the oil change, tire rotation and multi point inspection at Kia cost me $200. Fixing the damage has cost me $1000 and three days of my time. More

by KIADRIVER1326 Verified Customer Verified Customer

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The dealership should have loaner vehicles available instead of offering rideshare credits for long wait times. Also, the dealership needs hot meal options including food delivery credits for long wait instead of offering rideshare credits for long wait times. Also, the dealership needs hot meal options including food delivery credits for long wait time service versus just snacks. More

by KEITH.FRANKLIN1983 Verified Customer Verified Customer

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