Jose Montanez

Communication was terrible. I was told 3-5 days and I would get a call. I called on day 8 for an update. You guys reached out to me about buying my car, what an embarrassment on I was told 3-5 days and I would get a call. I called on day 8 for an update. You guys reached out to me about buying my car, what an embarrassment on your end with any kind of follow through or follow up. I have the messages from you guys to prove it. More

by KIADRIVER1326 Verified Customer Verified Customer

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Correction -don’t know who is Justin Mize. Jose Montanez was our svc advisor. Jose was awesome. Jose Montanez was our svc advisor. Jose was awesome. More

by JOECON1994 Verified Customer Verified Customer

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Never informed me I would lose my illumination ring around my ignition when they performed the required recall on ignition. around my ignition when they performed the required recall on ignition. More

by TYLORCLUKA Verified Customer Verified Customer

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Staff has always been pretty friendly. Every rep I have spoken with has shown a great level of professionalism. Every rep I have spoken with has shown a great level of professionalism. More

by MANEL17 Verified Customer Verified Customer

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Findlay Kiatakes very good care of my vehicle. They always take care to keep up with the recommended service items to perform the best. They always take care to keep up with the recommended service items to perform the best. More

by JC Verified Customer Verified Customer

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After years of hit-or-miss service experiences in Vegas, I came in pretty skeptical. Brought my EV6 GT into Findlay Kia for a wheel stud repair and had real anxiety about how it’d be handled. Jose (service I came in pretty skeptical. Brought my EV6 GT into Findlay Kia for a wheel stud repair and had real anxiety about how it’d be handled. Jose (service advisor) was outstanding—great communication, kept me updated in real time, and genuinely cared. I also had the chance to meet Alex, the tech, who was just as professional and detail-oriented. It took an extra day and a bit more than expected, but the level of care and transparency was exactly what I’d expect from a high-end brand. Five stars—these folks get it. More

by Mylesofsmyles Verified Customer Verified Customer

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Great team at the West Sahara location. Went in for an oil change. Jose informed me about discount for services. They check everything from brakes to wipers. Love this place Went in for an oil change. Jose informed me about discount for services. They check everything from brakes to wipers. Love this place More

by CASCHOOF Verified Customer Verified Customer

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Thank you for servicing, hope my car doesn’t get robbed and my car payment will be low soon. and my car payment will be low soon. More

by David Tialavea II Verified Customer Verified Customer

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The only reason why I will return to Kia Service Center is for Jose. He made our experience easy and pleasant. He is honest, professional, and has a positive attitude. Again—I don’t know this guy personall is for Jose. He made our experience easy and pleasant. He is honest, professional, and has a positive attitude. Again—I don’t know this guy personally and it’s the first time we interacted with him, but he comes across as your best friend. I hope he is our guy again for the next one. If he sucks for my next visit, please send me another survey so I can leave a bad review. But just know, he’s an asset to your team. (He didn’t even pay me to write this, I swear). More

by Santos Verified Customer Verified Customer

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Great, fast and efficient service. Very nice employees and everything was super smooth, definitely recommend Very nice employees and everything was super smooth, definitely recommend More

by BRODY Verified Customer Verified Customer

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