Justin Payne

A a a a a a a a a a a a a a a a a More

by jasondionlea Verified Customer Verified Customer

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They got me right in for an oil change when I was pressed for time before a trip. It was a Saturday and they were very accommodating it kept me going and I really appreciate the team effort I experienced. . for time before a trip. It was a Saturday and they were very accommodating it kept me going and I really appreciate the team effort I experienced. . More

by tprince3733 Verified Customer Verified Customer

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Professional, friendly, pleasant, and their estimate of cost was accurate. I plan to get more work done there. cost was accurate. I plan to get more work done there. More

by jamesrfr Verified Customer Verified Customer

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this AI phone system is terrible. My call continues to get dropped. When I get a text it comes from different numbers. My call continues to get dropped. When I get a text it comes from different numbers. More

by BEUDY1021 Verified Customer Verified Customer

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Very helpful staff, very clean waiting area. Appointments available to be made online and lots of time slots available Appointments available to be made online and lots of time slots available More

by JASONBLASINGAME23 Verified Customer Verified Customer

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I had an appointment at 8:30 for an oil change, fuel additive and check for any recalls. I checked out at 11:30. They rotated my tires for free which I needed to do. But the whole time I was waiting I w additive and check for any recalls. I checked out at 11:30. They rotated my tires for free which I needed to do. But the whole time I was waiting I was never updated on my service. This has never taken this long before. Very frustrating and waste of my time, even if it’s a free oil change from buying the car here. I’ll try again and if it’s not any better I’ll go elsewhere for service. 3 hours is ridiculous! More

by R. Brown Verified Customer Verified Customer

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on 11/17/25, I brought my 2025 F-150 Platinum truck in for recall work. On 11/25/25, I had to retrieve some personal items from my truck as the repairs were more extensive than initially expected (it was for recall work. On 11/25/25, I had to retrieve some personal items from my truck as the repairs were more extensive than initially expected (it was discovered the engine required replacement). While retrieving my items, I observed several tree leaves on top of my truck indicating that it had been stored outside for some period of time. On 12/15/25, the work was complete and they brought my truck to me. There was an obvious new chip in the hood paint which was definitely not there before (I kept it in the garage and would have noticed). The dealership is now claiming no responsibility for the necessary paint repair. I said that they photographed the truck upon my delivery to them and they should look at it. They said they could not conclusively determine whether or not the chip in the paint was already there (which sounds a lot like they saw no chip in the paint previously, but simply do not want to fix their mistake). More

by OSBORNEAIA Verified Customer Verified Customer

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Thank you for the prompt courteous service. Great job as always. Will be back next time. Great job as always. Will be back next time. More

by roger.ahuja Verified Customer Verified Customer

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I had very good service. The communication with the tech could have been better for the service. The communication with the tech could have been better for the service. More

by ANITAJOHNSON1959 Verified Customer Verified Customer

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Pretty good besides made an appointment for suspension work and haven't had a call back in over a year because I need a loaner. work and haven't had a call back in over a year because I need a loaner. More

by duarteoscar24 Verified Customer Verified Customer

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