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Justin Payne

Overview Reviews (98) Inventory (439)

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Justin Payne

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Justin Payne

Service Advisor

Metro Ford of OKC

2800 W I 44 Service Rdx
Oklahoma City , OK 73112

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4.8

98 Reviews

Overview Reviews (98) Inventory (439)

4.8

98 Reviews

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98 Reviews of Justin Payne

April 25, 2025

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Employee Rating

How’re you gonna design an engine that destroys itself eventually. And somehow if it makes it past a certain mileage it’s not covered anymore eventually. And somehow if it makes it past a certain mileage it’s not covered anymore More

by Antonioescobar630

Verified Customer

Service Price Transparency

Workmanship

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Service Communication

Recommend Dealer

Other Employees Tagged: Denise Anderson, Mike Barnett, Marko Stilger, Matthew Martinez

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Apr 29, 2025 -

Metro Ford of OKC responded

Hi Antonio, we’re sorry to hear about your frustration. We understand how disappointing it is when issues arise outside of warranty coverage. If there’s anything we can do to support you or look into this further, please don’t hesitate to reach out.

April 22, 2025

Dealership Rating

Employee Rating

VERY PROFESIONAL AND SMART. BETTER THAN THE PEOPLE I HAD TROUBLES WITH IN DEL CITY. BETTER THAN THE PEOPLE I HAD TROUBLES WITH IN DEL CITY. More

by jim.duncanglass

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: RYAN IN SERVICE.

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Apr 23, 2025 -

Metro Ford of OKC responded

Thanks for the kind words, Jim! We're glad you had a better experience with us and truly appreciate your trust.

April 21, 2025

Dealership Rating

Employee Rating

Very friendly, checkin was easy and fast. Took my car right back and service was quick. Waiting area was nice And all service done was explained. Very good service. Took my car right back and service was quick. Waiting area was nice And all service done was explained. Very good service. More

by Steve

Verified Customer

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Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Apr 21, 2025 -

Metro Ford of OKC responded

Thanks, Steve! We’re glad to hear everything went smoothly and that you enjoyed the quick, friendly service. We appreciate you choosing us!

April 12, 2025

Dealership Rating

Employee Rating

Justin Payne & Metro Ford continue to provide professional, friendly and reliable service as they have or a number of years. professional, friendly and reliable service as they have or a number of years. More

by jerrydanhuffman

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Apr 14, 2025 -

Metro Ford of OKC responded

Thanks, Jerry! We’re glad to hear Justin and the Metro Ford team have consistently provided great service. We appreciate your continued trust!

March 24, 2025

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Employee Rating

The Service did a great Job fixing the Steering on the Church Bus, good work. Church Bus, good work. More

by BKING7

Verified Customer

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Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Mar 24, 2025 -

Metro Ford of OKC responded

Thank you, BKING7! We're glad to hear the Service Department took care of the issue with your steering wheel. We appreciate your feedback!

March 24, 2025

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Employee Rating

The Service Department did a very good job fixing the steering wheel, it had a loose bolts and they were able to tighten them up, great job. steering wheel, it had a loose bolts and they were able to tighten them up, great job. More

by BKING7

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Mar 24, 2025 -

Metro Ford of OKC responded

Thank you, BKING7! We're glad to hear the Service Department took care of the issue with your steering wheel. We appreciate your feedback!

March 22, 2025

Dealership Rating

Employee Rating

Great service, as always. Professional and quick oil change and basic maintenance . Love Metro Ford! Professional and quick oil change and basic maintenance . Love Metro Ford! More

by menefeebj

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Denise Anderson, Mike Barnett, Marko Stilger, Matthew Martinez

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Mar 24, 2025 -

Metro Ford of OKC responded

Thank you, menefeebj! We're so glad to hear you had a great experience with our service team. We appreciate your loyalty and kind words!

March 14, 2025

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Employee Rating

Everyone was very helpful and efficient. Clearly, they like what they do. My truck bed looks great. Clearly, they like what they do. My truck bed looks great. More

by ljellason

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Denise Anderson, Mike Barnett, Marko Stilger, Matthew Martinez

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Mar 17, 2025 -

Metro Ford of OKC responded

Thank you! We're so glad to hear you had an efficient experience and that your truck bed looks great. We appreciate your feedback! 🚗👌

February 28, 2025

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Employee Rating

The waiting area was clean and comfortable. The staff was friendly . It was easy to schedule the appointment The staff was friendly . It was easy to schedule the appointment More

by schov6

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Feb 28, 2025 -

Metro Ford of OKC responded

Thank you for your feedback! We're glad you found the waiting area comfortable and our staff friendly. We appreciate your support and look forward to serving you again! 🚗😊

February 21, 2025

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Employee Rating

I've always gotten excellent service at a fair price. I use them almost exclusively. I use them almost exclusively. More

by dcrane47831

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Denise Anderson, Mike Barnett, Marko Stilger, Matthew Martinez

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Feb 24, 2025 -

Metro Ford of OKC responded

Thank you for your loyalty! We appreciate your trust and look forward to continuing to provide excellent service.

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