Justin Payne
Justin Payne at Metro Ford of OKC

Justin Payne | Page 14

Service Advisor

Metro Ford of OKC

2800 W I 44 Service Rdx
Oklahoma City , OK 73112

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4.5
154 Reviews
4.5

154 Reviews

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154 Reviews of Justin Payne

September 21, 2021

Dealership Rating
Employee Rating

Awesome Staff and prompt detailed service. Would recommend using only Metro Ford for all your purchasing or service needs. Melanie (Service Office Manager) in was extremely helpful explaining my More

by lyonrandy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Denise Anderson, Madison Black, Dustin Crank, Cecily Munn, Christopher Rutledge, Kevin Steffensen, Richard Unrein, Daniel Ybarra

Sep 23, 2021

Metro Ford of OKC responded

Thank you for the great review, LyonRandy! We are happy to hear Melanie and our staff at Metro Ford of OKC made a positive experience for you. Come back and see us again soon! Thank you

September 06, 2021

Dealership Rating
Employee Rating

Metro Ford has always very good to me and I'll always use Metro Ford for my oil changes and any other services that are required. More

by ROADTOAD46
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Denise Anderson, Dustin Crank, Cecily Munn

Sep 16, 2021

Metro Ford of OKC responded

Roadtoad46, we appreciate your repeat business! Glad to hear that you are satisfied with our service team. We appreciate your recommendation and can't wait to work with you again at Metro Ford of OKC. Thank you!

September 02, 2021

Dealership Rating
Employee Rating

Metro Ford is great 👍 They are always energetic, kind and knowledgeable about the services offered. The staff really listens to me and addresses my concerns. More

by TRUBLU3691
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Denise Anderson, Dustin Crank, Rachel and the 2 ladies who helped me yesterday.

Sep 03, 2021

Metro Ford of OKC responded

Blu, it's always a pleasure to service your vehicle. We appreciate your business. Glad we met your expectations. Please let us know if you have any questions. Thank you!

July 28, 2021

Dealership Rating
Employee Rating

I brought my Ford Expedition Max in for a transmission issue, a new tire and regular maintenance. As always…Good communication. Great customer service. Reasonable pricing. More

by McBrideMomX6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

July 23, 2021

Dealership Rating
Employee Rating

Do an over all pretty good job Seam to be knowledgeable and care about customers point of view. Techs need to do more test driving after repairs to insure issue was completely repaired. More

by randy.clay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Daniel Ybarra

July 20, 2021

Dealership Rating
Employee Rating

I don't mind submitting a quick survey...yes and no answers...but I don't like being pressured to write a review to "complete" a survey. So...this completes my 25 words. More

by mjperryman2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Denise Anderson, Christopher Rutledge, Kevin Steffensen, Richard Unrein, Daniel Ybarra

July 12, 2021

Dealership Rating
Employee Rating

Always great customer service for automotive repairs and maintenance! Justin Payne, Jack and Richard always go above and beyond for their customers. Great work and time efficient More

by Fleet Shop
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Richard Unrein

July 07, 2021

Dealership Rating
Employee Rating

Friendly faces and Awesome world class service will be coming back for all of my scheduled maintenance from now on! Could not be more happy! More

by andrewhollingsworth1395
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Denise Anderson, Courtney Lester, Christopher Rutledge, Kevin Steffensen, Richard Unrein, Daniel Ybarra

June 28, 2021

Dealership Rating
Employee Rating

The service on my truck was completed as agreed and on schedule. I was disappointed that there were no loaner cars available when I scheduled the service for my truck. More

by jasonrcarp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

June 24, 2021

Dealership Rating
Employee Rating

Metro Ford reached out to me about a recall that was out on my transmission and offered to set up an appointment with a loaner truck to cover me for two days. Staff were courteous and had my truck back to m More

by nejacz12
Recommend Dealer
Yes

Other Employees Tagged: Daniel Ybarra

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