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Justin Payne
Justin Payne at Metro Ford of OKC

Justin Payne | Page 2

Service Advisor

Metro Ford of OKC

2800 W I 44 Service Rdx
Oklahoma City , OK 73112

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4.5
169 Reviews
4.5

169 Reviews

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169 Reviews of Justin Payne

July 10, 2026

Dealership Rating
Employee Rating

So far they have been very polite and receptive to anything I have said. I really appreciate the hospitality and efficiency. More

by SAIGEHAWK
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Donnie Graham, Cristian Albert

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Jul 14, 2026

Metro Ford of OKC responded

Thank you for the kind feedback! We're glad Donnie, Justin, and Cristian made you feel welcome and well taken care of. Congratulations on your Mazda, and we hope to see you again.

June 27, 2026

Dealership Rating
Employee Rating

Justin did a great job helping make sure I was getting the correct service at Metro Ford. More

by bobbyh17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Jun 29, 2026

Metro Ford of OKC responded

Thank you for the great review! We're happy Justin helped ensure you received the right service and made your visit a positive one. We appreciate your trust and look forward to seeing you again.

June 27, 2026

Dealership Rating
Employee Rating

These guys make sure you are well taken care of and thoroughly explain what exactly is needed. More

by jeremiahht
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Vincent Willis

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Jun 29, 2026

Metro Ford of OKC responded

Thank you for the kind feedback! We're glad our team made you feel well taken care of and took the time to clearly explain what your vehicle needed. We look forward to helping you again.

June 26, 2026

Dealership Rating
Employee Rating

Easy to schedule service and fast turnaround. Highly recommended. Techs are always very helpful and courteous. More

by jbryan67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Jun 29, 2026

Metro Ford of OKC responded

Thank you for your recommendation! We're glad scheduling was easy, your service was completed quickly, and our technicians provided the helpful and courteous experience you deserve. We look forward to welcoming you back next time.

June 25, 2026

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Employee Rating

Had an oil change. They did a good job. Waited at the dealership while they did the work More

by landkh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Jun 26, 2026

Metro Ford of OKC responded

Thank you for choosing Metro Ford of OKC! We're glad Justin made your oil change visit a positive one, and we appreciate you taking the time to share your experience. We look forward to seeing you again for your next service.

June 03, 2026

Dealership Rating
Employee Rating

we have owned our ford for 10 months we had it in the service center twice for oil changes, both time i was able to schedule on line and got right in the service department people are very professional w More

by steven.ratliff66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Evan Specht , Joshua Ward

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Jun 04, 2026

Metro Ford of OKC responded

Thank you for your continued trust in our service department! We're glad Evan, Justin, and the team have made your oil change visits smooth and convenient. We appreciate your loyalty and look forward to helping keep your Ford running its best for years to come.

May 30, 2026

Dealership Rating
Employee Rating

I have had a relationship with this dealer for a number of years now and the service is the same as when I first came to know of that location. More

by LLINCOLN85
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gary Schmidt , Wesley Kapple, Tyler Lafler, Brian Moore, Isahia Smith, Jared Tietz, Joshua Ward, Antwon Willis

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Jun 01, 2026

Metro Ford of OKC responded

Thank you for your continued trust over the years. It means a lot to know that Justin, Wesley, Isaiah, Jared, and the entire team have consistently delivered the same level of service that first earned your confidence. We look forward to many more years of serving you.

May 09, 2026

Dealership Rating
Employee Rating

They will sell you a vehicle that will break down after their service department touches it for an oil change. They will sell you a bad car and have no remorse. These people do not care, do not waste your More

by kayleelaeger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Brian Chan, Matt Randall, Mike Barnett, Donnie Graham, Paul Myers, Robert Powell , Tori Huffman, Aidan Stotts

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Jun 18, 2026

Metro Ford of OKC responded

Thank you for sharing your feedback. We're sorry to hear about the concerns you've experienced with your vehicle and the frustration surrounding your ownership experience. We strive to provide quality vehicles and service, and we appreciate you taking the time to share your perspective with us.

May 08, 2026

Dealership Rating
Employee Rating

Very prompt with my service and explained everything, answered all my questions. Also looked up my recall notice and gave me information on what to do next. More

by karenmcgill57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
May 08, 2026

Metro Ford of OKC responded

Thank you, Karen, for the kind feedback. We’re glad Justin Payne provided prompt service, answered your questions, and helped point you in the right direction regarding your recall. We’re always here whenever you need assistance.

April 25, 2026

Dealership Rating
Employee Rating

We did a tour of the service center and they spent time with us to tell us what we needed to do to upkeep my new truck. Very helpful and knowledgeable. More

by shaunFord
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jesus Esquivel , Patrick Watson

Print
Apr 27, 2026

Metro Ford of OKC responded

Thank you for your feedback. We’re glad our team took the time to walk you through everything and provide helpful guidance for your new truck.

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