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Justin Payne
Justin Payne at Metro Ford of OKC

Justin Payne | Page 2

Service Advisor

Metro Ford of OKC

2800 W I 44 Service Rdx
Oklahoma City , OK 73112

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4.5
172 Reviews
4.5

172 Reviews

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172 Reviews of Justin Payne

July 31, 2026

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Employee Rating

Everything is always great from the time I get there til I leave and they do everything in a timely manner More

by BIGT127MOBILE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 31, 2026

Metro Ford of OKC responded

Thank you for the kind words! It's great to hear Justin and the team consistently provide timely service and make every visit a positive one. We look forward to seeing you again next time.

July 31, 2026

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Employee Rating

Very professional service manager! Helped me with some navigation issues and gave me some information about next oil change! More

by rob@todcoproperties.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jared Tietz

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Jul 31, 2026

Metro Ford of OKC responded

Thank you for your feedback! We're glad Justin and Jared were able to help with your navigation questions and keep you informed about your next service. We appreciate your support and hope to see you again soon.

July 17, 2026

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Employee Rating

They use Ford parts and fluids for the oil change. It's done right and they take pictures of the parts they say need attention. They always try to upsale you on crap you don't need like fuel treatment More

by JIMMYHENNESEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 21, 2026

Metro Ford of OKC responded

Thank you for taking the time to share your feedback. We're glad you value our use of genuine Ford parts and our inspection process, and we appreciate your comments regarding recommended maintenance services. Your input helps us improve how we communicate those options.

July 10, 2026

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Employee Rating

So far they have been very polite and receptive to anything I have said. I really appreciate the hospitality and efficiency. More

by SAIGEHAWK
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Donnie Graham, Cristian Albert

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Jul 14, 2026

Metro Ford of OKC responded

Thank you for the kind feedback! We're glad Donnie, Justin, and Cristian made you feel welcome and well taken care of. Congratulations on your Mazda, and we hope to see you again.

June 27, 2026

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Employee Rating

Justin did a great job helping make sure I was getting the correct service at Metro Ford. More

by bobbyh17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Jun 29, 2026

Metro Ford of OKC responded

Thank you for the great review! We're happy Justin helped ensure you received the right service and made your visit a positive one. We appreciate your trust and look forward to seeing you again.

June 27, 2026

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Employee Rating

These guys make sure you are well taken care of and thoroughly explain what exactly is needed. More

by jeremiahht
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Vincent Willis

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Jun 29, 2026

Metro Ford of OKC responded

Thank you for the kind feedback! We're glad our team made you feel well taken care of and took the time to clearly explain what your vehicle needed. We look forward to helping you again.

June 26, 2026

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Employee Rating

Easy to schedule service and fast turnaround. Highly recommended. Techs are always very helpful and courteous. More

by jbryan67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Jun 29, 2026

Metro Ford of OKC responded

Thank you for your recommendation! We're glad scheduling was easy, your service was completed quickly, and our technicians provided the helpful and courteous experience you deserve. We look forward to welcoming you back next time.

June 25, 2026

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Employee Rating

Had an oil change. They did a good job. Waited at the dealership while they did the work More

by landkh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Jun 26, 2026

Metro Ford of OKC responded

Thank you for choosing Metro Ford of OKC! We're glad Justin made your oil change visit a positive one, and we appreciate you taking the time to share your experience. We look forward to seeing you again for your next service.

June 03, 2026

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Employee Rating

we have owned our ford for 10 months we had it in the service center twice for oil changes, both time i was able to schedule on line and got right in the service department people are very professional w More

by steven.ratliff66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Evan Specht , Joshua Ward

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Jun 04, 2026

Metro Ford of OKC responded

Thank you for your continued trust in our service department! We're glad Evan, Justin, and the team have made your oil change visits smooth and convenient. We appreciate your loyalty and look forward to helping keep your Ford running its best for years to come.

May 30, 2026

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Employee Rating

I have had a relationship with this dealer for a number of years now and the service is the same as when I first came to know of that location. More

by LLINCOLN85
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gary Schmidt , Wesley Kapple, Tyler Lafler, Brian Moore, Isahia Smith, Jared Tietz, Joshua Ward, Antwon Willis

Print
Jun 01, 2026

Metro Ford of OKC responded

Thank you for your continued trust over the years. It means a lot to know that Justin, Wesley, Isaiah, Jared, and the entire team have consistently delivered the same level of service that first earned your confidence. We look forward to many more years of serving you.

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