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Justin Payne
Justin Payne at Metro Ford of OKC

Justin Payne | Page 12

Service Advisor

Metro Ford of OKC

2800 W I 44 Service Rdx
Oklahoma City , OK 73112

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4.5
171 Reviews
4.5

171 Reviews

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171 Reviews of Justin Payne

November 28, 2023

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Employee Rating

Justin is absolutely the best in the industry. He communicates well with us and the bill is always what is quoted.. More

by david.baker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 30, 2023

Metro Ford of OKC responded

Thanks for taking a moment to review your visit, David! We're thrilled to hear about your positive experiences with Justin. Consistent communication and accurate billing are crucial, and we're glad to deliver that level of service to you.

November 24, 2023

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Employee Rating

When I went in for service Justin was on point. He dose an amazing job. Kept me well informed. More

by Nebhutjustin
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Scott Parrish

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Nov 27, 2023

Metro Ford of OKC responded

Thank you for taking a moment to share your experience with Justin and our team. Keeping you well-informed is key, and we're pleased we could deliver on that. If we can be of further assistance, please let us know.

September 16, 2023

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Employee Rating

This dealership is very good with customers in general! Owner/s are passionate about quality service. More

by tonyp3
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Service Time
Service Communication
Recommend Dealer
Yes
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Sep 18, 2023

Metro Ford of OKC responded

Tonyp3, we greatly appreciate your positive feedback! We take pride in providing quality service and are delighted to know that our passion for it is evident to our valued customers. Your satisfaction is our motivation, and we look forward to serving you again in the future.

June 24, 2023

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Employee Rating

They listen to the customer and do good work at a reasonable cost on time More

by TEXASWARWAGON45
Service Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Denise Anderson, David Duggan, Antonio Garcia, Shawn Hodges, Matthew Martinez

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Jun 27, 2023

Metro Ford of OKC responded

Thank you for trusting our team with your Ford! We are pleased to hear our team listened to you and our transparent pricing earned your five-star rating. If we can be of further assistance, please let us know.

June 09, 2023

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Employee Rating

Justin and Bobby got every thing done in a reasonable time as things worked outfor them More

by TEXASWARWAGON45
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 12, 2023

Metro Ford of OKC responded

That's great to hear! Thanks for sharing your experience with Justin and Bobby. If we can be of further assistance, please let us know.

June 01, 2023

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What Others Say This dealership had a very friendly staff, great service, quick to answer questions, and an overall great facility. Chris and team were great to work with. We were in and out in reco More

by Jim.Gill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 02, 2023

Metro Ford of OKC responded

We appreciate your amazing review of Chris and the teams exceptional customer service, Jim. Thank you for trusting our team with your vehicle needs. Let us know if we can be of further assistance.

May 10, 2023

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Employee Rating

Justin was outstanding! His communication was clear and consistent. I was always made aware of what my repair status was. Providing the loaner was extremely helpful also. More

by JasonM
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Service Communication
Recommend Dealer
Yes
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May 10, 2023

Metro Ford of OKC responded

Hi Jason. Thank you for taking a moment to share your experience with Justin at Metro Ford of OKC. We are pleased to hear he was clear and consistent with his communication while your Ford was being repaired. If we can be of further assistance, please let me know.

May 10, 2023

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Employee Rating

I told them what my problem was and they gave me an estimate to fix it and what day they thought I would get my truck back. I got it back 2 days earlier. It's been a week since they worked on and so More

by texasman76374
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 10, 2023

Metro Ford of OKC responded

Thank you for trusting our Metro Ford of OKC team with your vehicle needs. We look forward to your next visit.

May 03, 2023

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Employee Rating

Service writer was professional, but technicians forgot to rotate my tires as requested and listed on the work order. More

by SALTLIGHTRANCH
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
May 08, 2023

Metro Ford of OKC responded

SaltLightRanch, it's very discouraging to read about your most recent experience and see that we missed the mark with your service. When you have an opportunity, please contact us directly at (405) 445-6447 so we can get you back in for your tire rotation. We apologize for the inconvenience and look forward to hearing from you. Thank you.

April 21, 2023

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Employee Rating

Quick fast done what i needed fixed my truck, very goos service center always kind and couteous More

by mnovotny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Apr 24, 2023

Metro Ford of OKC responded

Thank you, Mnovotny! We appreciate your business:)

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