Justin Payne
Justin Payne at Metro Ford of OKC

Justin Payne | Page 11

Service Advisor

Metro Ford of OKC

2800 W I 44 Service Rdx
Oklahoma City , OK 73112

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4.5
154 Reviews
4.5

154 Reviews

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154 Reviews of Justin Payne

May 10, 2023

Dealership Rating
Employee Rating

I told them what my problem was and they gave me an estimate to fix it and what day they thought I would get my truck back. I got it back 2 days earlier. It's been a week since they worked on and so More

by texasman76374
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 10, 2023

Metro Ford of OKC responded

Thank you for trusting our Metro Ford of OKC team with your vehicle needs. We look forward to your next visit.

May 03, 2023

Dealership Rating
Employee Rating

Service writer was professional, but technicians forgot to rotate my tires as requested and listed on the work order. More

by SALTLIGHTRANCH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 08, 2023

Metro Ford of OKC responded

SaltLightRanch, it's very discouraging to read about your most recent experience and see that we missed the mark with your service. When you have an opportunity, please contact us directly at (405) 445-6447 so we can get you back in for your tire rotation. We apologize for the inconvenience and look forward to hearing from you. Thank you.

April 21, 2023

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Employee Rating

Quick fast done what i needed fixed my truck, very goos service center always kind and couteous More

by mnovotny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 24, 2023

Metro Ford of OKC responded

Thank you, Mnovotny! We appreciate your business:)

March 13, 2023

Dealership Rating
Employee Rating

They succeed at making customers happy at both sales and service. They were very friendly and pleasant to deal with More

by DREAMWEAVR1234
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Denise Anderson, David Duggan, Shawn Hodges, Matthew Martinez, Marko Stilger

Mar 14, 2023

Metro Ford of OKC responded

Thank you, Dreamweavr1234! We appreciate your business and look forward to your next visit:)

January 31, 2023

Dealership Rating
Employee Rating

The customer service was amazing! All employees I interacted with were 100% professional including cashier. More

by Loganhelton75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Denise Anderson, Dustin Crank, David Duggan, Shawn Hodges, Matthew Martinez, Marko Stilger, Kaitlin

Feb 03, 2023

Metro Ford of OKC responded

Thank you, Logan! We appreciate your business and look forward to your next visit.

January 30, 2023

Dealership Rating
Employee Rating

Customer service was excellent. Staff was friendly, professional and completed the work extremely fast. Loved the experience. More

by annette.hurley7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Denise Anderson, Shawn Hodges

Jan 30, 2023

Metro Ford of OKC responded

Thank you for sharing you experience, Annette! We appreciate your business and look forward to your next visit. Have a great week!

January 21, 2023

Dealership Rating
Employee Rating

Justin always takes great care of me and works with pride. As a fleet manager he really helps me take proper care of my fleet. More

by rturner5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Evan Specht

Jan 24, 2023

Metro Ford of OKC responded

We strive to provide outstanding customer service here at Metro Ford of OKC and are pleased to hear that Justin continues to exceed your expectations. Thank you for your repeat business.

January 05, 2023

Dealership Rating
Employee Rating

I really appreciate the time and patience Johnny took to make our first ever truck buying experience awesome. My pops really didn’t know what he wanted and Johnny showed us all kinds of tricks until we foun More

by Jesus
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Johnny Mahsetky, Matthew Martinez

Jan 05, 2023

Metro Ford of OKC responded

Thank you for sharing your experience, Jesus! We are pleased to hear that Johnny exceeded your expectations. Let us know if we can be of further assistance.

December 19, 2022

Dealership Rating
Employee Rating

They did a great job taking care of me and updating me throughout the process More

by MARK.DELGADO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 27, 2022

Metro Ford of OKC responded

Thank you, Mark! Let us know if we can be of further assistance. Have a wonderful week!

November 18, 2022

Dealership Rating
Employee Rating

Fast friendly service and would gladly continue using this site for repairs. Great communication as well and kept me up to date on status More

by Corey.Peacock
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 18, 2022

Metro Ford of OKC responded

Thank you, Corey! We appreciate your business and look forward to your next visit.

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