Justin Payne
Justin Payne at Metro Ford of OKC

Justin Payne | Page 15

Service Advisor

Metro Ford of OKC

2800 W I 44 Service Rdx
Oklahoma City , OK 73112

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4.5
154 Reviews
4.5

154 Reviews

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154 Reviews of Justin Payne

June 16, 2021

Dealership Rating
Employee Rating

Everything was great. I do wish it would have been covered under Ford warranty since I had just bought the vehicle from a Ford dealership two days before it needed 4K worth of repairs. More

by kobyclick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

June 03, 2021

Dealership Rating
Employee Rating

Alway helping me …. Like that they pick up all my vans and they bring them back and alway friendly and that helps me out alot More

by ray74
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Daniel Ybarra

June 03, 2021

Dealership Rating
Employee Rating

Very good experience with everyone here. I purchased my vehicle here and have had it serviced here for the past 35,000 mile. Great people and great service. I would definitely recommend them to anyone I k More

by superbgdaveok
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Matt Randall , Denise Anderson, Jim Arnold, Courtney Lester, Lois Quintero, Christopher Rutledge, Kevin Steffensen, Richard Unrein, Daniel Ybarra

May 29, 2021

Dealership Rating
Employee Rating

I am very impressed with all the great people at this shop. They really went to bat for me when I had a warranty issue. Everyone from Lois my service advisor, the service manager and even the General Ma More

by superbgdaveok
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Matt Randall , Denise Anderson, Jim Arnold, Courtney Lester, Lois Quintero, Christopher Rutledge, Kevin Steffensen, Richard Unrein, Daniel Ybarra

May 12, 2021

Dealership Rating
Employee Rating

I have never had a service center complete any work on my fusion in less that 1 hour. I was in our waiting room for 30 minutes. VERY well done. Everyone gets 5 stars! More

by KE6WPP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Denise Anderson, Jim Arnold, Courtney Lester, Lois Quintero, Christopher Rutledge, Kevin Steffensen, Richard Unrein, Daniel Ybarra

May 03, 2021

Dealership Rating
Employee Rating

Justin was great! I showed up early, but was able to get the truck right in. It took less than 30 minutes. It was awesome. Tammy, who set up my appointment, is the best. More

by keith.mowdy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tammy

April 28, 2021

Dealership Rating
Employee Rating

Service was fine, entire front seating area (passenger and driver seat and console) was stained by what looked like shop oil transferred from someones clothes More

by SPRINTSNOB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

April 15, 2021

Dealership Rating
Employee Rating

Nice people and easy to talk to the worksVery good on Nice people and easy to talk to the works Very good on finishing up the work when they say they will be done with your vehicle More

by DUCK.OWENS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jim Arnold, Courtney Lester, Lois Quintero, Christopher Rutledge, Kevin Steffensen, Richard Unrein, Daniel Ybarra

April 08, 2021

Dealership Rating
Employee Rating

IT TOOK TO LONG AND COST ALOT MORE THAN I EXPECTED AND HAD THEM NOT DO 3 OTHER THINGS THEY SUGGESTED WHEN THEY FINALLY BROUGHT MY TRUCK BACK THEY DIDNT HOOK UP LINES ON MY GAS TANK SO THEY SENT A WRECKER More

by lboejim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Apr 27, 2021

Metro Ford of OKC responded

Hello, we have a long history of providing the best service possible to every customer. It is deeply troubling to hear that you had a bad experience at our dealership. We would like more in-depth information so we can make sure this type of incident does not happen again. Please call us at (405) 438-3330 and ask to speak with a manager.

April 07, 2021

Dealership Rating
Employee Rating

I dropped my truck off for a rear differential leak and had my truck back the next day. They communicated what was wrong with the truck and how long it would take to fix. Excellent experience More

by davidw.tanner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Daniel Ybarra

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