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Justin Payne
Justin Payne at Metro Ford of OKC

Justin Payne | Page 6

Service Advisor

Metro Ford of OKC

2800 W I 44 Service Rdx
Oklahoma City , OK 73112

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4.6
150 Reviews
4.6

150 Reviews

Write a Review

150 Reviews of Justin Payne

May 16, 2025

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Employee Rating

Good guy, always has a dad joke ready and won't sugar coat it. Tells it like it is. Saved a kitten on Sunday from a pitbull. Delivered a baby right after that. What a guy. More

by jimmyhennesey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Evan Specht, Mike Barnett, Vincent Willis , Denise Anderson, Matthew Martinez, Marko Stilger

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May 19, 2025

Metro Ford of OKC responded

Wow, Jimmy—that’s quite the day! Sounds like an all-around hero with a great sense of humor. We appreciate your business and look forward to our next chance to serve you. Thanks for sharing!

May 13, 2025

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Employee Rating

I needed my oil change before I went back to New Mexico by the 13th and they made it happen More

by b.79teal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Barnett , Denise Anderson, Matthew Martinez, Marko Stilger, Dustin bane

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May 14, 2025

Metro Ford of OKC responded

Thank you for sharing! We’re glad we could get your oil change done in time before your trip. Safe travels back to New Mexico!

April 25, 2025

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Employee Rating

How’re you gonna design an engine that destroys itself eventually. And somehow if it makes it past a certain mileage it’s not covered anymore More

by Antonioescobar630
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Mike Barnett , Denise Anderson, Matthew Martinez, Marko Stilger

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Apr 29, 2025

Metro Ford of OKC responded

Hi Antonio, we’re sorry to hear about your frustration. We understand how disappointing it is when issues arise outside of warranty coverage. If there’s anything we can do to support you or look into this further, please don’t hesitate to reach out.

April 22, 2025

Dealership Rating
Employee Rating

VERY PROFESIONAL AND SMART. BETTER THAN THE PEOPLE I HAD TROUBLES WITH IN DEL CITY. More

by jim.duncanglass
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: RYAN IN SERVICE.

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Apr 23, 2025

Metro Ford of OKC responded

Thanks for the kind words, Jim! We're glad you had a better experience with us and truly appreciate your trust.

April 21, 2025

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Employee Rating

Very friendly, checkin was easy and fast. Took my car right back and service was quick. Waiting area was nice And all service done was explained. Very good service. More

by Steve
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 21, 2025

Metro Ford of OKC responded

Thanks, Steve! We’re glad to hear everything went smoothly and that you enjoyed the quick, friendly service. We appreciate you choosing us!

April 12, 2025

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Employee Rating

Justin Payne & Metro Ford continue to provide professional, friendly and reliable service as they have or a number of years. More

by jerrydanhuffman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 14, 2025

Metro Ford of OKC responded

Thanks, Jerry! We’re glad to hear Justin and the Metro Ford team have consistently provided great service. We appreciate your continued trust!

March 24, 2025

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Employee Rating

The Service Department did a very good job fixing the steering wheel, it had a loose bolts and they were able to tighten them up, great job. More

by BKING7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 24, 2025

Metro Ford of OKC responded

Thank you, BKING7! We're glad to hear the Service Department took care of the issue with your steering wheel. We appreciate your feedback!

March 24, 2025

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Employee Rating

The Service did a great Job fixing the Steering on the Church Bus, good work. More

by BKING7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 24, 2025

Metro Ford of OKC responded

Thank you, BKING7! We're glad to hear the Service Department took care of the issue with your steering wheel. We appreciate your feedback!

March 22, 2025

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Employee Rating

Great service, as always. Professional and quick oil change and basic maintenance . Love Metro Ford! More

by menefeebj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Barnett , Denise Anderson, Matthew Martinez, Marko Stilger

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Mar 24, 2025

Metro Ford of OKC responded

Thank you, menefeebj! We're so glad to hear you had a great experience with our service team. We appreciate your loyalty and kind words!

March 14, 2025

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Employee Rating

Everyone was very helpful and efficient. Clearly, they like what they do. My truck bed looks great. More

by ljellason
Recommend Dealer
Yes

Other Employees Tagged: Mike Barnett , Denise Anderson, Matthew Martinez, Marko Stilger

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Mar 17, 2025

Metro Ford of OKC responded

Thank you! We're so glad to hear you had an efficient experience and that your truck bed looks great. We appreciate your feedback! 🚗👌

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