Justin Payne
Justin Payne at Metro Ford of OKC
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Justin Payne | Page 6

Service Advisor

Metro Ford of OKC

2800 W I 44 Service Rdx
Oklahoma City , OK 73112

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4.9
70 Reviews
4.9

70 Reviews

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70 Reviews of Justin Payne

July 23, 2021

Dealership Rating
Employee Rating

Do an over all pretty good job Seam to be knowledgeable and care about customers point of view. Techs need to do more test driving after repairs to insure issue was completely repaired. More

by randy.clay
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Daniel Ybarra

July 19, 2021

Dealership Rating
Employee Rating

I don't mind submitting a quick survey...yes and no answers...but I don't like being pressured to write a review to "complete" a survey. So...this completes my 25 words. More

by mjperryman2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Denise Anderson , Christopher Rutledge, Kevin Steffensen, Richard Unrein, Daniel Ybarra

July 12, 2021

Dealership Rating
Employee Rating

Always great customer service for automotive repairs and maintenance! Justin Payne, Jack and Richard always go above and beyond for their customers. Great work and time efficient More

by Fleet Shop
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Richard Unrein

July 07, 2021

Dealership Rating
Employee Rating

Friendly faces and Awesome world class service will be coming back for all of my scheduled maintenance from now on! Could not be more happy! More

by andrewhollingsworth1395
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Denise Anderson , Courtney Lester, Christopher Rutledge, Kevin Steffensen, Richard Unrein, Daniel Ybarra

June 28, 2021

Dealership Rating
Employee Rating

The service on my truck was completed as agreed and on schedule. I was disappointed that there were no loaner cars available when I scheduled the service for my truck. More

by jasonrcarp
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

June 24, 2021

Dealership Rating
Employee Rating

Metro Ford reached out to me about a recall that was out on my transmission and offered to set up an appointment with a loaner truck to cover me for two days. Staff were courteous and had my truck back to m More

by nejacz12
Recommend Dealer
Yes

Other Employees Tagged: Daniel Ybarra

June 16, 2021

Dealership Rating
Employee Rating

Everything was great. I do wish it would have been covered under Ford warranty since I had just bought the vehicle from a Ford dealership two days before it needed 4K worth of repairs. More

by kobyclick
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

June 03, 2021

Dealership Rating
Employee Rating

Alway helping me …. Like that they pick up all my vans and they bring them back and alway friendly and that helps me out alot More

by ray74
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Daniel Ybarra

June 02, 2021

Dealership Rating
Employee Rating

Very good experience with everyone here. I purchased my vehicle here and have had it serviced here for the past 35,000 mile. Great people and great service. I would definitely recommend them to anyone I k More

by superbgdaveok
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Denise Anderson, Matt Randall , Jim Arnold, Courtney Lester, Lois Quintero, Christopher Rutledge, Kevin Steffensen, Richard Unrein, Daniel Ybarra

May 29, 2021

Dealership Rating
Employee Rating

I am very impressed with all the great people at this shop. They really went to bat for me when I had a warranty issue. Everyone from Lois my service advisor, the service manager and even the General Ma More

by superbgdaveok
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Denise Anderson, Matt Randall , Jim Arnold, Courtney Lester, Lois Quintero, Christopher Rutledge, Kevin Steffensen, Richard Unrein, Daniel Ybarra

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