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Justin Payne
Justin Payne at Metro Ford of OKC

Justin Payne | Page 8

Service Advisor

Metro Ford of OKC

2800 W I 44 Service Rdx
Oklahoma City , OK 73112

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4.5
154 Reviews
4.5

154 Reviews

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154 Reviews of Justin Payne

January 22, 2025

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Employee Rating

Car wasn’t ready when they said it would be. Didn’t do a full inspection on car had to replace the brakes when I finally got my car after waiting for a part they ordered wrong twice. Not please More

by KKHUNTING1984
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Evan Specht

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Jan 30, 2025

Metro Ford of OKC responded

We apologize for the delays and any inconvenience you experienced. This is not the level of service we aim to provide, and we regret that we did not meet your expectations. Your feedback is important, and we will use it to improve our processes.

January 03, 2025

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Employee Rating

The place had great service and great ppl that work there. Car was done quick More

by sean_r82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 03, 2025

Metro Ford of OKC responded

Thank you for your feedback! We're glad you had a great experience and that your car was serviced quickly. We look forward to helping you again! 🚗👍

January 01, 2025

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Employee Rating

Has always been a pleasure! No upsell pressure. Everyone is always pleasant and friendly.. Getting an appointment within a day or so was very nice . More

by GNL3628
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matt Randall, Mike Barnett , Denise Anderson, Matthew Martinez, Marko Stilger

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Jan 02, 2025

Metro Ford of OKC responded

Thank you for your wonderful feedback! We're so glad to hear you consistently have a pleasant experience with no pressure. We appreciate your trust and look forward to serving you again soon! 😊✨

December 11, 2024

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Quick and excellent service. Any and all questions I had were answered thoroughly. Courtesy vehicle provided during service made for a very convenient experience. More

by cody.rollins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 12, 2024

Metro Ford of OKC responded

Thank you for your kind words! We're thrilled to hear you had a convenient and positive experience with our team. Providing thorough answers and a courtesy vehicle is all part of our commitment to excellent service. We appreciate your feedback!

November 20, 2024

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Employee Rating

Good accesible faster good inventory good costumer service clean place clean cars very good mechanic More

by jose87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Barnett , Denise Anderson, Matthew Martinez, Marko Stilger

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Nov 21, 2024

Metro Ford of OKC responded

Thank you, Jose! We're thrilled you enjoyed the speedy service, great inventory, and clean environment. Your feedback means a lot to us! 🚗👍

October 07, 2024

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Great fast service, very reasonably priced awesome staff very clean location good coffee and amiles More

by ERVIN.C88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 09, 2024

Metro Ford of OKC responded

Thank you for the fantastic review, Ervin! We're thrilled to hear you had a great experience with our fast service and friendly staff. We appreciate your feedback and look forward to seeing you again!

August 06, 2024

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Employee Rating

Always friendly and courteous and get my car out in a timely manner. They usually come and give me an update on what’s going on More

by R. Brown
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Barnett , Denise Anderson, Matthew Martinez, Marko Stilger

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Aug 08, 2024

Metro Ford of OKC responded

Thank you, R. Brown! We’re glad you appreciate our friendly service and timely updates. It’s important to us to keep you informed and ensure your car is ready when you need it.

August 04, 2024

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It was great the customer Service was excellent, my sales person Linda was Superb and walked me through all the process and made sure I was taken care off, as so did Mr. Robert he went above and beyond my ex More

by SNUFFYSAL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Evan Specht, Mike Barnett, Robert Powell , Denise Anderson, Matthew Martinez, Marko Stilger

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Aug 05, 2024

Metro Ford of OKC responded

Thank you for the fantastic feedback! We're thrilled to hear Linda and Mr. Robert provided superb service and went above and beyond. We appreciate your kind words and look forward to assisting you again!

June 19, 2024

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Employee Rating

Justin’s always on top of things to keep our crappy vehicles running for us. What a monumental task that is. More

by joseph.eppison
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 20, 2024

Metro Ford of OKC responded

Thank you, Joseph! We're glad to hear that Justin has been so helpful in keeping your vehicles running smoothly. We appreciate your feedback and look forward to our next chance to serve you!

June 17, 2024

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Employee Rating

We love using Metro Ford. We have purchased 2 vehicles from Chris Derek and we always use their service department. Ryan Bronson is the advisor we always let take care of our More

by Amcconnells
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Derrick, Matt Randall , Matt Murphy

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Jun 17, 2024

Metro Ford of OKC responded

Thank you for your loyalty and trust in Metro Ford of OKC, AMC! We're delighted to hear that Chris and Ryan have provided you with excellent service. We look forward to continuing to serve you in the future.

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