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Justin Payne
Justin Payne at Metro Ford of OKC

Justin Payne | Page 9

Service Advisor

Metro Ford of OKC

2800 W I 44 Service Rdx
Oklahoma City , OK 73112

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4.5
154 Reviews
4.5

154 Reviews

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154 Reviews of Justin Payne

June 16, 2024

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Employee Rating

Quick service, professional. Justin does a great job in communication. I will continue to bring my Ford vehicle to this facility. More

by bcornett
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Service Time
Service Communication
Recommend Dealer
Yes
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Jun 17, 2024

Metro Ford of OKC responded

Thank you for your feedback! We're delighted to hear that you had a quick and professional service experience with Justin. We look forward to continuing to provide excellent service for your Ford vehicle.

June 14, 2024

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Justin Payne helped by quoting the repair cost several times. We had no other contact with Metro Ford. More

by mcbcomm
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Service Communication
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Yes
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Jun 14, 2024

Metro Ford of OKC responded

Thank you for your feedback! We're glad to hear that Justin Payne was able to assist you with your repair quotes. If you have any other questions or need further assistance, please don't hesitate to reach out.

June 10, 2024

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excellent service department, Justin always goes above and beyond to get us in and out in a timely fashion More

by dodom0
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Recommend Dealer
Yes
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Jun 10, 2024

Metro Ford of OKC responded

Thank you for your kind words! We're glad to hear that Justin and our service department provided excellent service. We'll make sure to pass along your appreciation to Justin.

June 05, 2024

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ive been your client for the past 15 years i live in the neighborhood and that is why i preffer using this location for my car needs. looks like things has changed, i noticed new people and the vibe is dif More

by isaias.v
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Recommend Dealer
Yes
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Jun 05, 2024

Metro Ford of OKC responded

Thank you for your loyalty over the past 15 years, Isaias! We're glad to hear you had a positive experience with our new team. Your feedback is greatly appreciated, and we look forward to continuing to provide you with excellent service.

April 22, 2024

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best experience I've ever had with a service department. Justin and Todd were very communicative from start to finish. More

by tonyr5
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Service Communication
Recommend Dealer
Yes
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Apr 24, 2024

Metro Ford of OKC responded

Thank you, tonyr5, for sharing your experience! We're thrilled to hear that Justin and Todd provided you with the best service department experience you've ever had. Communication is key, and we're glad they kept you informed every step of the way. If you ever need anything else or have any questions in the future, please don't hesitate to reach out. We're here to help!

March 21, 2024

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Great service and communication prompt callback and scheduling. Was in and out as quickly as told. More

by dodom0
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Service Time
Service Communication
Recommend Dealer
Yes
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Mar 22, 2024

Metro Ford of OKC responded

Thank you, dodom0! We're delighted to hear you had a great experience with our service and communication. Providing prompt and efficient service is our priority. We appreciate your feedback!

March 11, 2024

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Justin is always polite even when I have a million questions. Thank you for all your hard work. More

by aknapp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Denise Anderson, Matthew Martinez, Matt Murphy, Marko Stilger

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Mar 12, 2024

Metro Ford of OKC responded

Hi aknapp, We're thrilled to hear about your positive experience with Justin! Politeness and patience are key, and we're glad he could provide excellent service even with a million questions. If you have any more inquiries, don't hesitate to ask. Thanks for your feedback!

January 25, 2024

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Justin and Ryan are always helpful and understanding when it comes to getting our vehicles back to us as soon as possible. They are great to work with. More

by CDAVIS27
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ryan Brosnan

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Jan 26, 2024

Metro Ford of OKC responded

Hi C. Davis. We're delighted to hear that Justin and Ryan consistently provide helpful and understanding service to ensure a prompt return of your vehicles. We appreciate your positive feedback and look forward to continuing to serve you. If you ever need anything, don't hesitate to reach out.

January 03, 2024

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Great service overall from Justin and others in the service dept. Highly recommend Metro Ford Service! More

by keena
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 04, 2024

Metro Ford of OKC responded

Thank you for the glowing review, Keena! We're thrilled to hear that Justin and our service team provided great service. Your recommendation means a lot to us. If you ever need further assistance or have questions, feel free to reach out. Safe travels!

January 02, 2024

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They did a fantastic job at the quoted price. Metro is our preferred dealership to work with More

by david.baker
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 04, 2024

Metro Ford of OKC responded

Thank you for your positive feedback, David! We're delighted to hear that Metro Ford of OKC exceeded your expectations and is your preferred dealership. If you ever need further assistance or have any questions, feel free to reach out. We appreciate your trust in us.

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