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Justin Raymond

Overview Reviews (304) Inventory (322)

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Justin Raymond

Justin Raymond | Page 16

Service Advisor

DCH Kay Honda

200 State Route 36
Eatontown, NJ 07724

I have been in the business for 4 years. My goal is to change the car buying experience. Positive vibes and good energy is what I bring to the table! Come be a part of our family! Call or email me and let's have some fun!

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4.8

304 Reviews

Overview Reviews (304) Inventory (322)

Dealership Experience

5 yrs, 7 mos

Industry Experience

9 yrs, 2 mos

Languages Spoken

English

4.8

304 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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304 Reviews of Justin Raymond

March 10, 2024

Dealership Rating

Employee Rating

It was ok The rep was very friendly and really tried to make the customer connection make the customer connection More

by Melissa C

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Justin Raymond

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Mar 11, 2024 -

DCH Kay Honda responded

Thank you for taking the time to share your thoughts on working with our team, Melissa. We're glad to hear we delivered such a great experience! Ken Kallok Service Director

March 08, 2024

Dealership Rating

Employee Rating

Easy from start to finish. Justin kept me updated on the progress. Called me and let me know my car was ready for pick up. Justin kept me updated on the progress. Called me and let me know my car was ready for pick up. More

by Judy

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Recommend Dealer

Yes

Other Employees Tagged: Justin Raymond

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Mar 08, 2024 -

DCH Kay Honda responded

Thank you, Judy, for your business and this review. We're happy to hear that Justin and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Ken Kallok Service Director

March 05, 2024

Dealership Rating

Employee Rating

My real-time updates never moved beyond the 'inspection' phase even as the vehicle was actively being by worked on. Deeply disappointed in how misleading that glimmer of hope for real time updates made me f phase even as the vehicle was actively being by worked on. Deeply disappointed in how misleading that glimmer of hope for real time updates made me feel. More

by Mrburns42

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Justin Raymond

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Mar 05, 2024 -

DCH Kay Honda responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Ken Kallok Service Director

March 05, 2024

Dealership Rating

Employee Rating

Justin kept contact with me throughout my entire servicing letting me know exactly what was going on and why. Very communicative and friendly, I will continue coming here for service. servicing letting me know exactly what was going on and why. Very communicative and friendly, I will continue coming here for service. More

by Franciscoromero1659

Verified Customer

Service Price Transparency

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Justin Raymond

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Mar 05, 2024 -

DCH Kay Honda responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with Justine and our team, and don't hesitate to let us know if we can be of further assistance. Ken Kallok Service Director

March 04, 2024

Dealership Rating

Employee Rating

Tire repair Tire light kept coming on. Found a screw in the tire and were able to repair the tire Found a screw in the tire and were able to repair the tire More

by SHRACHET

Verified Customer

Purchase Time

Recommend Dealer

Yes

Other Employees Tagged: Justin Raymond

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Mar 04, 2024 -

DCH Kay Honda responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Ken Kallok Service Director

February 24, 2024

Dealership Rating

Employee Rating

Professional. Knowledgeable. Always welcoming. They really know their stuff. Like family. A joy to svc. my Honda there. Knowledgeable. Always welcoming. They really know their stuff. Like family. A joy to svc. my Honda there. More

by polunasjohn626

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Justin Raymond

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Feb 25, 2024 -

DCH Kay Honda responded

Thank you so much, John, for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at DCH Kay Honda to be a positive one. Please don't hesitate to reach out if you need anything else. Ken Kallok Service Director

February 13, 2024

Dealership Rating

Employee Rating

It was a quick experience and wasn't in the dealership for too long. I went to get an oil change and came out satisfied. The place was packed when I got there, but Justin did the best he can, to get me in for too long. I went to get an oil change and came out satisfied. The place was packed when I got there, but Justin did the best he can, to get me in and out, with no issues. Always a great experience, whenever I bring my car for service. More

by cory0922

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Justin Raymond

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Feb 14, 2024 -

DCH Kay Honda responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Justin and our team, and we look forward to working with you again. Ken Kallok Service Director

February 12, 2024

Dealership Rating

Employee Rating

The only thing the I dint like they dint put the oil change sticker on windshield change sticker on windshield More

by JOVENTINOPIMENTA

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Justin Raymond

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Jul 11, 2024 -

DCH Kay Honda responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. We'd love the opportunity to get more details to see if we can turn this situation around for you. Ken Kallok Service Director

February 07, 2024

Dealership Rating

Employee Rating

Everything done was explained in detail making experience worthwhile Technician was on point about details worthwhile Technician was on point about details More

by Pauleybotz

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Justin Raymond

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Feb 08, 2024 -

DCH Kay Honda responded

Pauley, Thanks for sharing your thoughts about your experience with DCH Kay Honda. Justin and our team appreciate your business and hope to see you again soon! Ken Kallok Service Director

February 04, 2024

Dealership Rating

Employee Rating

Great service Turnaround was quick Car running great You all have a great life ?? all have a great life ?? More

by mvisrael

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Justin Raymond

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Feb 04, 2024 -

DCH Kay Honda responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Justin met your expectations. Thank you again for choosing DCH Kay Honda, we look forward to having you as one of our valued customers for many more years to come! Ken Kallok Service Director

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