Justin Raymond
Justin Raymond at DCH Kay Honda

Justin Raymond | Page 15

Service Advisor

DCH Kay Honda

200 State Route 36
Eatontown, NJ 07724

Contact Me
4.8
304 Reviews

I have been in the business for 4 years. My goal is to change the car buying experience. Positive vibes and good energy is what I bring to the table! Come be a part of our family! Call or email me and let's have some fun!

Dealership Experience

5 yrs, 7 mos

Industry Experience

9 yrs, 2 mos

Languages Spoken

English English

4.8

304 Reviews

Write a Review

304 Reviews of Justin Raymond

April 09, 2024

Dealership Rating
Employee Rating

I don't know why they are asking me for a review when my car (a certified pre-owned vehicle) is back for the fourth time with the same issue that they still have not properly fixed. I'm assuming at this poi More

by beccacarrlson378
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Apr 13, 2024

DCH Kay Honda responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story. Ken Kallok Service Director

April 09, 2024

Dealership Rating
Employee Rating

Much quicker job than I had expected. Justin is extremely thorough, updating throughout your stay as to what is currently being done, what the next steps are, and what my options are. I r More

by Safari Frank
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 10, 2024

DCH Kay Honda responded

Thanks for sharing your thoughts about your experience with Justin here at DCH Kay Honda. We appreciate your business and hope to see you again soon! Ken Kallok Service Director

April 06, 2024

Dealership Rating
Employee Rating

The wait for my car was unusually long this time. I don't know ow why. Justin did check the status for me several times. Even offered me half his sandwich while I was waiting! So kind More

by Amagmom
Recommend Dealer
Yes

Other Employees Tagged: Justin Raymond

Apr 08, 2024

DCH Kay Honda responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Justin met your expectations. Thank you for choosing DCH Kay Honda, we look forward to having you as a valued customer for many years to come! Ken Kallok Service Director

April 01, 2024

Dealership Rating
Employee Rating

Efficient and pleasant friendly and courteous staff. I will be visiting for the service again More

by SIXPAK77
Recommend Dealer
Yes

Other Employees Tagged: Justin Raymond

Jul 08, 2024

DCH Kay Honda responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Ken Kallok Service Director

April 01, 2024

Dealership Rating
Employee Rating

All went well, pleasant experience as usual No pressure and good work as I usually receive More

by dameliokirt
Recommend Dealer
Yes

Other Employees Tagged: Justin Raymond

Jul 04, 2024

DCH Kay Honda responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Ken Kallok Service Director

March 28, 2024

Dealership Rating
Employee Rating

Easy service scheduling, friendly service agents at arrival & departure , speedy service, comparable cost, good value More

by KATHLEENANN4242
Recommend Dealer
Yes

Other Employees Tagged: Justin Raymond

Jul 04, 2024

DCH Kay Honda responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Ken Kallok Service Director

March 26, 2024

Dealership Rating
Employee Rating

Provided me with the information on what needed to be done with my car. Explained everything so could make the decisions on doing the necessary services. Got my vehicle in and out in a timely manor. More

by TTbrunoTT420
Recommend Dealer
Yes

Other Employees Tagged: Justin Raymond

Mar 26, 2024

DCH Kay Honda responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Ken Kallok Service Director

March 23, 2024

Dealership Rating
Employee Rating

They helped me out by giving me a discount. Everyone was very friendly and helpful. More

by Holmstromkerry
Recommend Dealer
Yes

Other Employees Tagged: Justin Raymond

Mar 25, 2024

DCH Kay Honda responded

Kerry, Thanks for sharing your thoughts about your experience with DCH Kay Honda. Justin and our team appreciate your business and hope to see you again soon! Ken Kallok Service Director

March 16, 2024

Dealership Rating
Employee Rating

Eric was great! He was polite, friendly, and attentive. I would 10/10 recommend him if you are looking to purchase a vehicle here. More

by Miriam
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Eric Morgenstern

Mar 17, 2024

DCH Kay Honda responded

Miriam, thank you so much for choosing DCH Kay Honda! Please let us know if we can be of any more assistance. Michael Lyttle General Sales Manager

March 12, 2024

Dealership Rating
Employee Rating

The staff at DCH worked quickly to get me on the schedule and worked around my busy schedule. The work was completed in under an hour, they explained everything to me step by step, and returned my c More

by CYMCYMA21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joseph Budner, Mickey Hughes, Tiffany Wessel , Tiffany Wessel

Jul 09, 2024

DCH Kay Honda responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Ken Kallok Service Director

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