
Justin Ruchalski
Customer Experience & Lease Turn In Manager
Destination Kia
760 Central Avenue
Albany, NY 12206
22 Reviews
Write a Review22 Reviews of Justin Ruchalski
July 11, 2025
Unmatched “old school” professionalism and integrity paired with customer service that exceeds all expectations. Sales, service and finance are all on the same page, their dedication is uniquely impress paired with customer service that exceeds all expectations. Sales, service and finance are all on the same page, their dedication is uniquely impressive. During and after each and every interaction I feel valued and joyful! Thank you Dave Reali, Sales Director and the entire Destination Kia team, you are the very best!!! More
Other Employees Tagged: Dave Reali, Marshall Blakeslee, Dennis Miller, Adam Karian
July 10, 2025
I recently leased a new Kia Sportage PHEV and needed to get out of my lease with Toyota. There were some issues with some paperwork, but Justin was right on top of everything. He kept in constant contact get out of my lease with Toyota. There were some issues with some paperwork, but Justin was right on top of everything. He kept in constant contact with me and let me know how things were progressing. When thing kind of hit a standstill, he forwarded me all of the information needed to get it cleared up and moving again. Justin is wonderful and if you ever have any questions about a lease, he is your guy! Thank you so much for all the help and I love my new vehicle. More
Other Employees Tagged: Jon Hover (sales)
April 15, 2025
Had an amazing experience, super friendly and easy to work with. Would recommend buying your next car from Juan at Destination Kia!! work with. Would recommend buying your next car from Juan at Destination Kia!! More
Other Employees Tagged: Adam Karian, Juan Morales
October 16, 2024
One of th best. Great service made purchase process enjoyable. Will refer family and friends to Destination Great service made purchase process enjoyable. Will refer family and friends to Destination More
Other Employees Tagged: Shaun Collins, Andre Porter, Andrew Porter, Dave Miller, Brett Kula
May 07, 2024
Excellent service by Julio Gorge and the rest of the team. Very comfortable waiting room. team. Very comfortable waiting room. More
Other Employees Tagged: Shaun Collins, Dave Reali, Rick Docherty, Josh Rousseau, Adam Karian, Jose Coffil, Andrew Porter
April 17, 2024
Isaiah was very nice and Knowledgeable about the cars on the dealership ,Understand my needs for the car I wanted which I picked the new 2024 Kia Seltos EX with good monthly payment .This is my second Lease the dealership ,Understand my needs for the car I wanted which I picked the new 2024 Kia Seltos EX with good monthly payment .This is my second Lease cars with this dealership and never felt pressure to buy anything if I didn’t want to, thanks Isaiah and destination Kia for the good customer service and the new car I leased see you within 3 years More
Other Employees Tagged: Dave Reali, Dennis Miller, Adam Karian, Isaiah Cooks
April 10, 2024
My salesmen Nick was great. The fiancé manager Andrew was very nice as well. Justin the service manager was very helpful. I was very pleased with my experience. The fiancé manager Andrew was very nice as well. Justin the service manager was very helpful. I was very pleased with my experience. More
Other Employees Tagged: Nicholas Petramale, Andre Porter, Andrew Porter
February 06, 2024
Brandon was very easy to work with, and was forthcoming about my options for what I was looking for. I handled this the transaction in non-traditional way: my husband did all of the leg work for me and the about my options for what I was looking for. I handled this the transaction in non-traditional way: my husband did all of the leg work for me and then I showed up at the end to lease the vehicle. This is because I typically dislike the car purchase/lease process so much that I want zero part of it. Brandon was understanding and flexible and the overall experience was very good. I feel like I have a great vehicle with pretty much all I want or need in it for a reasonable payment. Kudos to Brandon, for making the process much better than usual. My husband and I would both work with him again in the future. More
Other Employees Tagged: Josh Rousseau, Brandon King
January 04, 2024
Had an appointment for an oil change, tire rotation and NY state inspection. In and out in 1 hour. Quick service and a car wash. While waiting the salesman I purchased with came over to say hello. Addresse NY state inspection. In and out in 1 hour. Quick service and a car wash. While waiting the salesman I purchased with came over to say hello. Addressed me by my name. A friendly dealership. More
Other Employees Tagged: Josh Rousseau, Nicholas Petramale
June 29, 2023
Dennis was great to work with. He listened to what we wanted and needed and we left with a car we love. Justin was great with all the paperwork and showing us our new Sorento and He listened to what we wanted and needed and we left with a car we love. Justin was great with all the paperwork and showing us our new Sorento and all the great features. More
Other Employees Tagged: Dennis Miller, Jose Coffil

