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Justin Woods
Justin Woods at Hawk Mazda
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Justin Woods | Page 4

Service Manager

Hawk Mazda

2421 South Rte. 59
Plainfield, IL 60586

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4.8
185 Reviews

Dealership Experience

7 yrs, 3 mos

Languages Spoken

English English

4.8

185 Reviews

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185 Reviews of Justin Woods

April 01, 2023

Dealership Rating
Employee Rating

Thank you Hawk Mazda of Joliet/Shorewood. Always excellent service. Great staff. Shout out to Manny and Justin and the entire service team! Ask for Dionte in Sales and Manny in service when y More

by TIMMIT1217
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Manny Castillo

Helpful
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Apr 04, 2023

Hawk Mazda responded

Hello, we're happy you found our staff to be so supportive during your experience here at Hawk Auto Mazda. Please let us know if there is anything else we can do for you; we are more than happy to help!

March 31, 2023

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Employee Rating

Bad dealership! ! Don’t recommend. People are unprofessional. They are expensive for an oil change. More

by SAMMYESTRELLA0827
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Daryl Tidaback, Manny Castillo, Dale Rowden , Vincent Jordan, Daryl Woltman

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Apr 03, 2023

Hawk Mazda responded

Hello, we are disappointed to hear that you did not have a more positive experience with us at Hawk Auto Mazda. We would like to have a better understanding about your experience. Please reach out to Customer Care Manager, Justin Wood at (815) 725-7110 ext. 1223 at your earliest convenience and we will do our best to resolve this with you.

March 30, 2023

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Employee Rating

Brought my mazda cx5 due to check engeine light on they diagnosed the problem right away and ordered the part and my car was good to go in a couple days and was completely covered under warranty very Hap More

by christinj2006
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Manny Castillo, Dale Rowden , Vincent Jordan

Helpful
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Apr 03, 2023

Hawk Mazda responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 24, 2023

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Employee Rating

The service is overpriced I will be looking for better options to fix my car in the future More

by ERICMOORE1128
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Helpful
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Mar 31, 2023

Hawk Mazda responded

Hello, we appreciate you taking the time to leave us this feedback. We hope you have a great day!

Mar 31, 2023

ERICMOORE1128 responded

I have since traded the Mazda for a Honda. I would never buy another Mazda. Have a great day!

March 21, 2023

Dealership Rating
Employee Rating

I love my 2023 Mazda Ernie was very helpful as was Brian and of course kudos to Manny More

by MEGRANTPEGGY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bryan Lieser, Manny Castillo, Dale Rowden , Vincent Jordan, Daryl Woltman, Ernie Principe

Helpful
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Mar 23, 2023

Hawk Mazda responded

Hello, we're happy you found our staff to be so supportive during your experience here at Hawk Auto Mazda. Please let us know if there is anything else we can do for you; we are more than happy to help!

March 19, 2023

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Employee Rating

Happy to get first free oil change done in good amount of time, nice wait area More

by TOM@WEALTHSC.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Manny Castillo, Dale Rowden , Vincent Jordan

Helpful
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Mar 21, 2023

Hawk Mazda responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

March 18, 2023

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Employee Rating

Professional, swift attention. Fixed the vehicle faster than anticipated. Great experience at the counter, several kind and attentive people there, and driver service. The vehicle More

by FMSJEFF09
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Manny Castillo, Dale Rowden , Vincent Jordan

Helpful
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Mar 20, 2023

Hawk Mazda responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 18, 2023

Dealership Rating
Employee Rating

Very thorough inspecting the car. Kept me updated throughout. Liked the video of what the device people were seeing More

by greggscott3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Manny Castillo, Dale Rowden , Vincent Jordan

Helpful
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Mar 20, 2023

Hawk Mazda responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

March 15, 2023

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Employee Rating

Very good service very helpful and I give you the information you need for your car More

by DIMITRISKANTAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Danny Dutkiewicz, Manny Castillo, Dale Rowden , Vincent Jordan

Helpful
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Mar 17, 2023

Hawk Mazda responded

Hi, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!

March 15, 2023

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Employee Rating

Friendly and professional personnel. No problems. No hassles. Of course, they ask about getting additional services performed, but that is always required no matter what dealer/manufa More

by John
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Manny Castillo, Dale Rowden , Vincent Jordan

Helpful
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Mar 17, 2023

Hawk Mazda responded

Hi John, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

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