Justin Worrell
Justin Worrell at Hyundai of Wesley Chapel
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Justin Worrell | Page 5

Assistant Service Manager

Hyundai of Wesley Chapel

27000 Wesley Chapel Boulevard
Wesley Chapel, FL 33544

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4.9
68 Reviews
4.9

68 Reviews

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68 Reviews of Justin Worrell

February 28, 2024

Dealership Rating
Employee Rating

This dealership was not as effective because they didn't replace the sim card in the radio. This caused me to return three times to get it right. There needs to be better quality control. More

by mattlex1999
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Amy Rigsby

Feb 28, 2024

Hyundai of Wesley Chapel responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Sincerely, Jose Gesmondi Service Manager

February 26, 2024

Dealership Rating
Employee Rating

I was greeted as I pulling into the dealership. I advised that I was here early for my appointment and Justin had called me to let me know that the part for my car had arrived. At that point Just g More

by WILSON33545
Recommend Dealer
Yes

Other Employees Tagged: Justin Worrell

Feb 26, 2024

Hyundai of Wesley Chapel responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Sincerely, Jose Gesmondi Service Manager

February 25, 2024

Dealership Rating
Employee Rating

My dealing was with service department and its staff: Clean area with Nice place, comfortable waiting room, polite very helpful staff Professional work pleasant experience altogether. Justin Worrell took More

by msaadi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mark Salerno

Feb 26, 2024

Hyundai of Wesley Chapel responded

We are very happy to hear Justin provided you with such a positive service experience! We sincerely value your business and look forward to your next visit. Sincerely, Jose Gesmondi Service Manager

Feb 25, 2024

msaadi responded

Justin Worrell took care of my Tucson for the 65500 miles service. He is a courteous man who received my car and explained what needed to be done, gave me an estimate of the cost and time needed to do the job. He kept me informed and was very helpful. (Mark Salerno is the manager I guess). I was very satisfied with Justin. He definitely deserves 5 ***** . Thank you Justin and keep up the good work.

Feb 25, 2024

msaadi responded

Justin Worrell took care of my Tucson for the 65500 miles service. He is a courteous man who received my car and explained what needed to be done, gave me an estimate of the cost and time needed to do the job. He kept me informed and was very helpful. (Mark Salerno is the manager I guess). I was very satisfied with Justin. He definitely deserves 5 ***** . Thank you Justin and keep up the good work.

Feb 25, 2024

msaadi responded

Excellent work Justin

Feb 25, 2024

msaadi responded

Excellent work Justin Worrell

February 23, 2024

Dealership Rating
Employee Rating

David was very knowledgeable, friendly and had a great customer service mindset. Overall I was very happy with my buying experience. More

by djgrigg
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: David Watkins , Christopher Yates

Feb 25, 2024

Hyundai of Wesley Chapel responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with David and our team, and we look forward to working with you again. Sincerely, Manny Lopez Internet Sales Manager

February 23, 2024

Dealership Rating
Employee Rating

Was able to make appointment quickly. Honored competitor's coupon for service. Courteous service. Service was done in timely manner. More

by jthunder1
Recommend Dealer
Yes

Other Employees Tagged: Justin Worrell

Feb 23, 2024

Hyundai of Wesley Chapel responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Hyundai of Wesley Chapel. Sincerely, Jose Gesmondi Service Manager

January 25, 2024

Dealership Rating
Employee Rating

Excellent service with a quick turnaround. I came in and was promptly greeted. Justin provided superior service with a quick turnaround. More

by WILSON33545
Recommend Dealer
Yes

Other Employees Tagged: Justin Worrell

Jan 26, 2024

Hyundai of Wesley Chapel responded

Thank you for your business and this review. We're happy to hear Justin was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Sincerely, Jose Gesmondi Service Manager

January 18, 2024

Dealership Rating
Employee Rating

The service department took excellent care of my vehicle. It did not take a long a time. I’ll definitely come back again. More

by Legaron06
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Saleena Crespo

Jan 18, 2024

Hyundai of Wesley Chapel responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional service experience. We will share your comments with Justin, Saleena, and our service team, and we look forward to working with you again. Sincerely, Jose Gesmondi Service Manager

January 17, 2024

Dealership Rating
Employee Rating

Very prompt and courteous! Brought my vehicle in before scheduled time and I received a call before my actual appointment time they had solved my issues! Great place to do bu More

by Egould356
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brianna Hacker , Kristen Beswick

Jan 17, 2024

Hyundai of Wesley Chapel responded

Thanks for sharing your thoughts about your experience with Hyundai of Wesley Chapel. Justin, Brianna, and Kristen appreciate your business and hope to see you again soon! Sincerely, Jose Gesmondi Service Manager

January 17, 2024

Dealership Rating
Employee Rating

Came in for an oil change on the 10th. Oil leaked out on my driveway and warning lights came on. Towed it in on the 12th because of no oil in the car. Justin got it in right away and took More

by KANICHOLS55
Workmanship
Service Time
Recommend Dealer
Yes
Jan 17, 2024

Hyundai of Wesley Chapel responded

Hi there, thank you for the wonderful star rating! We appreciate your thoughts on Justin. We're looking forward to your next visit with us! Michael Sessa Internet Sales Manager Hyundai Wesley Chapel

December 21, 2023

Dealership Rating
Employee Rating

Service was great and work was done in a clean and manerly fashion. Would bring vehicle back for service again. More

by AL_RAM1989
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 22, 2023

Hyundai of Wesley Chapel responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Hyundai of Wesley Chapel. Sincerely, Jose Gesmondi Service Manager

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