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Justus Hayes

Overview Reviews (49)

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Justus Hayes

Justus Hayes | Page 3

Finance Manager

Regal Lakeland

2615 Lakeland Hills Blvd
Lakeland, FL 33805

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4.7

49 Reviews

Overview Reviews (49)

4.7

49 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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49 Reviews of Justus Hayes

December 18, 2025

Dealership Rating

Employee Rating

Richard and Justus were very reasonable with me and were able to get me a car! able to get me a car! More

by treniyal02

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Richard Allen

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Dec 23, 2025 -

Regal Lakeland responded

Thanks for sharing your positive review of Regal.

December 12, 2025

Dealership Rating

Employee Rating

Good experience with Richard as my salesman. He is kind, professional and knowledgeable. Willing to assist without pressure. If I were to ever be in the market again, I would seek out Richard. He is kind, professional and knowledgeable. Willing to assist without pressure. If I were to ever be in the market again, I would seek out Richard. More

by boysgranny

Verified Customer

Sales Price Transparency

Purchase Time

Recommend Dealer

Yes

Other Employees Tagged: Robert Holly , Richard Allen

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Dec 23, 2025 -

Regal Lakeland responded

We built Regal to provide the best possible service to every customer who walks through our door. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do.

December 06, 2025

Dealership Rating

Employee Rating

I needed to get a car that day. Due to the fact that I got into i an accident the day before. I needed to get to work. Jovan made it so easy for me. I have bought my last 2 cars Reg Due to the fact that I got into i an accident the day before. I needed to get to work. Jovan made it so easy for me. I have bought my last 2 cars Regal, before the, Explore, More

by kathytom2003

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Doug Maynard, Jovan Davis

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Dec 08, 2025 -

Regal Lakeland responded

Thank you. We hope to see you again!

December 02, 2025

Dealership Rating

Employee Rating

Friendly! Thank you for looking out for our family! Car is beautiful! We appreciate your thoughtful and kind help to get us the best car we could hope for! Hi Thank you for looking out for our family! Car is beautiful! We appreciate your thoughtful and kind help to get us the best car we could hope for! Highly recommend! More

by Khgoff1

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Richard Allen

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Dec 04, 2025 -

Regal Lakeland responded

Enjoy your new car! Congratulations!

December 02, 2025

Dealership Rating

Employee Rating

Professional Friendly No pressure knowledgeable. Very easy to do business. I would recommend this dealership Very easy to do business. I would recommend this dealership More

by gandgvalentine

Verified Customer

Purchase Time

Recommend Dealer

Yes

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Dec 04, 2025 -

Regal Lakeland responded

Thank you! Congratulations!

November 17, 2025

Dealership Rating

Employee Rating

Low pressure, great service friendly knowledgeable people willing to make the deal happen. Thanks again willing to make the deal happen. Thanks again More

by bellin.golf

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Robert Holly, Victor Estrada

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Nov 18, 2025 -

Regal Lakeland responded

Thank you!

November 07, 2025

Dealership Rating

Employee Rating

My family and I had an amazing experience. We were treated like family and they made sure all of our needs were taking care of. Ive purchased several cars from regal and I will continue do so. We were treated like family and they made sure all of our needs were taking care of. Ive purchased several cars from regal and I will continue do so. Thank you to everyone. More

by tiarn2k9

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Robert Holly , Richard Allen, Giovanni

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Nov 11, 2025 -

Regal Lakeland responded

Thank you.

October 09, 2025

Dealership Rating

Employee Rating

Everyone was very helpful. Overall a great experience. Every person that we interacted with was friendly and courteous. Overall a great experience. Every person that we interacted with was friendly and courteous. More

by tinblue1

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Justus Hayes

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Oct 13, 2025 -

Regal Lakeland responded

Thank you. We truly appreciate your support and are glad we could provide a great experience.

September 15, 2025

Dealership Rating

Employee Rating

Dealership needs to pay off my trade in, it's been a mouth and it's not payed off yet mouth and it's not payed off yet More

by bushwaker7

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Other Employees Tagged: Doug Maynard, Robert Holly

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Sep 16, 2025 -

Regal Lakeland responded

We sincerely apologize for the delay in processing your trade-in payoff. Please contact our finance department directly or let us know the best way to reach you, so we can address this immediately and ensure the payoff is completed without further delay.

September 01, 2025

Dealership Rating

Employee Rating

Bought at Regal before and it was always open & revealing. They would openly point out dings or problems so we could make a good decision. I do realize they are not obligated to do that. So, I real revealing. They would openly point out dings or problems so we could make a good decision. I do realize they are not obligated to do that. So, I realize this was my fault. Two problems we missed. The dash board was all cracked, and there's a problem with the brakes. But I was toldseveral times, IT'S sold AS IS. BUT I DIDN'T KNOW WHAT AS IS WAS. we will not be buying at Regal again or recommending it. More

by dday17

Verified Customer

Purchase Time

Finance Experience

Recommend Dealer

Other Employees Tagged: Alicia Cejas

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Sep 08, 2025 -

Regal Lakeland responded

Thank you for taking the time to share your feedback. We're truly sorry to hear about your recent experience and that it didn’t meet the expectations set by your past visits to Regal. We’ve always strived to be upfront and transparent with our customers, so it’s disappointing to hear we may have fallen short this time. Your feedback is important to us, and we’ll be reviewing this situation with our team to see where we can improve in communication and consistency. Thank you, Sean Bryant - General Sales Manager – 863-333-0536.