Justus Hayes

The dealership was extremely friendly, especially Doug who entered any questions I had regarding the vehicle had a great deal of knowledge about things and I’ve never purchased a vehicle in the past that who entered any questions I had regarding the vehicle had a great deal of knowledge about things and I’ve never purchased a vehicle in the past that went so smoothly and so quickly any other time seemed like I was at a dealership for five hours, they had me done closed in a very short period of time. I would recommend Doug and the dealership to anybody that is interested in buying a car thank you. More

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Ben is the worse car salesperson I have ever met in my past 25 years of buying a vehicle. I would never buy any vehicles from this dealership because of him and how rude he is. He is arrogant, disrespectf past 25 years of buying a vehicle. I would never buy any vehicles from this dealership because of him and how rude he is. He is arrogant, disrespectful and if you don't buy a vehicle from him, he catches attitudes which his actions were on full display in front of Greg and Justus. Greg and Justus are top notch, and I have nothing bad to say about either one of them. I would love the owner to feel free to pull my profile and contact me for further details More

by jamiecarida Verified Customer Verified Customer

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Purchased a used vehicle from the pre-owned lot in June; the sales person made it sound like a warranty was included in the purchase price when in reality it was being added on without my knowledge. This the sales person made it sound like a warranty was included in the purchase price when in reality it was being added on without my knowledge. This only became clear when my financing account was open and amounted to over $2,000 more than the agreed upon purchase price. It is now september; for the past 3 months I've been reaching out to regal trying to get this warranty canceled. I was advised that it was canceled and I just needed to wait a couple of billing cycles for the warranty amount to be removed, and no further action was required on my part. Fed up I called back yet again, demanding that the warranty be canceled and my financing amount be adjusted, only NOW am I told that I need to fill out a form AND wait 2-3 billing cycles YET AGAIN. I would never by a vehicle here again and urge anyone reading this to avoid this dealership. More

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They worked with me even with my bad credit. They didn’t stop until they helped me get approved to be able to bring home the truck of my dreams. They didn’t stop until they helped me get approved to be able to bring home the truck of my dreams. More

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Everyone was very nice and personable! Service was fast! I was able to be in and out both times in a reasonable time! Service was fast! I was able to be in and out both times in a reasonable time! More

by lemmeleann1622 Verified Customer Verified Customer

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The whole process was very smooth. Everyone in the office was professional and ensured we had a great experience. I love my new car from Regal Everyone in the office was professional and ensured we had a great experience. I love my new car from Regal More

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Very patient, I wish they would have listed the actual price of the car fee's and all. What started as a 6k car turned into an 8k car. Which is fine all things considered, just a minor annoyance. price of the car fee's and all. What started as a 6k car turned into an 8k car. Which is fine all things considered, just a minor annoyance. More

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Doug was a phenomenal sales consultant to work with. I described what I was looking for and he looked at me, said “I think I know the perfect car for you!” Then he nailed it. I’d definitely buy again wi I described what I was looking for and he looked at me, said “I think I know the perfect car for you!” Then he nailed it. I’d definitely buy again with him. More

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Doug was very very thorough and helpful with finding the perfect car for my lifestyle perfect car for my lifestyle More

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Jordan and Justus provided a great experience. They were knowledgeable, helpful, and took the time to answer all of my questions about my new car. I truly appreciated their professionalism and wou They were knowledgeable, helpful, and took the time to answer all of my questions about my new car. I truly appreciated their professionalism and would gladly recommend them to my friends and family. More

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