Justus Hayes
Justus Hayes at Regal Lakeland

Justus Hayes

Finance Manager

Regal Lakeland

2615 Lakeland Hills Blvd
Lakeland, FL 33805

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4.6
44 Reviews
4.6

44 Reviews

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44 Reviews of Justus Hayes

May 15, 2026

Dealership Rating
Employee Rating

The staff welcomed me and were very kind. Offered me and my family drinks and got us seated quickly. The entire process lasted around an hour and a half. Great people who helped me get what I More

by Demetrious Johnson
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 19, 2026

Regal Lakeland responded

We’re glad that you enjoyed your visit.

May 10, 2026

Dealership Rating
Employee Rating

This was my first time buying a vehicle and the experience was great. My girlfriend Mia told me about Victoria that she had used him years ago and told me how good he was and yes he was such a good More

by carolynswest48
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Robert Holly, Victor Estrada

May 19, 2026

Regal Lakeland responded

Thank you so much for taking the time to leave us feedback.

May 06, 2026

Dealership Rating
Employee Rating

Care about my money, but not me as the customer. Worst experience of my life More

by santosjakk
Recommend Dealer
No

Other Employees Tagged: Justus Hayes

May 19, 2026

Regal Lakeland responded

We’re sorry to hear about your recent experience and appreciate you taking the time to share your feedback. What you described does not reflect the level of professionalism and respect we aim to provide to every customer. . Please feel free to reach out to us directly so we can discuss your experience further. Thank you, Sean Bryant - General Sales Manager – 863-333-0536.

May 01, 2026

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Employee Rating

Was told one price then once they got the credit stuff back was told something else! Then one of my key fobs was broken had to keep calling to get it fixed talked to multiple people finally got a new one! More

by Angi
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
May 19, 2026

Regal Lakeland responded

If you're open to discussing this further, would you please contact me. Customer satisfaction is important to us and I'd like to see what I can do to help improve your experience. Thank you, Sean Bryant - General Sales Manager – 863-333-0536.

March 21, 2026

Dealership Rating
Employee Rating

My whole reason for giving the dealership a 5 star was due to Sheron Wilkins. More

by range_dad
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Sheron Wilkins

Mar 31, 2026

Regal Lakeland responded

He is the best! Thank you!

March 21, 2026

Dealership Rating
Employee Rating

I really appreciated the communication and problem solving during our interactions. This made for a positive experience. More

by wheels015
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Robert Holly , Ben Delaney

Mar 31, 2026

Regal Lakeland responded

Thank you so much for taking the time to leave us feedback.

March 01, 2026

Dealership Rating
Employee Rating

Robert was great. Very helpful and knowledgeable. Excellent customer service technique! He followed up with us and that was a great help. More

by nadinepmarquez
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Robert Holly

Mar 12, 2026

Regal Lakeland responded

We’re glad to hear you had such a positive experience and that the team was helpful and knowledgeable throughout the process. We truly appreciate you taking the time to share your experience!

February 25, 2026

Dealership Rating
Employee Rating

Great guy, only good part of this dealership. Outside of him you're dealing with liars. More

by rikhonda
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Nik Goins

Feb 25, 2026

Regal Lakeland responded

Thank you for the kind words about our team member — we truly appreciate that. We’re very concerned to hear the rest of your experience felt this way. That’s not the standard we hold ourselves to. We take feedback seriously and will be addressing this internally.

February 21, 2026

Dealership Rating
Employee Rating

They truly helped me leave with the vechile I wanted. Everyone I dealt with was excellent from, sales to manager and then who I finished paperwork with. great experience. Will be returning. More

by babyari23
Recommend Dealer
Yes

Other Employees Tagged: Justus Hayes

Feb 26, 2026

Regal Lakeland responded

Thank you, we aim for great service glad to see we were able to achieve that during your visit.

February 20, 2026

Dealership Rating
Employee Rating

Victor was top notch. It was a pleasure to work with him. Thank you Victor. More

by johnson_leon
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Victor Estrada

Feb 26, 2026

Regal Lakeland responded

Glad to hear Victor was able to help.

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