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KC Chan
48 Reviews
48 Reviews of KC Chan
March 13, 2020
Excellent service. Easy to make service appointment. Service advisor kept me informed of the progress. Pick up and drop off courtesy cars is a big plus. Service advisor kept me informed of the progress. Pick up and drop off courtesy cars is a big plus. More
by Singh
Other Employees Tagged: Ernesto
January 10, 2020
Great Service. Always impressed but today Ashley who answered my call after having a flat tire was exceptional. She was so helpful and reassuring....gave me hope that I would make it to them on my “run answered my call after having a flat tire was exceptional. She was so helpful and reassuring....gave me hope that I would make it to them on my “run flat”.... 50 mph for 50 miles. Very happy outcome thanks to wonderful people who work there. More
by Lmweitzman
Other Employees Tagged: Jeff Downing, Ashley, Terrence,
June 28, 2019
330i xdrive 2019 Superb service by KC Chan and his sales team. Very fair deal and pleased with the outcome. Top level experience from start to finish; treated like Superb service by KC Chan and his sales team. Very fair deal and pleased with the outcome. Top level experience from start to finish; treated like a valued customer. Thank you! More
by Slowcar
Other Employees Tagged: John Martin
June 26, 2019
X5 Purchase I was able to negotiate the entire deal over emails and was able to get a great price in an efficient manner. These two individuals are exceptional t I was able to negotiate the entire deal over emails and was able to get a great price in an efficient manner. These two individuals are exceptional to work with and are focused on providing the very best service. More
by Raj
Other Employees Tagged: Lou Whitener , Zenon Kos
May 28, 2019
20.000 mile service and inspection BMW of the Makn Line is a top notch dealer. The check in and pre-apppintmemt check in serves as a good reminder of the time and date and time. Once at BMW of the Makn Line is a top notch dealer. The check in and pre-apppintmemt check in serves as a good reminder of the time and date and time. Once at the dealer, I was encourage to get a water or coffee or soft pretzel while i waited for my car. The waiting area was spacious with WiFi and a nearby restroom. My service specialist, Ernesto, checked me promptly and told me how long the service would take -about 45 minutes . As soon as I was seated, I received a text from Ernesto, reminding me if I needed anything during my wait to see him. fUpon checkout, I was provided with a copy of the work order More
by TheGGGMan
Other Employees Tagged: Ernesto Wilson
April 01, 2019
12 years of Optimal Service! I have been a customer of BMW Mainline since 2008. I have always received optimal service..from the KC in sales to Mike, Deb and Billy in the service I have been a customer of BMW Mainline since 2008. I have always received optimal service..from the KC in sales to Mike, Deb and Billy in the service department. Thank you for your service! I look forward to many more years!! More
by Kristen
Other Employees Tagged: Mike Pracht, Bill Sampson, Deb
February 16, 2019
Buying a new car and trading in my old BMW Excellent from all points of view. Have had an excellent experiece with Bill Sampson in Service and KC Chan has been an outstanding salesman for both Excellent from all points of view. Have had an excellent experiece with Bill Sampson in Service and KC Chan has been an outstanding salesman for both my wife buying her car a few months ago and myself now. More
by CC
Other Employees Tagged: Bill Sampson
December 14, 2018
Optimal Service I have been a customer with Mainline BMW since 2008. My experiences, from sales (KC) to service (Billy) has always been optimal! This is why I have be I have been a customer with Mainline BMW since 2008. My experiences, from sales (KC) to service (Billy) has always been optimal! This is why I have been a faithful customer for the past 10 years! Thank you Mainline! More
by Kristen W.
Other Employees Tagged: Mike Pracht, Bill Sampson
November 12, 2018
Bought a car KC is awesome.i travel from nyc just to work with KC. I have a bmw dealer right down the street from me, but would rather drive 1.5 hrs KC is awesome.i travel from nyc just to work with KC. I have a bmw dealer right down the street from me, but would rather drive 1.5 hrs More
by Cb
