KEITH BUTLER
KEITH BUTLER at Platinum Chevrolet

KEITH BUTLER

SERVICE ADVISOR

Platinum Chevrolet

3001 Corby Ave
Santa Rosa, CA 95407

Contact Me
4.8
71 Reviews

Industry Experience

18 yrs, 11 mos

Languages Spoken

English English

4.8

71 Reviews

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71 Reviews of KEITH BUTLER

November 26, 2025

Dealership Rating
Employee Rating

Keith is always super helpful and professional and got my problem solved very quickly! All my experiences with Platinum Chevrolet have been great! More

by jgorman5896
Recommend Dealer
Yes

Other Employees Tagged: KEITH BUTLER

November 25, 2025

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Employee Rating

professional, knowledgeable, service oriented nope i knew my car was in professional hands. overall good experience More

by SHYAMA108
Recommend Dealer
Yes

Other Employees Tagged: KEITH BUTLER

Nov 25, 2025

Platinum Chevrolet responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Eric Rumsower, Service Manager

November 22, 2025

Dealership Rating
Employee Rating

Service was great and fast and they didn't make fun of my dirty car! More

by duffshaker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: JOSE DELGADO

Nov 22, 2025

Platinum Chevrolet responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Eric Rumsower, Service Manager

November 15, 2025

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Employee Rating

I think they are good, but have the potential to be even better with a little more effort and communication. More

by 1HAPPYAMAT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: JOSE DELGADO

Nov 16, 2025

Platinum Chevrolet responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Eric Rumsower, Service Manager

November 14, 2025

Dealership Rating
Employee Rating

Everything went great. Everyone was professional and helpful. I would definitely come back. Good work Platinum Chev. More

by Idk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: JOSE DELGADO

Nov 14, 2025

Platinum Chevrolet responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Eric Rumsower, Service Manager

November 14, 2025

Dealership Rating
Employee Rating

Real quick and short, took care of business No thanks Go away the surveys are now the worst part of the service More

by nstuart0627
Recommend Dealer
Yes

Other Employees Tagged: KEITH BUTLER

Nov 14, 2025

Platinum Chevrolet responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Platinum Chevrolet! Eric Rumsower, Service Manager

November 13, 2025

Dealership Rating
Employee Rating

The service was excellent and professional. My car was handed with care and I was very happy 😊 More

by m.guastavino
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: JOSE DELGADO

Nov 13, 2025

Platinum Chevrolet responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Eric Rumsower, Service Manager

November 12, 2025

Dealership Rating
Employee Rating

Took my car in for the passenger side window that it was not working since they changed the battery in the car and had to takeoff the fender. I told them this when I turn the Karen to have them, fix the win More

by Quinces1980
Recommend Dealer
No

Other Employees Tagged: KEITH BUTLER

Nov 14, 2025

Platinum Chevrolet responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss this matter in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. David Barnes, General Manager

November 09, 2025

Dealership Rating
Employee Rating

Excelente servicio por parte de Odin . Gracias por tu ayuda.. Espero mi quedó sin problema. More

by carlosalvarezba3
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: JOSE DELGADO , Odin . 5 Estrellas

Nov 09, 2025

Platinum Chevrolet responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Platinum Chevrolet. We look forward to having you as one of our valued customers for many more years to come! Eric Rumsower, Service Manager

November 04, 2025

Dealership Rating
Employee Rating

Platinum Chevrolet at Santa Rosa always treats me with respect and urgency. Everyone there is attentive to your presence. I know that my vehicle is taken care of completely at Platinum Chevrolet. It’s jus More

by prokolekutu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: JOSE DELGADO

Nov 04, 2025

Platinum Chevrolet responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Eric Rumsower, Service Manager

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