KEVIN PHILLIPS

Car had multiple recalls and an issue. I had to fight to get Ford to partially cover the issue even though it was under the milage because Ford said my 2020 Explorer is 6 years old. South I had to fight to get Ford to partially cover the issue even though it was under the milage because Ford said my 2020 Explorer is 6 years old. Southern Ford did have to fix one more thing when we picked it up, which they covered the additional 1 hour labor. More

by sculver81 Verified Customer Verified Customer

Report | Print

To my F-350 in for service from a parking bake warning light.. They inspected the issue and also did an inspection on a recall. They were curious fast and reinsuring. light.. They inspected the issue and also did an inspection on a recall. They were curious fast and reinsuring. More

by larryourrealtor Verified Customer Verified Customer

Report | Print

Outstanding experience from service department check in to checkout of my vehicle. Kevin processed my vehicle quickly and followed up to ensure my vehicle was ready for pickup promptly. Appreciate the fine to checkout of my vehicle. Kevin processed my vehicle quickly and followed up to ensure my vehicle was ready for pickup promptly. Appreciate the fine technicians that perform the inspections, service needs, and the maintenance. More

by BobSUH1H Verified Customer Verified Customer

Report | Print

The service department lied to me. Intentionally disabled back light so they could charge hundreds to “repair” what they destroyed Intentionally disabled back light so they could charge hundreds to “repair” what they destroyed More

by Back2pback@gmail.com Verified Customer Verified Customer

Report | Print

Kevin was extremely knowledgable and kept me up to date on the status of my truck as it went through the inspection and repairs. on the status of my truck as it went through the inspection and repairs. More

by 504RGB3012 Verified Customer Verified Customer

Report | Print

200 dollars per diagnostics is literal theft from the consumer. The customer service rep i spoke with over the phone told me that the 200 fee would go back into any repairs that I moved forward with and consumer. The customer service rep i spoke with over the phone told me that the 200 fee would go back into any repairs that I moved forward with and when I got to the dealership I was told this was not true. This was on a recorded line. When I got the diagnostics I was told my engine might need to be replaced. What an absurd thing to say without actually knowing what is wrong with the car. I git this via text message which is also absurd. Call me and tell me about my vehicle. My engine was already replaced once and this scared the xxxx out of me. More

by cstablein119 Verified Customer Verified Customer

Report | Print

My car alignment was done quickly. The price was exactly as quoted and I appreciate that. The price was exactly as quoted and I appreciate that. More

by CECELIAG0 Verified Customer Verified Customer

Report | Print

Great team and service to get my explorer up to date with all recalls needed. all recalls needed. More

by youkerfam11 Verified Customer Verified Customer

Report | Print

I really liked how they treated me. I'm definitely going back for my next Chevrolet oil change. I'm definitely going back for my next Chevrolet oil change. More

by mariela Verified Customer Verified Customer

Report | Print

The employee there are very kind, courteous and knowledgeable. I highly recommend this dealership to anyone knowledgeable. I highly recommend this dealership to anyone More

by Citaggart77 Verified Customer Verified Customer

Report | Print