KURT E. DOOLEY

UPDATE 9/19/2025: Kurt Dooley reached out, and everything has been resolved. recently bought a used 2021 Audi with really low mileage from BMW of Tampa. I was told that the car was given a 100 everything has been resolved. recently bought a used 2021 Audi with really low mileage from BMW of Tampa. I was told that the car was given a 100% inspection. But within a couple of days of purchase, I started smelling anti freeze. I first thought that it might be due to them recently adding fluids to the car. Two weeks later I’m still smelling anti freeze so I took the car to a local Audi dealership to check it out. I was told by the mechanic that the water pump has a leak and it showed that the water pump was leaking for a while due to rust stains. The mechanic told me that it was going to cost over $6000 to replace the water pump. The mechanic provided a video of the water pump and rust stains. On September 4, 2025 I emailed the management of BMW of Tampa and attached the video from the mechanic. I received an email back later that night on September 4 from a manager, where he apologized and asked that I bring the car in for his mechanics to look over. And he stated that “Hopefully, we will connect tomorrow and can try and work on a solution. Once again, I apologize for the issue.” I emailed back informing him that I already had the car repaired due to the urgency of the matter. I gave him a time to call me. More

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Run! !! Dont waste your time. These are investors not car people. By the way they treeat people and former customers the only thing that makes sense is !! Dont waste your time. These are investors not car people. By the way they treeat people and former customers the only thing that makes sense is that they need to lose money. Our salesman was nice but he was just a pawn depending on supposed management to get him prices, keys to vehicles etc.. We waited 20 minutes just for him to locate keys. They tell you one thing and then do completely the opposite. I will never step foot into this dealership again. Mrs Reeves was an upstanding member of the Tampa community. From the $2900 in extra fees they try to add on to the purchase, to the other tactics, if your IQ is above 50 you will catch on fast and run! More

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Disappointing. . Recently bought a used CPO car from this dealership. Worked with them online and over the phone as they had a car that I was specifically looking fo . Recently bought a used CPO car from this dealership. Worked with them online and over the phone as they had a car that I was specifically looking for. BMW B7 , I have received the car and it is not as described at all. The team let a car that was supossedly recondition to BMW specification and by the salesman LIKE NEW ship out of the dealership with the following comments from the shipper. " Oil and dirt mark all over the car, 40 small paint chips just on front half of car, damage to the front bumper painted over, 40 + dimples in the paint and lastly front spoiler has damage on bottom." Once received I would add inside had zero detailing done to it, I have been working with my sales rep to in his words "make this right" Have spoken to the General sales manager who assured me he would make it right and left a message for the GM... With the exception of the sales rep crickets. Car is now 3000 miles from the dealership! Should have known better you would think a business would want to make it right? Good luck to you, I wish you the best. More

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Ilker and the entire team at Tampa BMW were awesome and I would highly recommend them to anyone. would highly recommend them to anyone. More

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JULY 13, 2023 As with some other raters, I give a 1-star, ONLY because there aren't any '0's. STAY AWAY FROM THIS DEALER, BEWARE, YOU ARE NOW WARNED! IF you like an unresponsive, non-transp 1-star, ONLY because there aren't any '0's. STAY AWAY FROM THIS DEALER, BEWARE, YOU ARE NOW WARNED! IF you like an unresponsive, non-transparent, management this IS the place for you, to get taken advantage of. However, I must say the sales rep Justino IS great, but after that it skids to the very bottom. Tried to buy car from out state and it was the ABSOLUTE WORST experience ever had with any dealer over 30 years of working with dealers across the U.S. FIRST you think you've arrived at the buying price. But wait, then there's all the add-on fees: "Tampa Advantage" $1,995 for exterior coating, interior protection--a tactic used to build back profit from initial lower price you thought you'd be getting! Then lot's of extra fees: taxable fees, non-taxable fees, deal doc fee another $1,198! At other dealers usually around $700. Then, I asked 4-times to see the final sales agreement "build sheet" (showing all the costs). They would never send it to me (I'm out of state buyer). Also, they wanted to charge me a Florida "tag fee" which is for FL buyers and temp license, as out state buyer I don't need that. But they said I HAD to pay it anyway because it's "programmed in their system!" I asked for service dept's buyer pre-inspection sheet showing the rating of car on 100pts of condition -- NOPE, wouldn't show me like other dealers do. We finally arrived at what I thought was the finish line, NOPE! It was to be in my business' asset, so they wanted proof I owned my business --- I'm wiring CASH what business is it of there's! So, I did send proof of business ownership from my state. We're not done, the worst is yet to come. They're sending the final documents to a notary public in my area, they're going to show me the final sales agreement figures with some 20 pages to sign EACH page! NOT DONE YET! Then, they want my FINGERPRINT taken by notary to prove who I am! Bear in mind, they've already rec'd copies of both my state driver's license and an insurance card for the vehicle I'm trying to buy! Hmmm. fingerprint, now why would they want that? What are they going to do with it? How will it be kept secure and out of hands of some fraud scheme? Just doesn't pass the smell test, folks Finally, I asked GM to waive the fingerprinting, NOPE! GM refused, and they lost the sale we'd spent about 2.5 weeks working on (because of all the different pieces of info they kept asking for). Sad for salesmen, Justino, he worked hard on the deal and now he's out of a commission... So, buyer BEWARE, you've been WARNED on how this group operates --- if you like being a "pinata" you'll love the buying experience as they pick your pockets and infringe on your privacy. More

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If I didn't have to choose that one star to cunti I would of gave them a zero worst service ever and very of gave them a zero worst service ever and very More

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no waiting. all issues were dealt with. attitude of employees was above and beyond. will continue to use them for service of my BMW all issues were dealt with. attitude of employees was above and beyond. will continue to use them for service of my BMW More

by CWEBB6306 Verified Customer Verified Customer

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If you are looking for a dealer that will give you the run around for months on your transaction and then tell you that they don't accept outside financing, then BMW of Tampa is the dealership to go to. I run around for months on your transaction and then tell you that they don't accept outside financing, then BMW of Tampa is the dealership to go to. I've recently tried to complete a lease buyout with this dealer, which was a waste of time (this will be my 6th BMW purchase). They will first hit you with an inspection fee of $150 (If you didn't know, FL now requires you to complete lease buyouts at a dealer, and you CAN NOT just buy it directly from BMWFS, which doesn't charge a $150 inspection fee). Then state the buyout will have to be on their terms, which means using their in-house finance options so that they can profit more from the transaction. If you want to make a deal in your favor, I would not even bother visiting BMW of Tampa. They are out to maximize profits and not serve the customer. Save your time and money and buy from another dealership. More

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Great group of people. Trey the sales rep was amazing. Extremely helpful and knowledgeable. I definitely recommend this place Trey the sales rep was amazing. Extremely helpful and knowledgeable. I definitely recommend this place More

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Excellent Mechanics. Sales Tactics after Reeves too aggresive for my taste. Not buying another vehicle from here. Sales Tactics after Reeves too aggresive for my taste. Not buying another vehicle from here. More

by Jlouis.diaz Verified Customer Verified Customer

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