Kaeland "KT" Thomas | Page 6

KT was great to work with. He was friendly and easy to deal with. All the staff we came into contact with that day was great including the finance dept. deal with. All the staff we came into contact with that day was great including the finance dept. More

Report | Print

Ask for this young Man He Intelligently listens to the concerns of the customer. Matches the customer's concerns to the correct vehicle without trying to upsell. When the "I He Intelligently listens to the concerns of the customer. Matches the customer's concerns to the correct vehicle without trying to upsell. When the "I have to speak to my sales manager" game starts, he advocates for the demands of his clientele. I found I could trust his judgement. Bravo KT! The service department is world-class. As in ALL vehicle purchases, new or used, (and I have bought both from this dealership), there are fixes necessary. As in all fixes, mistakes obviously can be made from time to time. What defines world-class "to me" is what happens when these mistakes are made. Except exceptional accountability. These guys will not fail you. More

Report | Print

Everyone in there is a waist of time and money I strongly Everyone in there is a waste of time and money I strongly DO NOT recommend Larry h Miller in surprise AZ. off Waddell and the 303 Everyone in there is a waste of time and money I strongly DO NOT recommend Larry h Miller in surprise AZ. off Waddell and the 303 More

Report | Print

BUYER BEWARE - SHADY AND FRAUDELENT SELLING I purchased a brand new 2018 Ram 1500 Limited from Larry H Miller Surprise on June 26, 2019. 2 months after the purchased it was discovered that the v I purchased a brand new 2018 Ram 1500 Limited from Larry H Miller Surprise on June 26, 2019. 2 months after the purchased it was discovered that the vehicle was involved in a car accident 1 year and 4 months before I purchased it. This vehicle was sold to me as brand new, 1st owner, and was NOT a dealer demo. The dealership failed to disclose this accident during the entire transaction process. I have since returned to the dealership to talk to a few different management level employees and none of them have any interest in fixing this issue. This dealership has no problem breaking the law and obviously has no ethical or moral values when selling you a car. I have since obtained legal counsel and will allow the process to play itself out but when looking at purchasing a vehicle from Larry H Miller in Surprise BUYER BEWARE!!! More

Report | Print

BUYER BEWARE!!! Was sold a “new” vehicle that was previousl I purchased a brand new 2018 Ram 1500 Limited from Larry H Miller Surprise on June 26, 2019. 2 months after the purchased it was discovered that the I purchased a brand new 2018 Ram 1500 Limited from Larry H Miller Surprise on June 26, 2019. 2 months after the purchased it was discovered that the vehicle was involved in a car accident 1 year and 4 months before I purchased it. This vehicle was sold to me as brand new, 1st owner, and was NOT a dealer demo. The dealership failed to disclose this accident during the entire transaction process. I have since returned to the dealership to talk to a few different management level employees and none of them have any interest in fixing this issue. This dealership has no problem breaking the law and obviously has no ethical or moral values when selling you a car. I have since obtained legal counsel and will allow the process to play itself out but when looking at purchasing a vehicle from Larry H Miller in Surprise BUYER BEWARE!!! More

Report | Print

Great Sales Process Loved the whole process of buying my new Jeep Grand Cherokee. KT was very professional and was all for helping to get me into this car. There was no p Loved the whole process of buying my new Jeep Grand Cherokee. KT was very professional and was all for helping to get me into this car. There was no pressure at all. They gave me top dollar for my trade-in and I got a great deal on my new Jeep. I will definitely send all my friends and family to KT. More

Report | Print

Very professional I have had nothing but good experiences with the staff at Larry Miller. I went in for an oil change and they even rotated my tires without me even ask I have had nothing but good experiences with the staff at Larry Miller. I went in for an oil change and they even rotated my tires without me even asking for them to do it. More

Report | Print

Great sales and service We have purchased several vehicles and the sales, finance and service experiences have been excellent. KT is the best salesman I have ever dealt with. We have purchased several vehicles and the sales, finance and service experiences have been excellent. KT is the best salesman I have ever dealt with. The service has been excellent, they have gone above and beyond on several occasions. More

Report | Print

Pretty fantastic!! I worked with KT and he's a great salesman. He got me exactly what I wanted and it was a pretty fast process. I'm a first time car buyer so I was nerv I worked with KT and he's a great salesman. He got me exactly what I wanted and it was a pretty fast process. I'm a first time car buyer so I was nervous, but KT assured me everything would be ok and it is. I also like the fact that they offer such a superb warranty package. It may cost more, but it's worth it to protect your new vehicle as much as you can. Overall it was a great experience and I reccomend them to anyone looking to purchase a new vehicle. More

Report | Print

KT made my vehicle buying experience stress free! I heard that buying a vehicle would be so stressful, but I felt no pressure and had a great experience. I got exactly the vehicle I wanted with so muc I heard that buying a vehicle would be so stressful, but I felt no pressure and had a great experience. I got exactly the vehicle I wanted with so much help from KT. I felt comfortable talking to him about what I wanted and what I could afford. He listened and did everything he could to help me get exactly what I wanted. I had an incredible experience. I am so thankful and highly recommend going to KT at Larry H. Miller Chrysler Jeep Dodge Ram Surprise. You will be satisfied with the service and your purchase! More

Report | Print