Kaina Alexis
Kaina Alexis at Copeland Toyota

Kaina Alexis

Sales Consultant

Copeland Toyota

970 W Chestnut St
Brockton, MA 02301

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4.9
19 Reviews
4.9

19 Reviews

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19 Reviews of Kaina Alexis

May 22, 2026

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Employee Rating

My experience with the salesman went very well except for an extra long wait time between agreeing to the terms and receiving the vehicle ! He was busy and didn’t have much time to go over everything in the More

by Warren447
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Saied Chahoud, Shahzad Shahab

May 23, 2026

Copeland Toyota responded

Thank you for sharing your experience with Copeland Toyota. We understand your concerns about the wait time and registration process. Please contact us directly so we can better address your feedback.

May 22, 2026

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Employee Rating

Great customer service and detention to details. The work. completed was thorough and professional. I would highly.recommend Copeland, Toyota Brockton. More

by Lee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Saied Chahoud, Shahzad Shahab , Not sure if I have his last name, but Dave Walsh and Steve Flemmi and sales are a key reason to why I am a customer of Toyota.

May 22, 2026

Copeland Toyota responded

Thank you for recommending Copeland Toyota. We appreciate your feedback on our customer service and thorough work.

May 05, 2026

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Employee Rating

This dealership treats its customers very professionally. It aways concerned about improvements if there is any deficiency. I have good experience with manager Mr. Shahzad and sales associate Mr. Saeed. They More

by sarfrazulhaq
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Saied Chahoud, Shahzad Shahab

May 13, 2026

Copeland Toyota responded

Thank you for sharing your positive experience with Copeland Toyota. We appreciate your feedback and your recognition of our team's professionalism.

March 31, 2026

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Employee Rating

I received top notch care from my salesman, and felt no pressure to buy ,professional, courteous, I hope that will extend to there maintenance dept ,check back in 3 months More

by killblitz
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Saied Chahoud , Hamilton arndria

Apr 01, 2026

Copeland Toyota responded

Thank you for recognizing the professionalism of our team at Copeland Toyota. We appreciate your positive feedback and look forward to maintaining that level of service. Wishing you well until your next visit.

March 22, 2026

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Employee Rating

Great customer service and very pleasant, i would recommend them to anyone. I had a great experience More

by jtunis09
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Saied Chahoud

Mar 22, 2026

Copeland Toyota responded

Thank you for recommending Copeland Toyota. We're glad to hear you had a good experience with our team. We appreciate your kind words.

March 18, 2026

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Employee Rating

They see me in a timely manner. The clerks are polite and let you know what's going on with your car. More

by Sweetpea
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Saied Chahoud, Shahzad Shahab , Christian Ventura

Mar 19, 2026

Copeland Toyota responded

Thank you for recognizing our team’s efforts to keep you informed. We appreciate your feedback about Copeland Toyota. Have a great day.

February 23, 2026

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Employee Rating

Hamilton and Joe were very polite and helpful. I don’t know what else to say. More

by Red
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Saied Chahoud

February 16, 2026

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Employee Rating

It was a pleasure doing business there everyone was super professional, it went really quick, which was surprising. And everyone was so helpful. I love my car. More

by Stephlyn3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Saied Chahoud

Feb 16, 2026

Copeland Toyota responded

Our team at Copeland Toyota appreciates your kind words. We're glad the process was smooth and the car is a good fit. Thank you for choosing us.

February 01, 2026

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Employee Rating

Very quick Service provided me all the information that they did. I was happy with the Uber that they provided while I had to wait. More

by Jonathan.m45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Saied Chahoud, Shahzad Shahab

Feb 18, 2026

Copeland Toyota responded

Thank you for sharing your experience with Copeland Toyota. We're glad our team could assist you efficiently and provide transportation during your wait. We appreciate your feedback.

December 02, 2025

Dealership Rating
Employee Rating

Outstanding customer service and attention to detail. Always available to discuss any issue. Facility is well run and managed. More

by Joneill
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Saied Chahoud, Shahzad Shahab , Carlos

1

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